We really had a great 9 day stay. It's not 5 star but for a time share/hotel it's nice. Great location, my 4 yr old loved the pools and a quick walk down to beach. The poolside restaurant is convenient but slow. Parking was really easy to find in the garage, all be it tight. There were vendors right outside lobby by pool but we didn't mind them. Our room was nice be it did show a little bit of wear, bathroom was perfect. Our balcony overlooked a bit of parking but straight out to ocean and we had a wall of windows.

The resort was great! When we arrived I couldn't believe how beautiful the property was. The West Maui Mountains are in the background and looking out of our room we could see other islands through the trees that lined the beach. Everything was first class. Lots of nice loungers all around the resort and lots of BBQ grills located throughout the property. The bed was to die for and I didn't want to leave it behind. The only things that we didn't really like were the lack of on site entertainment and there was a gassy smell that would drift over from a construction site from time to time. There is also depot for the Sugar Cane Train right across the road. You can get a 2 adult & 2 child 2 week pass for $80 at the resort and if your kids like trains, they will love it. It is slow but the kids like it.

We are owners at the new North Villas. We purchased at this site before anything was built and waited two years to stay here. The North villas are much better than the first phase of villas. It really had a calming sophisticated feel to the whole resort. We were the first guests to stay in the two bedrrom lockoff unit. It was very quiet with very few children unlike the other phase which is centered around families. The quality of furnishings and all other amenities were superb. The only drawback is housekeeping. We paid for tidy service and it was not worth the fee's at all. Nothing is cleaned during your stay only new towels are provided. For the amount of money we spent to be owners actual housekeeping services would have been appreciated. We also had an incident of another guest walking into our room. This was very upsetting and the management was notified asap about their error. We had a very nice time and will be spliting our time between this North villa and the Kuaui villas in 2008.

This is our second time at Kaanapali Ocean Resort (KOR) and we loved it again and again (I'm actually writing this review during our 2nd trip to KOR). The first time we reserved a 2-bedroom lockoff with an ocean view in bldg 3 (on the left side of the pool) and this time we're staying in bldg 3 in a premium deluxe 1-bedroom with an extra long lanai (w/ 2 lounge chairs and 2 upright chairs with tables), facing the waterfall fountain. The rooms are excellent, as is typical with all Westin time share properties, and this time around we have enjoyed the pools and beach almost every day. We even enjoyed the kids' pool with our young children (age 6 & 3) with friends who were also staying in Maui and have young children. Our daughter also enjoyed the Westin Kid's Club during our owners update.

This year, we were able to visit the North property and had dinner at Pulehu which has an excellent view of the koi pond. The ambience kind of reminded me of the Wynn hotel in Las Vegas near the Okada Japanese restaurant. The room accommodations are nice and while KOR doesn't have the flat panel TVs like the KOR North property, this is of minor point since the rooms are larger in the South property. I personally think the pool is also nicer on the South property.

What can we say about KOR except that it is one of the nicest Starwood time share properties. Our parents also own at Princeville and we own at Mission Hills (Rancho Mirage), Lagunamar (Cancun) and separately at Walt Disney World (Wilderness Lodge). We have stayed at Rancho Mirage, Desert Springs, the Kierland, and stopped by to see the St. John lobby when we were touring the island.

My only two minor complaints about our stay are 1) I wish the TV cable connection was cleaner (there was ghosting on a number of channels) and 2) I wish the room had filled salt and pepper shakers. Other than that, there are plenty of pros to list. The concierge staff was able to book reservations for an underwater sub tour on the Reef Dancer for ourselves and our kids and even worked behind the scenes to credit our account when our tour was cancelled on our first chosen day by the Reef Dancer tour and then subsequently re-booked us for another day.

We also attended an "owners update" to find out the current inventory on hand for sale. New units are practically all sold out on the North property with the South property being sold out long before (only a few units are available on hand from owners trading in for units in the North property). The sales staff was very pleasant and did not try a "hard sale" on us as we have experienced with other time share companies (we've tried them all). Unfortunately, the units that we would ideally like to purchase (Ocean View on the North Property) are already sold out so we opted to not purchase one of the remaining Island View units nor purchase the current Kauai (Princeville) property since our family already owns that property.

We will definitely be back at KOR and perhaps we'll add to our Westin collection if we can find our ideal property on the open resale market since Westin no longer has inventory for our ideal unit.