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“Great Location” 5 of 5 stars
Review of The Westin Kaanapali Ocean Resort Villas

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The Westin Kaanapali Ocean Resort Villas
4.0 of 5 Resort   |   6 Kai Ala Drive, Lahaina, Maui, HI 96761   |  
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Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #10 of 29 hotels in Lahaina
GreenLeadersBronze level
SF Bay Area
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Location”
5 of 5 stars Reviewed July 30, 2013

We got upgraded to an oceanfront room and rented directly from a timeshare owner. The location is fantastic. Walk right outside to amazing snorkeling. The villas are wonderful - stocked with everything you need. Great for families. We had 2 amazing balconies. The shuttle that runs to Lahaina and to Black Rock is very convenient. I always look for other places to stay in Hawaii, but none compare to this one. We actually stayed here in April of 2012 but that wasn't a choice in the review drop down menu. We went the week after Spring Break and it wasn't too crowded. Buy groceries at Costco. The limited restaurants at the Westin are ridiculously expensive. We spent $150 for 5 people for burgers at lunch while we were waiting for our room to be ready.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (595)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
McKinney, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2013

Our family loves this place! Couldn't ask for better! The villas are spacious and have everything you need. Location is close to restaurants and shopping. Front desk check in was fast. Kids club- my kids want to be there everyday.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2013

First visit to Maui, it won't be our last. Great room, fantastic views, wonderful beach. The breakfasts were wonderful as were the dinners. It was also convenient that we had a washer and dryer in the room. We would definitely come back to the Westin Kaanapali.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean T, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, August 3, 2013
Aloha Ron A,

Mahalo for your kind words. We are so glad that you enjoyed your stay with us. We love reading the positive experiences our guests have and yours was a joy to read. We will definitely share your review with our staff. We hope that you had a stress-free trip back home and we look forward to welcoming you back to the resort again soon.

Mahalo,

The Westin Ka'anapali Ocean Resort Villas
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Upland, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 27, 2013

Just back from a fantastic week at the Westin villas. We traded our time share in Rancho MIirage for a week in Maui. Smart choice! We had a great 1 bedroom villa in building 6, an island view room. {not ocean front} but very nice. We had a nice size kitchen and loved having several meals on the veranda,, so relaxing with a nice glass of wine. We loved the pools and used both the south and north villa pools. There were lots of kids enjoying their summer break, but it was nice to see them having so much fun. We never had difficulty finding a lounge chair, and the happy hour drinks were good! Great pool service!
We had a great dinner at the Italian restaurant Pulehu. It was one of our best dinners out on the island. We also enjoyed their Monday night wine tasting social, great wines and a fun place to meet other guests.
We loved the beach and it is awesome spot to go snorkeling. We saw turtles just 20 feet off shore and amazing tropical fish. I think it is one of the best reefs on the island.. If you have a chance go to Napili cove for snorkeling, amazing turtles there!!! We can't wait to go back to the Westin!!!!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manteca, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2013

In May of 2013 we returned to the Westin Kaanapali Villas on a promotional package. Our experience was nothing but positive. The grounds are beautifully landscaped and immaculately maintained. We were upgraded to a partial ocean view when we arrived as our room was not ready upon check-in. All the staff were friendly and helpful.

The food at the bar restaurant was very good and the service was exceptional. One server overheard me asking another guest where they got blueberries as I didn't see them on the breakfast buffet and when I returned to my table I was delighted to find a bowl of blueberries.

The beach is perfect for swimming and snorkeling as I swam in the ocean each day from 9 am to 3 pm. Beach chairs, umbrellas, paddle boards, kayaks and snorkeling equipment are available to rent on the grounds. There are multiple pools and spas that are open until 10 pm for evening relaxation and swimming.

I had the best massage ever at the spa and relaxed in the evening with a glass of wine in the oversized rocking chairs which faced the ocean at sunset. The evening was complete with the best night sleep ever in the Westin's Heavenly Bed.

Staying at the Villa's made our vacation a magical experience. We plan to come back next year! Mahalo and Aloha until next year!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean T, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, July 31, 2013
Aloha Coe123,

We are so delighted that you enjoyed your stay with us and found our restaurants, beach, and spa contributed positively to your vacation experience. Mahalo nui loa for your kind words and taking the time to provide us with your review. We certainly appreciate the sentiment and your review will be forwarded to our associates so that they too receive your compliments. Thank you again and we look forward to welcoming you back to the resort again soon.

A hui hou!

The Westin Ka'anapali Ocean Resort Villas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2013

This was our second stay here, the staff are friendly, the beach is a short walk down a wooden path and the pools are very well maintained. We ate at the Italian Restaurant on property and the meal was very good. The room was well kept and cleaned every day we needed. Our safe in the room malfunctioned the day we were checking out but one call and the maintanance person showed up and had it opened after having to drill the door. The one thing that we would recommend, if you want a shady spot under one of the thatch umbrellas at the pool - you have to get up very early and place a towel on the chairs. They pool staff does not appear to enforce the signs that state that things are removed from the pool chairs if not used.

Room Tip: Arrive early if you can in high season to get a room with a view
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 25, 2013

The facilities are great, however the quality of the room does not match the Westin brand. The room needed some maintenance. As we had two young children we were room/balcony bound after they went to sleep in the evening. Our room had a nice ocean view, however we were right above a noisy generator that was on 24/7. If you intend to use you balcony, my advice would be to check where your room is located. We could not speak as the noise from the generator was deafening.

Stayed July 2013, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean T, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, July 31, 2013
Aloha Michael H,

Mahalo for taking the time to provide us with your review. We apologize for your villa selection during your stay with us and we regret that you were unable to use your balcony throughout your stay. You also mentioned that the villa you were in needed some maintenance. In hopes of continually improving our accommodations for our guests, we invite you to contact us via TripAdvisor direct message or email me directly at sean.tamon@westin.com so that we may dispatch our housekeeping and/or engineering teams to the villa to ensure it receives the proper care to ensure it represents the Westin brand.

Mahalo for your time,

Sean T., Manager
The Westin Ka'anapali Ocean Resort Villas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Kaanapali Ocean Resort Villas

Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Lahaina
#4 Spa Hotel in Lahaina
#5 Business Hotel in Lahaina
#6 Top resorts Hotel in Lahaina
#8 On the Beach Hotel in Lahaina
#9 Romantic Hotel in Lahaina
#10 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Official Description (provided by the hotel):
Enjoy stunning vistas and an exotic, idyllic setting on exclusive oceanfront property on Maui's North Beach, with golf, tennis, swimming, nd more. Perfect for a Hawaiian destination wedding. ... more   less 
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Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina

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