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“Vacation in Paradise” 5 of 5 stars
Review of The Westin Kaanapali Ocean Resort Villas

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The Westin Kaanapali Ocean Resort Villas
4.0 of 5 Resort   |   6 Kai Ala Drive, Lahaina, Maui, HI 96761   |  
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Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #11 of 28 hotels in Lahaina
GreenLeadersBronze level
1 review
1 helpful vote 1 helpful vote
“Vacation in Paradise”
5 of 5 stars Reviewed October 2, 2013 via mobile

My family and I have been vacationing at this resort for the past 7 years. It continues to be wonderful. This last time pool and activities staff Vincent Noga went above and beyond to make our stay pleasant. We had brought our 1 year old son with us and he had the patience and courage to help us investigate sunglasses, child swim goggles, and beach gear. Amazing customer service-thank you!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,237 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (557)
Date | Rating
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  • French first
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  • Japanese first
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English first
Whitby, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 2, 2013

Absolute best resort ever.Front desk staff excellent,so helpful.Pool areas are fantastic,everything is maintained so well.
We received the "Luau" as a gift. It was fantastic.The best holiday we have ever had.The Westin continues to be a world class resort.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, California
Top Contributor
58 reviews 58 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 29, 2013

My husband and I have been coming here every year for 8years. Love the spacious condos, even the studio villas are roomy and nice. Twice we've brought family and stayed in the large 2BR. Everyone loves this No Kaanapali location, the pools, and this beach location. Our 5 yr old grandson says this is his favorite "house" (timeshare condo) and never, ever wants to leave...between the beach and the great kids pool with a pirate ship to play on (at Villas North)...I understand his enthusiasm and agree with him!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
1 review
4 of 5 stars Reviewed September 29, 2013

This resort is wonderful. It is beautiful and snorkeling is right out your villas. The folks who contract with the hotel for snorkeling services were wonderful. Especially Brandon who made my trip by addressing my problem with my snorkeling mask right away when I approached them for help. That helped me enjoy snorkeling pretty much every day while there!

The hotel check-in staff need improvements in their service. They were slow and not very helpful or able to solve room locations issues satisfactorily. Nor they did care to follow up to see if they could do anything better. The room & pool service was great.

Room Tip: Rooms closer to water are better. The buildings closer to the road hear the road noise. I rated room...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle
Top Contributor
91 reviews 91 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 29, 2013

Had a very nice week at this resort. Staff was friendly and attentive. Pool and restaurant staff was excellent. Management was excellent in resolving an issue. It was just two of us but we wanted a bigger place than one hotel room and this met our needs. Plan on coming back and bringing the whole family.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Daytona Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 27, 2013

We stayed at the Westin K Ocean Resort Villas and it was a wonderful property. Located right on the beach and there was great snorkeling right in front of the property saw lots of fish and a giant turtle. Wonderful swimming pools and hot tubs. Ordered food and it was yummy. Great deal is you can take their shuttle and go to the other Sheraton Kaanapali or Westin Kaanapali, which we did. Loved the location close to Lahaina and Napali and one of the great snorkeling spots on the Island. Definitely recommend!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

Spent five nights here on a special from AmEx. We loved the hotel, the setting is terrific with wonderful pools and access to the beach. We had a studio room, which was very adequate space-wise. The bed and bedding were terrific, and everything was in good order. The bathroom is awesome, I loved having a separate shower. The concierge desk was always very helpful and had great recommendations - we loved our sunset cruise. The shuttle was super convenient, especially not having to brave parking in Whaler's Village during the marathon. Yes things are pricey here, but that is the case anywhere in Maui. The kitchenette was so handy to have so we had our own breakfast items, and we also had some snacks and sandwhich items on hand. We did attend the timeshare presentation and were very impressed, it may be something we will consider at a later date. We plan on coming back in Feb 2015 for whale watching.
The only con: I loved being able to have the balcony door open with the screen door shut, but so do other people - the white curtains in front of the door were black with all the dirt that blows in.

Room Tip: Terrific oceanview rooms, but we were very happy with our courtyard view for a much less price. And...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, September 30, 2013
Aloha Stacey! We are excited to hear that you had a wonderful time with us. We are delighted to read that you had a wonderful stay and appreciate you sharing your experience. Whale season is definitely a great time to visit Maui. We couldn’t be delighted to welcome you back again in February 2015. Until then, “A Hui Hou,” until we meet again.

Mahalo,
Krystle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Westin Kaanapali Ocean Resort Villas

Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Westin Kaanapali Ocean Resort Villa
Lahaina Westin
Westin Maui Villas
Westin Kaanapali
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina
Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Lahaina
#3 Luxury Hotel in Lahaina
#6 On the Beach Hotel in Lahaina
#6 Top resorts Hotel in Lahaina
#7 Business Hotel in Lahaina
#9 Romantic Hotel in Lahaina
#10 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Official Description (provided by the hotel):
Enjoy stunning vistas and an exotic, idyllic setting on exclusive oceanfront property on Maui's North Beach, with golf, tennis, swimming, nd more. Perfect for a Hawaiian destination wedding. ... more   less 
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