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Aston Mahana at Kaanapali: Traveler Reviews

3.5 of 5
110 Kaanapali Shores Place, Lahaina, Maui, HI 96761
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Aston Mahana at Kaanapali
Ranked #4 of 29 hotels in Lahaina
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1,091 reviews from our community

Traveler rating
    721
    275
    52
    35
    8
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Families
215
 
Couples
589
 
Solo
13
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Oceanside, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great view”
4 of 5 stars Reviewed January 28, 2013

Great view, gorgeous inside of 609. Pool was cold(as it sits in the shade all day). The maid skipped our room 2 days in a row-finally we had to report it. Snorkeling outside of the hotel is near impossible due to the amount of coral littering that entire beach. The plus's were the view, you can see tons of Whales from your Lanai, the sound of the waves crashing can be heard vividly from your bedroom, and the room we were in was like I said gorgeous! Granite everywhere a bathroom to die for, and a full functional stainless steel kitchen.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review
February 3, 2013
Aloha and mahalo for posting your comments here for future guests to see. We are sorry to hear of of your disappointment with housekeeping and the pool. On the housekeeping side here at the Aston Mahana we provide daily service however as in your particular case when the guest asks for privacy by placing the Do Not Disturb sign on the door we do not knock to ask if they'd like service, we do apologize if there was some confusion on this.
While the pool is in the shade at certain times of day we find that our guests enjoy the entire pool area where they can utilize the jacuzzi tub, pool, relaxe in the comfortable chairs or cook at the complimentary gas grills as well. Of course from the pool area the same spectacular views of marine life (seasonally the humpback whales), sunsets, rainbows and neighboring islands of Molokai and Lanai are available as they are from every unit here at the oceanfront Aston Mahana.
As many guests mention while the immediate ocean area fronting our property does have a bit of reef, this is also why so many sea turtles and other marine life are in this area. In either direction should this area be too tough there are many great swimming beaches.
We are thrilled to hear you enjoyed all of the great features of your unit which are common to all of the units in the Aston rental program here at the Mahana plus you receive all of the service levels that go with it such as a 24 hour front desk where you check-in, receive assistance you may need and get your pool towels, plus our daily housekeeping and on-site maintenance should the need arise.
We very much hope the gorgeous unit and spectacular views provided you with memories you'll keep forever as that's the goal we have for all of our guests.

Hope you can make a return trip back to join us in the near future.

Mahalo, Brian
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Dixon, California
1 review
5 helpful votes 5 helpful votes
“Absolutely beautiful”
5 of 5 stars Reviewed January 28, 2013

We stayed in unit #914 and can't imagine staying anywhere else. The view is spectacular and this one bedroom unit is obviously recently redecorated in the most beautifully elegant manner and yet furnished so comfortably. Initially we were concerned about being on the 9th floor but the elevators are speedy and silent, and waking up that first morning and seeing whale spouts from our bed was simply amazing. We brought binoculars and watched whales cavorting right in front of us while eating our breakfast on our totally private lanai.

The kitchen is fully furnished with new, high-quality appliances, and all the dinnerware and cookware one generally might need. We shopped at Costco and Safeway, but also at the nearby Times Market. We ate most of our meals in the condo because it was just so beautiful - the sunrises, the sunsets, the rainbows, the rain clouds hovering over Lanai and Molokai. There are barbecues below, a pleasant place to enjoy the beautiful garden flowers, the towering canopy of trees, the birds singing and the perfect 80 degree temperatures, while watching for one's Mahi Mahi to barbeque.

This unit is furnished with a washer and dryer, lots of hangers and drawer space! The hall closet even contained paddle-boards and a cooler to take off for a day at the beach. Beach towels are available at the pool.

The entire facility is so well maintained and located right on the beach. Walking through the parking lot, one can reach the boardwalk that extends along the waterfront just behind the sand and walk to nearby restaurants. The sandy beach out front extends all the way to Black Rock. Just 200 yards to the south is a great swimming beach.

There wasn't anything I can imagine that could have been better. Our stay in unit #914 at the Mahana felt like a little bit of heaven. Truly a paradise.

Room Tip: Pull the see-through shades between 3 pm - 5 pm, to reduce sun glare.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review
February 3, 2013
Aloha and mahalo for your great review of the Aston Mahana. I would be hard pressed to ask for more as everything you touched on is exaclty what we want all of our guest to experience here at the property.
Unit 914 and all of the units in the Aston rental program here have the features you've mentioned and of course every unit here at the Mahana provides the same spectacular views.
We are truly excited to hear that we were able to provide great service to you and have you leave with such wonderful memories.
We hope we can host you again in the near future.

