Outstanding!!! The best trip I have ever taken. Trilogy really does take care of it's guest!
I booked the Discover Lana'i excursion as part of our honeymoon. The great experience started off with a phone call form the trilogy office to make sure we went to the orrect departure point, since some peeople had gone to the wrong spot on the previous day. The person on the phone was very warm and friendly, and provided great directions to their parking area.
At the pier, the crew was great, and you could see they were happy to welcome all of us aboard. They went through great pains to make sure everyone was comfortable before leaving the pier. Almost as soon as we had cleared the harbor, they brought around fresh coffee and pineapple juice, along with heavenly cinnamon buns. What better way to start off the morning.
The trip to Lana'i was very pleasant, with the crew spending time getting to know people, and preparing us for what we were going to see and do in Lana'i. The snorkling was great! The tour of Lana'i was interesting as well. It's a very quiet and peaceful spot.
After the town tour, lunch was served by the crew. Great barbequed chicken and lots of other goodies.
On the return segment, we made an attempt at getting under sail, but the wind did not co-operate. While we motored back to Lahaina, the crew served ice cream sundaes to everyone.
This trip set the bar against which we measured the entire vacation. I was so impressed witht he great service, that I booked a second trip with them two days later, to go scuba diving.
All in all, a wonderful experience. I highly recommend it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.