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“Maui Vacation” 5 of 5 stars
Review of Aston Mahana at Kaanapali

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Aston Mahana at Kaanapali
3.5 of 5 Hotel   |   110 Kaanapali Shores Place, Lahaina, Maui, HI 96761   |  
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Ranked #4 of 30 Hotels in Lahaina
San Jose, California
1 review
“Maui Vacation”
5 of 5 stars Reviewed February 14, 2013

Spent a week at Aston Mahana Kaanapali in ocean front studio. Gorgeous views, very nice people and amenities. Excellent staff and accommodations with full kitchen and laundry. Very convenient location and access to all kinds of sights and attractions. Highly recommend for all travelers who are not into the full luxury resort and spa scene. Excellent resturants within short walking distance, plus market close by if you prefer to cook/dine in.

Room Tip: All rooms are "ocean View", but Ocean FRONT room is exactly that-nothing but ocean and bea...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review, February 17, 2013
Aloha and mahalo for your great comments on your recent stay. Again this is one of those reviews that hits on all of the goals we as a staff at the Aston Mahana have for all of our guests. We are humbled by your mention of the excellent staff and are excited that you've been able to return home with fond memories of the gorgeous views which are available from every unit here at the oceanfront Aston Mahana where as you pointed out it is like a home away from home with full kitchens and washer/dryer in every unit.
Our quiet location on the northern end of Kaanapali is also very convenient by walking or by a short car ride to many dining and shopping options. We also have complimentary gas grills at our pool/jacuzzi area.
We very much look forward to you returning to visit us in the near future.

Mahalo again for your kind words on your stay. See you again soon.

Brian
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1,412 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Binghamton, New York
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 12, 2013

What a wonderful 10 days we had staying at the Mahana.

The staff was courteous and responsive to any questions or needs we had. The slider came off the track while we were there - we stopped and mentioned that - and it was fixed before we returned for our afternoon lunch.

I requested a higher floor when making reservatgions - as TA posts had suggested the higher the floor the better the view.Those reviews were spot on! They accomodated our request and put us on the 12th floor! There was never a wait for the elevator.

Everything was updated and clean and the daily maid service was as if they werent there. They must have a way to tell if guests are in their rooms - because except for the first day we were there they always came shortly after we left and after we left again after lunch.

The only reason I gave is a very good rating rather than excellent is that I wished it had more of a beach. we knew that going in - but in talking about what we would have changed both of us missed a beach. However.....the bonus of going in the winter and whale watching from our lanai
soon made us forget about not having a sandy beach.If we go again we may try the summer as the winds and misty days made for a cooler trip that we expected.

Their concierege had an orientation every morning at 8:30 - well worth the "early " morning after the long trip from NY State.

Room Tip: Ask for a room on an upper floor
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review, February 17, 2013
Aloha and thank you for taking the time to post your comments on your recent great stay at the Aston Mahana. While our goal is to not have our guests experience any problems during their stay we are thrilled to hear that our on-site maintenance staff was able to address the issue with you screen door right away. We are also excited to hear that the daily housekeeping service we provided kept you clean and comfortable throughout your stay. Our 24 hour front desk staff is also there to help you with anything you may need and with pool towels as well. The service our staff provides is something we all take pride in and our goal is for every guests to leave here with memories of the Aloha Spirit and of a fantastic vacation here at the Aston Mahana and on Maui.
While the beach here on the northern end of Kaanapali is not as large and crowded as other places our guests tend to appreciate the peace and quiet here and of course as you found out the views from the oceanfront Aston Mahana from every floor are spectacular with the humpback whales, sea turtles, rainbows and beautiful sunsets visible right off shore and between the neighboring islands of Molokai and Lanai.
We do hope you can return real soon to see us again, we look forward to it.

