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“Depression in Maui” 1 of 5 stars
Review of Kahana Falls

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Kahana Falls
3.5 of 5 Resort   |   4260 Lower Honoapiilana Rd, Lahaina, Maui, HI 96761   |  
Hotel amenities
Ranked #26 of 30 Hotels in Lahaina
Los Angeles, California
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
“Depression in Maui”
1 of 5 stars Reviewed December 25, 2012

Where to begin? We traded our timeshare week for a "hotel room" at Kahana Falls. So, this review is with regards to this type of room at KF. This "hotel room" is actually used as a 2nd bedroom lockout, which means if you booked a 2 bedroom timeshare, the "hotel room" is the 2nd bedroom. The Good: The ceiling fan and AC worked. The bed was comfortable. The Bad: Too many things. The Ugly: The room. We have been in "hotel room" trades before through Marriott, but this was THE WORSE! We had two terms for it: The Dungeon or The Hell Hole. The room itself was approx. 8x10, not counting the bathroom. It had a queen size bed and a large dresser, which took up most of the room, and were dated. There was about 1 ft. walking space between the bed and dresser on one side, maybe 4 ft. between the bed and the small "kitchenette" area, which consisted of a small refrigerator, a microwave on a small shelf, a toaster and a coffee maker on a small counter with a small sink. At the other end of the room, we had a small corner that had been mirrored floor to ceiling, which had a small table with two chairs for our eating area. We had to pull the table away from the corner in order to have room enough to eat at the table, which then took away most of the walking space in that area. There was no light over the eating area, so we would have to turn on the bathroom light to have sufficient lighting. The bathroom was large and dated, with a really weird green whirlpool tub/shower combo that had frosted glass doors to the ceiling, which meant taking a shower almost in the dark. The tub was weird, and with no window in the bathroom and a horridly noisy fan, who would want to take a bath or whirlpool in it? There was ONLY one window for the entire room, which was 4 ft. W, and 2 ft. H. All of these "hotel room" units had this window, which faced the hallway, so if you opened up the blinds, anyone walking by could look into your particular dungeon. To make it worse for us, we had the window facing the elevator shaft for our scenery, so we had no outside light to speak of. We had the option of using the Ohana room for cooking and hanging out (flat screen TV, fitness center, dining/kitchen area), but the staff did not take out the trash for the 3 days we stayed there, and the window situation was just as bad, except for in the fitness area. To be fair, if we had the 1 bedroom with a lanai and adequate windows, we might have been happy. But that was not the case. There were other people probably also with dungeons of their own trying to hang out in the common areas, which had a nice pool, but no one could hang around the pool or at the beach, as it was raining and windy. Also, there was only an old TV and no Wi-Fi in the rooms, just a hard wire hookup for PC's. After a few days we said ALOHA to the dungeon/hell hole and decided to give ourselves a real vacation at a good hotel. DO NOT take the "hotel room."

Room Tip: Get a one bedroom with a lanai.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Kahana Falls, responded to this review, December 31, 2012
Thank you for your comments. We would greatly appreciate the opportunity to address your specific concerns. Please email us at kfr@tradingplaces.com with your name, dates of stay, and unit number so we can resolve these issues for you in a timely manner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Ontario
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 28, 2012

We have just returned, on 27th November, from a wonderful 16 day vacation to the Hawaiian Islands, 9 days spent in Maui and 7 days in Kauai. Without a doubt the Kahana Falls Resort was the biggest disappointment of the whole trip. Now before I start this was the only resort I could get into for the dates I wanted through my RCI timeshare exchange and the Studio was also all that was available.
The big pluses at the resort were the staff and everyone was very nice all of the time. As for location, the resort gets 5 out of 5 for being in Maui and only 15 minutes from downtown Lahaina where restaurants and shopping are in abundance.
The biggest negative was undoubtably our room, which as mentioned was a Studio. We did not know until we walked in that we were getting a pulldown Murphy Bed. We had to strip down our lounger (which incidently was the most uncomfortable setee I've ever sat on) and then pull the bed down out of the frame. We had to put weight on it to stop it springing up again. One of the door panels dropped off when we opened the fridge door and the balcony was tiny, although we did get the end of day sunshine into it, after the swimming pool area had been blocked out. This brings me to my last big complaint, the swimming pool was like stepping into the North Sea off the East coast of Scotland, it sucked the breath right out of your body, it was that cold. I hardly saw anyone in there and it was also shaded from sunlight for most of the day so there is little to no chance that it ever gets any warmer. I spent 2 minutes in there before I succumbed to the cold and ran up to the hot tub to recover.
There were many wonderful things about our time here, the trip to Hana being the highlight of the whole trip. As a car renter I normally get the job of driving on our sightseeing trips however we took the advice of others and booked the trip through the agent at the Kahana Falls and it proved to be a great decision. There were so many wonderful things to see and our trip with Valley Isles tours and our driver Wil was fantastic. Wil was born and raised in the area of Hana so we couldn't have had a better person to explain the area, a truely wonderful trip. We also went to the "Feast at LeLe" for our Luau, we thought it OK but I would give it a 3 out of 5.
Well time constraints mean I have to sign off, please feel free to ask me any questions

