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“Awesome Location, Great Units” 5 of 5 stars
Review of Kaanapali Alii

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Kaanapali Alii
4.0 of 5 Hotel   |   50 Nohea Kai Drive, Lahaina, Maui, HI 96761   |  
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Ranked #2 of 29 hotels in Lahaina
San Diego, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Awesome Location, Great Units”
5 of 5 stars Reviewed September 28, 2013

Best bet on Kaanapali Beach for sure. Love to have the full kitchen and ocean view grills.
Stop by Costco, pick up steaks and fish, you will have the best ocean view dining in Maui. Surfing and stand up paddling right out front. Walk down to black rock for snorkeling.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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556 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Vancouver, Washington
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 24, 2013

This was my first trip to Maui and it did not lack anything. We went for a little over a week with our six grandkids and their folks. The beach was fun and the food was outstanding. We will return next year as well ,just the two of us.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 23, 2013

There are so many great condo resorts in Maui it's hard to know which one to choose, but the Ka'anapali Alii was perfect for our family of four, including two teens. We stayed in a one bedroom, two bath, with the den was converted into a second bedroom. The condo itself is very spacious with a large lanai; ours had a mainly mountain view but also a view of the ocean from the one side of the lanai. The kitchen is large and has all the utensils you need to cook simple meals. Daily maid service is great, and the staff for the most part was fantastic, addressing any concerns immediately and following up several times to make sure everything was fine. Paper towels, toilet paper, dish soap, shampoo, soap, and even laundry detergent is provided.

The grounds, pools, hot tubs, and BBQ area are beautiful and kept immaculately clean. While perhaps not as elaborate or fancy as other complexes, they are upscale. The Ali'i seemed to have many more BBQs and a larger eating area than the other resorts we visited. The complex provides paper plates, paper towels, cups, plastic utensils and BBQ equipment (tongs, etc.) During the high season, the have Master Chefs to give you tips; unfortunately we missed out on that by going in Sept. The beach at the Ali'i is fantastic and getting chairs both at the beach and at the pools was never a problem. They provide beach towels.

One of the things we liked best is that, despite encompassing four multi-storied buildings, it felt intimate and uncrowded. We went to visit my sister at the Westin Villas one day and also walked thru several other resorts, and they felt very crowded and frenetic. I couldn't wait to get back to the peace of the Ali'i.

We did have a few issues that marred our experience just slightly. First, the Westin next door was doing renovations. Our lanai faced this work and while I realize the Ali'i has no control over that, a warning or reduction in price would have been nice as we couldn't really enjoy our lanai as the work went on from 6:30 - 7am in the morning till 5 pm almost every day. The condo abutting ours also was having renovation work - we were given written notice of it when we checked in. They did try to mitigate the effects by having the work only between 10 - 2 just a few days each week, but again, notice and price reduction would have been nice.

Lastly, we used the concierge - but just once. He was very obnoxious, very pushy about everything. I did not want to deal with him, and actually got a quote from a different staff member for a snorkel trip to Molokini. It was the same price as booking on-line, but we thought it would be nice to have someone else do the work for us. When I called to have the other person book the trip, this particular person answered. I asked for the other, and he put me on hold for a bit, then came back and said she was at lunch but had told him what I wanted. He gave me the final price, which seemed a bit high, but I did book it. When we picked up the tickets and receipt, it did not detail the breakdown of the price, and he had booked it as two separate parties of two people. My DH questioned him and he said the company required it that way, and that the higher price was due to taxes. Later, I saw him and he again said about the taxes. I remarked that HI must have very high taxes and what was the rate. He said 4%, but that the trip also had a fuel surcharge and departure tax from the harbor, like it does at the airport. When we checked in for the trip, the captain was very puzzled as to how it was booked and at the price. Later, we found out that the price on the website (and what i had been originally quoted) including the departure tax and the only add-on should have been the fuel tax of $5 pp. We felt very ripped off by this person. I went back several times to question him but he was never in, and I did not want to spend the rest of our trip stewing about it. We used the concierge at my sister's hotel for the rest of our activities, who did not charge a penny more than the published price.