Mahalo, Brian
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“great views”
4 of 5 stars Reviewed January 27, 2013

great condo/hotel setting. I loved the views the whole back wall of the condo is made up of floor to ceiling windows and the views are outstanding. I loved the fact that our condo was well maintained with comfy furniture and granite countertops, everything you would need was available from kitchen appliances to beach equipment like umbrellas and lunge chairs, even foam coolers. There was a medium sized pool and a hot tub that were well maintained and cleaned and really not very frequented so plenty of room for us to lounge, I think I may know why there weren't all that many people out when we went down to the pool... the wind in the evening. We had our 1 year old with us and being in the pool around 6 pm was a bit too cold, and at times the winds were so strong that it would blow my novel off the lounge chair. it was windy every night but not always as strong. It's not a reason not to go but it has been one that has so far deterred us from returning to this part of Maui. Also the beach right in front of the hotel is not swimmable as there are very large rock outcrops but there is a beach nearby that is large (kanapalli beach) with restrooms. Also be aware that this side of Maui does not have the white fine sandy beaches the sand here is more coarse and red not as fun for the kiddos to play in. We now tend to go to the south side where it seems that the winds are stronger between 11-1 in the day and much more calm in the evening. I do like this are of town due to it's closeness to downtown Lahaina and Whalers village.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review
February 3, 2013
Aloha and mahalo for taking the time to give us your comments on your recent stay at the Aston Mahana. We are sorry you found the winds to be a bit strong at times however the year round breezes here on the northern end of Kaanapali are welcomed as they keep us cooler during the summer and fall months. During the winter season, when we the temperatures are a little cooler (relatively speaking as we're still not dropping below 70 degrees) these breezes can be a little stronger.
Despite this, as you found out, this side of the island features some of the best views in the world and during the winter season the additional benefits of the humpback whales hanging out in the waters just off our property.
We were very happy to hear that you enjoyed our well-maintained, clean and comfortable unit which is or goal for all of our guests and the full kitchen we have in all of our units as well.
We very much hope you do come back to the Aston Mahana where we offer both a quieter and private location yet are still conveniently located by both walking or by car to all of the shopping and dining areas in Kapalua, central Kaanapali or Lahaina.
Hope to see you soon and mahalo for your feedback.

Brian
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Springfield, Missouri
Top Contributor
77 reviews 77 reviews
4 hotel reviews
Reviews in 38 cities Reviews in 38 cities
10 helpful votes 10 helpful votes
“Out standing”
5 of 5 stars Reviewed January 26, 2013

We stayed in room 1013 this was high up and far above the palms for great view of ocean. We would recommend to all our friends. Saying that our friend don't have kids. This is not a kids condo, go next door for them and all he kiddie pools etc. Stayed a week only regret we could not stay 3 months. This was a premier studio and strongly suggest you go for the premier room.

Room Tip: ask for high room above trees.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review
January 27, 2013
Aloha and mahalo for the "outstanding" review of your recent stay at the Mahana. We are excited to hear that you loved your view and can assure all of our potential guests that they feel the same from whatever unit they are at on this property, no matter the floor as all units are oceanfront.
While you are correct that we don't have the large "resorty" type of pool area, we believe that with our inventory of clean and comfortable units, all with full kitchens, in the studio, one bedroom and two bedroom categories that we can meet the needs of any family group whether it's a couple or a family with children.
Our pool area with jacuzzi tub also features complimentary gas grills and of course you are steps away from the ocean and the second to none views of the neighboring islands of Molokai and Lanai, spectacular sunsets and wide array of marine life.
We very much hope you can return again soon for a longer stay.

Mahalo for taking the time to provide your feedback.

Brian
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Maui, Hawaii
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“See the whales from your lanai”
5 of 5 stars Reviewed January 24, 2013 via mobile

2nd time back in 2 years with our teenagers....love the condos, proximity to beaches, restaurants and when eating in when we pick up fresh fish from The Fish Market, you have access to spotless state of the art BBQ's. Beds are very comfy and we watch the whales and turtles from our lanai. Would come 2 x per year if we could! WIFI in the units works great to keep connected.

Stayed January 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmc11, General Manager at Aston Mahana at Kaanapali, responded to this review
January 27, 2013
Aloha and mahalo for the great review, we're very happy to hear that you and your entire family enjoyed the service of our staff and your unit here at the Aston Mahana. We do hope your teenagers enjoyed their time at the pool area with jacuzzi tub and that you all could relax and use the complimentary gas grills at the pool or the full kitchen we have in all the units here. Washers and dryers are in all units as well and we hope that made things easier for you too.
As you mentioned as well, it's easy to stay in touch, should you choose, with the complimentary wi-fi in each unit and with our great location on the quieter Northern end of Kaanapali beach you can all rewind but should you choose we are a short walk or drive to many dining and shopping options.
We do very much hope you can achieve your goal and make it twice a year so we hope to see you again before Christmas.
Mahalo for taking the time to provide your comments.

Brian
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Aston Mahana at Kaanapali
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Additional Information about Aston Mahana at Kaanapali

Also Known As:
Aston Mahana At Kaanapali Hotel Lahaina
Aston Mahana At Kaanapali Hotel
Aston Hotel Lahaina
Mahana At Kaanapali Aston
Resortquest Mahana Kaanapali
Mahana
Mahana Kaanapali
Resortquest Mahana
Aston Mahana At Kaanapali Maui/Lahaina
Address: 110 Kaanapali Shores Place, Lahaina, Maui, HI 96761
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Lahaina
#4 Family Hotels in Lahaina
#6 Romantic Hotels in Lahaina
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Enjoy the seclusion of this beachfront condominium resort where each custom-furnished oceanfront suite features floor-to-ceiling windows and a private lanai with panoramic views of the Pacific and Maui's magical sunsets. Nearby attractions include Lahaina Town and the Sugar Cane Train. At the Mahana, you can experience the tranquility of Maui. ... more   less 
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