We got upgraded to an oceanfront room and rented directly from a timeshare owner. The location is fantastic. Walk right outside to amazing snorkeling. The villas are wonderful - stocked with everything you need. Great for families. We had 2 amazing balconies. The shuttle that runs to Lahaina and to Black Rock is very convenient. I always look for other places to stay in Hawaii, but none compare to this one. We actually stayed here in April of 2012 but that wasn't a choice in the review drop down menu. We went the week after Spring Break and it wasn't too crowded. Buy groceries at Costco. The limited restaurants at the Westin are ridiculously expensive. We spent $150 for 5 people for burgers at lunch while we were waiting for our room to be ready.