I would stay at the Ali'i again in a heartbeat, but would not use the concierge.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 20, 2013

If you love Maui you will fall in love with this wonderful condo property in the heart of Kaanapali.
Whether you are a young family of four or honeymooning for your 20h anniversary or hosting the children and grandchildren for a special occasion-this is the place. Two wonderful swimming pools, two hot spas, tennis courts, steps to the beach, a short walk to shopping and fabulous restos. Each unit is beautifully decorated with comfortable beds and pillows. Kitchens are completely equipped with everything you might need- coffee pots, blenders, etc. Each unit has an outside space. I LOVE this resort!

Room Tip: If it is in your budget- book a room with an ocean view
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Ridge, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 19, 2013

This was our first time to Maui and the Kaanapali Alii ,celebrating our 25th wedding Anniversary.All I can say is wonderful and beautiful and i can't wait to go back. The location is fantastic close to everything you would want to do ,beach is awesome .The grounds of the condos are kept so very clean and I love the BBQ area what a great idea .Happy hour in the BBq area just before sundown was so much fun and the sunsets are amazing.If you have never been I would highly recommend it.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 19, 2013

We stayed at the Alii last year in 2012 and loved the complex and condo so much we returned this year. We stayed in a 1 bedroom condo this year (sleeps 4). Home away from home... But ours was more luxurious!!, These are expensive condos but are huge, fully equipped with everything you could want, serviced daily, fabulous and very helpful staff!

Room Tip: We had a partial sea view- so you get a view of surf beach and mountain
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 17, 2013

The entrance and lobby did not generate much confidence, but when we opened the door to our condo, everyone went "WOW".

Two bedrooms plus a Queen bed in the "office" gave us plenty of room for a family of six. Our condo was beautifully furnished with everything you need for a super comfortable stay.

The Alii is nestled in the middle of resort row in Lahiana. This is a Resort!! On the left was the Marriott and to the right was the Hyatt? where the Whaler's Village Shopping Mall was located. After walking along the manicured beach path and looking at all the properties, I was so grateful my husband choose the Alii.

The Alii has no restaurants or bars which keeps the noise and activity factor low. The Starbucks is an easy morning walk next door. The good news is the staff all shout out Aloha to you as you pay 45% more for your latte. All the hotels have restaurants along the water's edge so there is plenty of choice, although we choose not to go to any of them. Lahaina is a ten minute drive. The Safeway does a fabulous business there.

The Alii has beautiful pools which are great for kids - and it is filled with families. Around 6pm, groups merge on the BBQ area and the tables are filled with families and friends sharing a drink, enjoying the sunset and being together.

The beach is really fantastic and perfect - again - for kids. All the water sports - paddle boarding, wake boarding, surfing, snorkeling, dinner cruises and paragliding all happen just off the shore. It is SUPER easy to book a class or just rent a snorkel and fins.

I loved it.

The only complaint our kids had was the waves were too small for surfing.

Room Tip: If you want to see the sunset, ask for the 6th floor or above. Otherwise the pool cabana blocks the...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kaanapali Alii

Address: 50 Nohea Kai Drive, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Lahaina
#1 Family Hotel in Lahaina
#2 Luxury Hotel in Lahaina
#2 On the Beach Hotel in Lahaina
#3 Romantic Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Kaanapali Alii 4*
Official Description (provided by the hotel):
Expansive one and two-bedroom condos range from 1,500 to 1,900 square feet offering one of the finest accommodations on Maui. Each are individually decorated and furnished with all the amenities that you’d expect from a resort hotel. ... more   less 
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Also Known As:
Kaanapali Alii Hotel Lahaina
Kaanapali Alii Maui/Lahaina

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