Mahalo, Brian
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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2013

This was our 3rd stay at the Aston Mahana in Maui and can't imagine staying anywhere else! It was so nice to be greeted by familiar friendly staff. The location is perfect and you could not be closer to the ocean on any other surrounding property. The hotel is definitely more adult-oriented so its quiet and peaceful which we love and hope it stays this way. Happy hour at Duke's is a must and if you'd rather cook at home, the bbq area is great. There is also the best pizza across the road. Our request to be on a high floor was met with no problems as soon as we checked in. Watching the whales from our lanai was way better than the whale watching cruise we took too. The only complaint we had was the WiFi connection was off and on and never reliable. We were told to reboot the modem a few times but that never helped. Thank you and your staff for making us feel so at home every time we visit. We can't wait to come back next year!

Room Tip: Every suite is oceanfront so you can't go wrong.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review, February 17, 2013
Aloha and mahalo for always choosing the Aston Mahana for your time here on the beautiful island of Maui. We're very proud and excited to hear that the friendly staff here always makes you feel at home and in addition to the spectacular oceanfront location and views keeps you returning every year.
We do agree that our location on the northern end of Kaanapali beach gives our guests the chance to have some peace and quiet but also to be within both walking or a short drive away from many shopping and dining opportunities. All of our units here, studio, one bedroom and two bedroom two bath have full kitchens and washer/dryers in the units which make them perfect for any type of family or couple.
We do offer the wi-fi complimentary in all of our units and apologize if you had any issues with it and I'll make sure to pass on these comments to our association who manages the system.
We thank you very much for your comments as this is the only way that we can make the Aston Mahana better for all of our guests.
We look forward to showing you the Aloha Spirit and allowing you to create more fond memories the next time you are here.

Mahalo, Brian
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Calgary
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 7, 2013

While the view is spectacular, we were very disappointed with our "premium" suite. It was very worn, dated and the carpet was not clean. I realize they are all individually owned and that's why I specifically booked with Aston, so if need be they could switch rooms for us. After requesting a premium room on a high floor we were given a poor room on a low floor so we asked to be moved. They said they were fully booked, so we were out of luck! Despite it all we still loved sitting on the lanai watching the whales and going to Dukes down the beach. We did discuss our concerns with staff and filled in a lengthy questionnaire. We most likely will not stay here again.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review, February 10, 2013
Aloha and Mahalo for taking the time to express your comments about your recent stay here. We are sorry to hear of your disappointment in certain attributes of your unit but are very happy to hear you enjoyed the spectacular views, humpback whales during season, sea turtles, and beautiful sunsets and rainbows between the neighboring islands of Molokai and Lanai, which are available from every unit here at the Aston Mahana no matter what floor you are on.
We do try and meet all of our guest's requests and in your case we're sorry that you did not consider the fifth floor to be high enough. All of our units here at the Mahana need to meet high standards to be in our rental program and that unit is no exception however we will take your comments to heart and see where we can make improvements.
We do hope though that in addition to visiting Duke's nearby on foot you were also able to enjoy the full kitchen that we feature in every unit here at the Aston Mahana in addition to the complimentary gas grills located at our pool/jacuzzi area.

We very much hope that you will give us another chance in the future to show you the Aloha Spirit of our staff and help you to create long lasting memories of another stay on the island of Maui.

Mahalo, Brian
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Fairborn, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 31, 2013

We stayed in unit 211 and had a wonderful time. I was a bit disappointed that we were on a low floor at first. Once we got to the room, the view was great. It was very close to the beach. The patio was screened in and had nice furniture. The room had a full kitchen and laundry. The kitchen was well furnished with pots and pans, they even had gas grills available for use pool side. We cooked 3 meals in the room and had everything needed for cooking.
We did not use the pool, but saw people using it and it visually looked good. There was a spa next to the pool as well. The beach right in front of the resort was a little steep and had some rocks but just south of the resort they were very nice for swimming. We rented snorkeling equipment from a local shop(with in walking distance, Snorkel Bobs) and snorkeled the reef right in front of the resort and were amazed at the amount of fish and sea life that we could see.
The view from the room was amazing. We were there during whale season and saw many whales right from our room's patio. I would recommend bringing binoculars so you can view even more whale activity. One morning we even saw a baby whale jumping(5-10 times) 100 yards in front of the resort.
The location was great, it is close to Lahaina(rental or bus). There are a bunch of good restraints with in walking distance of the resort. The beach is nice at the resort and close to several great beaches for snorkeling, swimming and surfing.
Overall it was a great resort and made the whole vacation a wonderful trip. We are already planning our next trip back to the island and will be staying here again.

