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Aston Maui Kaanapali Villas: Traveler Reviews

3.0 of 5
45 Kai Ala Drive, Lahaina, Maui, HI 96761 (Formerly ResortQuest Maui Kaanapali Villas)
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Aston Maui Kaanapali Villas
Ranked #18 of 29 hotels in Lahaina
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661 reviews from our community

Traveler rating
    285
    240
    65
    43
    28
See reviews for
Families
204
 
Couples
215
 
Solo
13
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Gilroy, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
“great quiet villas”
4 of 5 stars Reviewed November 12, 2012

A nice place to stay. If you like smaller hotels and less people I suggest these Villas. Ask for a 2nd floor and close to to pool and beach......the housekeeping service was friendly and great .the excerise room was small but one side for weights and one side with treadmill, bicycle ect.....

Room Tip: 2nd floor by front pool and beach
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
“WAS AWESOME.....BUT BIG CHANGE MADE......NO APPEAL”
2 of 5 stars Reviewed November 12, 2012

This is an absolutely beautiful resort on kaanapali side of maui. We have stayed many, many times. One of the great appeals of this property is that it is condos with full kitchens. Well was. Still is but now if purchasing a package through a travel site you get a small hotel room with upgrade available at substantial charge, which last season you got the fully furnished condo w/kitchen for the price you are now paying for the small hotel room. This is a HUGE LOSS OF APPEAL. Now by doing this crap they have no advantage at all over any hotel, well really less. Because you can stay at any hotel now with a much better ocean view. MKV really lacks A LOT as far as views are concerned, however we felt it was worth it by having a fully furnished condo. The Westin next door is a very tall "hotel" with FABULOUS VIEWS, but in the past we would not stay there and enjoy the view, but instead sacrificed view for the amenities of the condo.NO MORE. The charges for upgrading are too much so you could stay somewhere much nicer like the Westin rather than upgrade. All of the condos are privately owned and the owners depend on the resort to rent them as much as possible, so it will be interesting to see how long Maui Kaanapali Villas can keep their head above water with this new tactic. IF GOING STAY IN KAANAPALI AREA, it is the BEST. Kahalui and Kihei are TERRIBLE AREAS!!!!! REMEMBER ALL THE BEST THINGS IN MAUI ARE FREE {nature} BY PAYING FOR "MOST" EXCURSIONS YOU ARE ONLY PAYING SOMEONE TO TAKE YOU AND SHOW YOU SOMETHING YOU CAN SEE YOURSELF FOR FREE. ......GET THE BLUE BOOK.............. "MAUI REVEALED", you can pick it up in maui at Kmart, ABC, a lot of stores have for $20, better if you get before you go so you can study it awhile. GET THE BOOK!!!!! A MILLION $ WORTH OF INFO IN IT. you will waste your precious time in maui without this book.

  • Stayed May 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PatFlinn, General Manager at Aston Maui Kaanapali Villas, responded to this review
November 16, 2012
Aloha,
Thank you for your kind comments about our property.
I am sorry we were not able to offer you a complimentary upgrade.
I appreciate your comments comparing MKV to the Westin. I agree with you that the Westin is a very fine property. I just went on expedia to compare prices for our two properties and choose a 5 night stay over dates next week. I found that a Studio with a kitchen averaged $319 a night at the Westin while a studio with a kitchen at MKV averaged $195 a night. I am sure that the price gap between our properties varies through out the year, but it is probably fair to say that it is around $100 or more per night for studios.

I think that both properties are appropriately priced and it is important to keep the price differential in context when making comparisons.

Mahalo
Pat Flinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
39 helpful votes 39 helpful votes
“Love the Villas again.”
5 of 5 stars Reviewed November 6, 2012

I have stayed at the Kaanapali Villa's 7 times and its ALWAYS great. Great location, great swimming beach, Good pools, spas. Its location is perfect for everything. And we love the trolley ride over to Walers Village. Cant go wrong here.

Room Tip: Stay in the Dolphin Building.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atherton, CA
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“So-so experience on Maui”
3 of 5 stars Reviewed November 5, 2012

With a great location right on the beautiful Kaanapali beach, this should have been a better experience. However, my room was really quite poor. The room number was 214 in the hotel building, and my guess is that room X14 on all six floors wopuld have the same problems: stuck down a long corridor at the rear of the hotel, the view is of parking lots, garages and concrete - not what one thinks of as a great Hawaiin experience. Otherwise the room was of adequate size and had the normal amenities. I was in one other room on the second floor in the other wing of the hotel and it was quite nice: it had a pleasant patio and full kitchen facilities. And it is likely that rooms in the outlying buildings would also be good, but I can only review my experience.

The food in the Castaway Cafe was also below par. If I were to return to Maui I would not stay at the Aston Maui Kaanapali Villas, but it's entirely possible that a much better experience could be had there in a different part of the hotel and having meals elsewhere on the island.

Room Tip: Avoid rooms 8 - 14 in the hotel wing which stretches away from the ocean.
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great place to stay”
5 of 5 stars Reviewed October 22, 2012

The resort was great ! First thing we were upgraded to a suite. The staff was kind and knowledgeable. It was truly a great place to stay! The resort needs to update there pictures, on its website it looks a lot better in person!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Aston Maui Kaanapali Villas

Also Known As:
Aston Maui Kaanapali Villas Hotel Lahaina
Aston Maui Kaanapali Villas Hotel
Resortquest Maui Kaanapali Villas
Aston Maui Kaanapali Hotel
Kaanapali Villas
Maui Kaanapali Villas
Resortquest Kaanapali Villas
Resortquest Maui
Aston Maui Kaanapali Villas Lahaina
Address: 45 Kai Ala Drive, Lahaina, Maui, HI 96761 (Formerly ResortQuest Maui Kaanapali Villas)
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Fitness Center Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotels in Lahaina
#17 Family Hotels in Lahaina
#21 Romantic Hotels in Lahaina
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This may be Kaanapali's finest beachfront setting. Resting amid 11 acres of exotic tropical gardens in the heart of the Kaanapali Resort area, the resort has an on-site water activity center, two newly-renovated pool areas and a free shuttle to Kaanapali Resort area shopping and activities. The poolside cafe features island cuisine accompanied by an expansive wine list. ... more   less 
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Aston Maui Kaanapali Villas
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