Room Tip: Make sure you get a better class room than a hotel or studio type
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Top Contributor
104 reviews 104 reviews
50 hotel reviews
Reviews in 56 cities Reviews in 56 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed October 17, 2012

I have stayed at this hotel 5 times now and each time i love it more and more! The rooms are very comfortable and clean and equipped with full kitchens and a balcony to enjoy the warm breeze from the ocean which is just steps away. The pool is very Inviting and I love the waterfall. I especially love the hot tubs, grills, and activities including lei making classes. I would definitely recommend this hotel/time share for families and couples.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit Lakes, Minnesota
Top Contributor
99 reviews 99 reviews
99 hotel reviews
Reviews in 89 cities Reviews in 89 cities
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed September 29, 2012

I went on a business trip to Lahaina and we stayed at Kahana Falls. We had free internet, which was good considering there were many of us and planning events through the week. Some of us enjoyed the fitness center but I thought running on the beach was probably more workout than they were getting. My room was shared and my cost was $89.00 per night, which the company paid half. So I got a nice working vacation at half the cost. The room clean and bed comfortable.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broken Arrow
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 15, 2012

We traded our one bedroom for a week at Kahana Falls to celebrate 55 years of marriage. At first they tried to give us the studio hotel; when we objected, we were given the hotel suite plus the full kitchen with lanai (known as A and B) This resulted in double resort fees. the lanai overlooked parking lot but we still had a great time. This place needs updating but it was clean and the staff were very helpful. Our favorite part was the lava rock hot spa hidden in a corner surrounded with ferns, Palms and bamboo. My husband and I had it to ourselves every morning the entire week ---- called it our secret hideout.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
94 reviews 94 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
255 helpful votes 255 helpful votes
4 of 5 stars Reviewed September 10, 2012

We stay in the 1 bedroom suite that with no view, just look at the parking lot. For the price, it's not bad. beach is across street from the hotel lobby, the supermarket is 5 min drive away......there's McD only 5 min walk away, little shopping center too. it's very quiet. Room is little bit outdated but it's very clean and acceptable.
We walk to the beach daily, love it.
15 min drive will take you to the Whaler Village where the shopping and restaurants at. The true is.... not a bad location at all.
this hotel is really in the residential area.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, California
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 6, 2012

very quiet!!!!! this is a quiet place very well maintain ...the whole staff from gen. mgr. down to the
gen. maintence show ownership in this prop.. always willing to answer any question...just walking distance is dollies. great svc. and pizza..and just around corner is maui brewing comp. great micros beers.. no! need use car.... its that close.. as noted in other notes:: beach is across the street. thru kahana sands prop. you'll we'll differance in prop. k'sands run down rust, broken glass no! clean windows at bar ,, conrete very dirty.alot of maintence worker messing around no! ownship. .compared ... the beach has.. rough sand but ! if you want soft get in the car and drive around to look for that spot.. you must leave early!!!.... take the booze crusie for 2 hrs all you can drink and eat happy hr food.. dress very.. casual you'll have get into water too get on the sail boat!!!!! the teralani.... the tickets were purchase in the lobby.....great deal!!!!!! remember .. if you like lights and nosie.. bumping into other people and getting your rentle car bump into.then go their..

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kahana Falls

Address: 4260 Lower Honoapiilana Rd, Lahaina, Maui, HI 96761
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#14 Top resorts Hotel in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kahana Falls 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Kahana Falls rests just steps from the beach on the west coast of Maui. Enjoy the lush landscaping, splashing waterfalls and wonderful amenities of this tropical resort. Each one- and two-bedroom unit offers a partial or full kitchen, air conditioning, lanai and much more. Our on-site activities desk will help you see the best of Maui. ... more   less 
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Also Known As:
Kahana Falls Lahaina
Kahana Falls Hotel Lahaina
Kahana Falls Maui/Lahaina

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