Room Tip: All rooms have a great view. In this case the higher rooms have a better view. Esp for whale watch...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review, February 3, 2013
Aloha and thank you very much for your comments and we're very happy to hear you had a great experience here at the Aston Mahana. We very much agree that no matter what floor or unit you are in here at the Aston Mahana you will definitely have three things, great service, a clean and comfortable unit with all of the comforts of home with full kitchen and washer/dryer and a spectacular view.
While we are conveniently located here on the quieter northern end of Kaanapali Beach you are right that within walking distance or a short drive away there are many dining or shopping options available in Kaanapali proper, Kapalua and Lahaina itself.
Of course, as you did, it's very easy to never leave the unit and property itself with the fully equipped kitchens and complimentary gas grills located at our pool/jacuzzi area.
We can't wait to host you again real soon so the entire staff here at the Aston Mahana can show you the Aloha Spirit and provide more unforgettable memories of the beautiful island of Maui and our paradise here at the Aston Mahana.

Mahalo, Brian
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Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2013

The Mahana was the perfect place to finish up the second leg of our Honeymoon!! Whether you’re planning a day at the beach or looking for a five star restaurant experience, the Mahana was the perfect location for getting to all of our activities. Not to mention, you only have to go as far as your own lanai to experience stunning views. We can’t wait to plan another trip to the Mahana to experience even more of what Maui has to offer.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review, February 3, 2013
Aloha and congratulations on the recent nuptials. We're thrilled that we were able to host you on your honeymoon here at the Aston Mahana and that the Aloha Spirit our staff shows to all of our guests and the clean comfortable unit you stayed in have you wanting to come back again.
As you mentioned, the views here at the oceanfront Aston Mahana are stunning with abundant marine life including the humpback whales between December and May, plus the spectacular sunsets and rainbows between the neighboring islands of Molokai and Lanai available from every unit here at the Mahana.
We definitely hope we can continue to host you for your upcoming anniversaries and family vacations in the future. See you soon.

Mahalo, Brian
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Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2013

I'm not sure what was more delightful, watching the Sea Turtles play in the surf or the sound of the ocean waves hypnotizing me into slumber. The Mahana was an amazing value for the beach starved vacationer. From the extremely clean pool and hot tubs to the well manicured lawns the Mahana was a delight to have as a headquarters to search out great local eateries and vegetarian haunts. The full kitchen and in-room laundry saved us tons of $$ while enjoying the world class ocean views.

We had an amazing time and would reccommend the Aston property to anyone who enjoys great service, impeccable accommodations and great views.

Ohana meand Family and Aston treats you just like a family member!

Aloha,
Colin

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review, February 10, 2013
Aloha and mahalo for the great review and for choosing the Aston Mahana for your lodgings here on the beautiful island of Maui. We're really humbled by your praise and glad that we met all of our goals which you so eloquently detailed, Great Service (Treated you like our Ohana, family member), Impeccable Accomodations (Clean and Comfortable and great value with the full kitchen and washer/dryer we provide in every unit) and Great Views (Along with the sea turtles you saw everyday we also hope you never missed the spectacular sunsets between Molokai and Lanai and of course humpback whales during the December to April season).
We very much look forward to your return visit.

Mahalo, Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aston Mahana at Kaanapali

Address: 110 Kaanapali Shores Place, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Lahaina
#4 On the Beach Hotel in Lahaina
#5 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Aston Mahana at Kaanapali 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Enjoy the seclusion of this beachfront condominium resort where each custom-furnished oceanfront suite features floor-to-ceiling windows and a private lanai with panoramic views of the Pacific and Maui's magical sunsets. Nearby attractions include Lahaina Town and the Sugar Cane Train. At the Mahana, you can experience the tranquility of Maui. ... more   less 
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Also Known As:
Aston Mahana At Kaanapali Hotel Lahaina
Aston Hotel Lahaina
Mahana At Kaanapali Aston
Resortquest Mahana Kaanapali
Mahana Kaanapali
Aston Mahana At Kaanapali Maui/Lahaina

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