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“Awesome Location” 4 of 5 stars
Review of Outrigger Aina Nalu

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Outrigger Aina Nalu
3.5 of 5 Hotel   |   660 Wainee Street, Lahaina, Maui, HI 96761 (Formerly Aston Maui Islander)   |  
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Ranked #21 of 29 hotels in Lahaina
Scottsdale
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Awesome Location”
4 of 5 stars Reviewed January 31, 2013

The Aina Nalu location is a perfect place to stay for a family or couple that doesn't want to rent a car and is willing to use public transportation. These are condos with with full kitchens, living, bedrooms, laundry in room units. There is plenty of room in the units for a family. The pavilion pool is awesome place to relax. There is an outdoor pavilion to eat, read, etc. the other pool is smaller, but still nice. Everybody complains about parking fees, that's unavoidable - big deal... We have stayed at other resorts in Hawaii in Kaanapali, Wailea, Kehei, etc. And this place for the money is the best. All the nightlife in Lahaina is right around the corner. And during the day, the bus can take you to the beaches of Kaanapali for a few bucks. Half the time we rented a car to explore Maui; Haleakela, Hana, Iao Needle, Paia, etc. The rest of the time we spent relaxing at the pool at Aina Nalu. If you want to be on the beach, this is not for you. But if you like being centrally located, a quiet atmosphere, close to nightlife, etc. This place is for you.

Room Tip: Rooms by the pool are nice, but will be noisy.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, February 22, 2013
Aloha AzCarrera,

Thank you for taking the time to post your helpful review. You listed many realistic travel experiences that many of our guests choose to use. Please let me know if you need any assistance in booking your next stay with us.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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876 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2013

We stayed at the Outrigger Aina Nalu over Christmas 2012. My family journeyed from Australia and were joined there by cousins who had come over from Eastern Canada, to spend Christmas together. Our 2 bedroom, 2 bathroom condo ( C107) was very comfortable (as were those of our cousins) and the front desk staff were extremely friendly and helpful. After 8 days, we flew home to Sydney and I realised ( upon arriving home) that I had left behind a beautiful pendant, which my Canadian sister-in-law had given me for Christmas. I was upset to have lost something of sentimental value and which I had only had for a few days. I telephone the Aina Nalu and spoke to Sheila, the General Manager. Sheila could not have been more helpful - a search was conducted of our condo (with the co-operation of the next residents) and not only was the pendant found, but Sheila personally posted it to me and would not hear of my paying any postage. This has left us with a permanent great memory of the Aina Nalu!!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, February 22, 2013
Aloha Jocelyn R,

thank you for taking the time to post your review. I have passed along your kind words to Sheila. Please let us know if you need any assistance in a future booking.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2013

We visited maui 15 years ago and spent the whole time in Kihei and this time wanted to spend a little time in Lahaina. We wanted a condo as we came as a family of four and like a little more space including a full kitchen for storing food etc. so we aren't eating out all of the time. This seemed to be one of the few places that had what we were looking for. It is not cheap at this time of the year but it certainly delievered what we were looking for. We asked for a ground floor near the pool and it was well decorated (some furniture a little warn), modern and clean. We had a complaint about our shower and they responded immediately. All in all a good experience and it was close to everything in Lahaina.

Room Tip: No elevator so ground floor is better BUT walls are thin so we could hear people above and below us.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 26, 2013

This place is a great place to stay if you don't want to drive around Lahaina. It's location is perfect, just 2 streets off Front Street and the Banyan Tree with the grocery store just a 3min walk. The units are a comfortable and spacious - a basic condo, with a full kitchen, laundry, living, bar, sleeping areas. The main pool is the best place to relax, next to no one uses it and it's very quiet. Parking is not free, you can park on the street, but beware - local theft is abundant. last time we came, we actually took the local bus here from the airport - less than $10 for 2. If youneed to rent a car for an excursion, plenty of rent-a-car places close. The full kitchen can save you some serious money. Eateries are abundant around here, not cheap but reasonable.

Room Tip: One that overlooks the pool. Most look over a parking lot. If you don't mind it, get a cheap roo...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wetaskiwin, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 24, 2013

Aina Nalu Outrigger Condo is located one block from Front street in Lahaina, Maui. This eliminates the need to rent a car which helps out financially as the hotel charges $15 a day for parking.
A five minute walk takes you to many quality restaurants and shopping. We rented a one bedroom unit which had enough space for two people. There are two bedroom units available. Ours was very clean with two air conditioning units. We liked the unit but were surprised how close our front door neighbors were. We could definitly could hear all our neighbors. There was supposed to be designated smoking areas but the people below us apparently didn't know about it.

The salt water pool was a bonus as it was large enough to do laps.
We would stay there again if we could specify a room. They do have rooms with a better view than we had.
All the staff were very courteous and friendly.

Room Tip: Ask for a room with a view of one of the two pools or at least a parking lot. They have rooms with v...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, January 25, 2013
Aloha Wayner48,

thank you for posting your postive review. I'm pleased to see you enjoyed your stay with us. I'm sorry your neighbors did not follow our policies. Please bring this type of information to us when it happens so we are better able to assist you. Please feel free to contact me if you need any assistance in booking a future stay at the property.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2013 via mobile

Stayed for one week in Jan 2013. Booked through a private owner Unit G101 large 2bed 2bath unit with washer and dryer.

Unit was very nice..not perfectly clean but no huge issues. Very well stocked with all necessities.

Front dest staff were extremely rude and not helpful because we did not book through them they could not answer a question out of common courtesy. Security guards were very pleasant and helpful.

The condo grounds were wonderful. Very nice pools and very well landscaped.

Great location to shops, restaurants and grocery stores. Front street only 1 block away.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Outrigger Aina Nalu, responded to this review, January 25, 2013
Aloha bchgirl08,

I'm sorry to see our Front Desk staff did not meet your expectations. If you would like to contact me with further information about this situation I would be very interested. Please contact me in the future if you decide to book through Outrigger.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aptos
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 16, 2013

After staying lots of times at the big resorts in Kaanapali, we decided to give this condo-type property a try instead. We were very pleased. The 2 bedrooms were comfortable, the kitchen was well enough equipped for "vacation" cooking (quick and easy!), and the living-room area was sufficient for the four of us to kick back and relax. The big pool is perfect for a cooling swim at the end of the day, and not too busy during the times we used it. They could use a couple more barbecue areas - we had to wait for these on two occasions - but overall it was a very pleasant experience. We'll be back!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outrigger Aina Nalu

Address: 660 Wainee Street, Lahaina, Maui, HI 96761 (Formerly Aston Maui Islander)
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
#20 Romantic Hotel in Lahaina
#21 Business Hotel in Lahaina
#22 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Outrigger Aina Nalu 3.5*
Official Description (provided by the hotel):
Located within a mile of the beach, this newly-renovated Maui resort is set in the heart of historic town of Laihana. Two-bedroom accommodations have 846 square feet of space that includes a full kitchen. Flat-screen TVs offer pay movies. Guests can take advantage of the outdoor swimming pool and barbecue grills on site. The front desk is open 24 hours a day. ... more   less 
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Also Known As:
Outrigger Aina Nalu Hotel Lahaina
Outrigger Lahaina
Outrigger Aina Nalu Resort
Aina Nalu Resort
Lahaina Outrigger
Outrigger Aina Nalu Maui/Lahaina

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