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“Great place to stay!” 4 of 5 stars
Review of Outrigger Aina Nalu

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Outrigger Aina Nalu
3.5 of 5 Hotel   |   660 Wainee Street, Lahaina, Maui, HI 96761 (Formerly Aston Maui Islander)   |  
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Ranked #20 of 28 hotels in Lahaina
Santa Cruz, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great place to stay!”
4 of 5 stars Reviewed 3 days ago NEW

I have been staying at this place for years with my family. It's a great place for families to stay since mose of the places are condo style with a kitchen. It makes your trip a little easier having the kitchen there. It's always clean and the beds are comfy. The noise level isn't bad at all, which is always something I look for in a hotel. I'm a light sleeper and I've never had any issue sleeping here! The grounds are beautiful with flowers and plants. There are two pools to choose from and the ifinity pool is so relaxing to lounge in and around. Aina Nalu is about a block away from Front St., which is always nice to be able to walk to everything. There are a ton of restaurants nearby as well. This is a great place!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerAinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, 2 days ago
Aloha Nic_in_Santa_Cruz,

thank you for taking the time to post your wonderful review. We are so delighted that you and your family enjoy staying at the property. Please let me know if you need any assistance in booking your next stay with us. We look forward to welcoming you back again very soon!

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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865 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Good size 2 bedroom apartment. Excellent amenities in the room. Excellent location.
Only problem we had was the washing machine and phone didn't work but staff were very accommodating. Air conditions was loud.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerAinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, 2 days ago
Aloha gammynoir,

thank you for taking the time to post your favorable review. I apologize your washer and phone were not working. If you would like to contact me directly I would be happy to reconfirm this problem has been corrected.

Please let me know if you need any assistance with booking your next stay. We look forward to welcoming you back soon.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
72 reviews 72 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

let's get to the point.

the pros:
- great location to the town! not far from beaches and the main highway
- also not far from the outlet malls of maui, and grocery store (foodland)
- we went there for a destination wedding, so we knew of other guests in other suites. we noted most of the suites had renovations done -- however, some were more upgraded than others. we lucked out with the renovations in our room.
- convenient for families and friends traveling together. our two-bedroom suite was suitable for a family with a child & a baby, and a couple.
- dishware and cutlery was nice, as well as the cookware.
- washing machine helped us lots! especially since we were at the beach a lot and also with young children
- for our suite, the doors to the bedrooms were soundproof. definitely appreciated since we had to share our suite with a young family.
- the pools were great!
- love the layout of the bathroom. spacious and clean.

the cons:
- for a hotel, I had certain expectations for comfort -- this was not met as I arrived slightly before 11pm that night to find a certain corner in my room filled with ants traveling to and from a whole/crack in the wall. given the hotel was booked full, we didn't have a chance to switch rooms. we had to paid for ant traps out of pocket, but maintenance did come in upon request to spray the room with ant-spray. definitely not pleasant. fortunately, the massive quantities of ants stopped, while there were still a few found during the visit. this helped in making my stay eventually comfortable.
- although cockroaches are supposedly common in the Hawaiian Islands, I also had expectations that these would be taken care of. A friend of ours that lived in another suite had found one, and they had very young infants. again, would expect at a B&B or motel, so was slightly disappointed.
- soundproofing is not the best. we could hear the kids upstairs in the suite jumping around loudly at times.
- paid parking is an arm and a leg, given there are also nearby lots around the hotel that charge much less. there is limited free street parking, so it makes it hard for young families.

overall, i would consider coming back - with hopes that the first two cons will not be an issue with the next visit.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Top Contributor
88 reviews 88 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Place is great for spending a few Days in Lahaina, the location is great, just a few steps from Front street. The hotel is made up of a number of Buildings in a tropical setting with lots of palm trees and other plants, each building has 2 floors. Our unit had a big kitchen/living room, a big bedroom and washer/dryer next to the bath room so there was Everything you need. The interior was really nice and felt very modern yet cosy but stylish. There are 2 pools, one main pool with a big sitting area under a roof with a TV and bath rooms where there was internet. There's also a smaller pool, both are very nice. Check in and check out was very smooth and the staff very friendly. A very pleasant experience.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerAinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, 3 weeks ago
Aloha sannis82,

Thank you for taking the time to post a wonderful review. I'm so pleased the property met your expectations and possibly more. Please let me know if you need any assistance in booking another stay with us. We look forward to welcoming you back very soon.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wasn't sure what to expect when we book our vacation package through Costco travel. But, what a gem this location turned out to be. The location is within a few blocks of front street in Lahaina. The rooms were large and extremely clean and the staff was very friendly and helpful. There are two pools on the property one which is a saltwater. Parking is plenty fun but the resorts charges $17 a day for it which is minor with the limited street parking in the area.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerAinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, 3 weeks ago
Aloha Jay F,

thank you for taking the time to post your wonderful review. I'm so pleased you enjoyed your stay with us. It sounds like you were able to take advantage of all the property has to offer. Please let me know if you need any assistance in booking your next stay with us.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, California
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are like apartments. They have a bedroom, bathroom, kitchen and living room. There are 2 pools and a hot tub. There's an alley across the street which takes you straight to Front street so there's no need to drive and hunt for a parking place. I would stay here again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerAinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, 3 weeks ago
Aloha GK19792014,

thank you for taking the time to post your fantastic review. I'm so pleased you enjoyed your stay and the convenience of the property. We hope to welcome you back very soon.

Please contact me directly if you need any assistance in booking your next stay with us.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bothell, Washington
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We loved our room at this property. We loved being close to Front Street. What we didn't love was paying for parking on the property. We also didn't love the security person watching over us while we were in the pool at night. Or the person that owns one if the units telling us we are breaking rules and then watching over us like a hawk the rest of our time there....definitely had it's perks at this people try but also several things we weren't happy with.
It's a nice place but we will be staying in one of our previous properties next trip.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerAinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, 3 weeks ago
Aloha Busybee1228,

thank you for taking the time to post your review. I'm glad you enjoyed your unit and the convenience of the property. I hope you will contact me directly in regard to the things you did not like at the property as I would like to pass along specific information to the appropriate people to investigate what happened. I look forward to hearing from you.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Outrigger Aina Nalu

Address: 660 Wainee Street, Lahaina, Maui, HI 96761 (Formerly Aston Maui Islander)
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
#18 Romantic Hotel in Lahaina
#21 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Outrigger Aina Nalu 3.5*
Official Description (provided by the hotel):
Located within a mile of the beach, this newly-renovated Maui resort is set in the heart of historic town of Laihana. Two-bedroom accommodations have 846 square feet of space that includes a full kitchen. Flat-screen TVs offer pay movies. Guests can take advantage of the outdoor swimming pool and barbecue grills on site. The front desk is open 24 hours a day. ... more   less 
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Also Known As:
Outrigger Aina Nalu Hotel Lahaina
Outrigger Lahaina
Outrigger Aina Nalu Resort
Aina Nalu Resort
Lahaina Outrigger
Outrigger Aina Nalu Maui/Lahaina

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