We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kaanapali Shores & Kaanapali Royal

Saved Save
You added Kaanapali Shores & Kaanapali Royal to your Saves list.
Luba Fred Leah - your hosts at AlohaResorts.Net
Luba Fred Leah - your hosts at AlohaResorts.Net
Luba Fred Leah - your hosts at AlohaResorts.Net
Entrance to Kaanapali Shores Resort
Master bedroom 103 Kaanapali Shores
guest bedrooms Kaanapali Shores
Front yard in paradise at 103
Lahaina
|
Condo/Apartment – 
2 Bedrooms, 2 Bathrooms, Sleeps 6

Reviews from our community

Contribute to the TripAdvisor community and help fellow travelers find the perfect vacation rental
Write a Review

Reviews from our community

Date | Rating
  • English first
  • Any
English first
hexene
Allen, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very relaxing stay”
5 of 5 stars Reviewed October 19, 2011 for a stay in September 2011

We stayed in Condo #301. According to the bellman, this is the best condo in the resort. If our stay is any indication, it is. The oceanfront condo is spacious and airy. The lanai provides a great spot for viewing the waves, boats, and people. Don't let the nearby pool deter you. It is quiet in the evenings. One night, there were some people who were partying a little too heartily on the beach. Apparently, someone reported the noise because the raucous did not last long. The resort is clean and there is a shop where you can purchase forgotten necessities. There is a restaurant onsite, so you don't have to leave the resort if you don't want to. The security guard was very friendly and helpful with information about the island. The only issues we had were with the rude older man at the gate when we arrived. When we pulled up to the guard shack, he banged loudly on the counter and pointed to the ticket dispenser. We did not know whether or not we were supposed to get one before we were officially registered. Not the greatest first impression. Also, the concierge did not seem very knowledgeable about the island. He was not able to answer our questions. A waiter at a restaurant was able to provide better information. Don't let these things deter you from staying there. The rest of our time there was fantastic.

3 of 5 stars How easy was key pickup/access to the property? 4 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 4 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 4 of 5 stars Other facilities & amenities
4 of 5 stars Service
Liked best: the views
Liked least: the service
Traveling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interested in this property?
Make Inquiry
islandtwi...
Qualicum Beach, BC
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Avoid this rental”
1 of 5 stars Reviewed April 28, 2011 for a stay in March 2011
10
people found this review helpful

My heart sunk when we walked into unit 404 Kaanapali Shores. Disappointment is not what you want to greet you after a long day of travel. One sight of the original 1980's cabinetry and the ratty bi-fold door trying to cover half of the laundry / pantry closet, greasy dust behind the cupboard door, I feared I made a mistake booking this privately. Dust throughout the bathrooms, and dirty dated under mirror shelves, I knew I had made a mistake. The general property is well maintained by the Aston, beyond check-in, that’s all they are involved in. It’s laughable that the toilet was still a rockin' after the handyman made an attempt to level it when he came in to fix the shower valve that had leaked into the wall cavity and into the unit below. But it still rocked after. Unhappy with the cleanliness? to talk to the handyman, as it is his wife who does the cleaning. You can imagine how that would have gone over. We further found that the toaster stayed on despite being in the up position, quite the fire hazard. Freezer door popped open each time the fridge door was closed, which melted our ice-cream. Sorry they couldn't replace all the cabinets while we were there. We weren't buying the unit; we were only renting it for ten days. That wouldn't even come into my head, so why would that be suggested?
I would not be renting direct from owners at this property in the future.
Had we been dissatisfied with an Aston managed room, I’m sure we would have had a professional dialogue and an alternative offered. Not a petty, condescending diatribe response. The negative reviews will no doubt continue, until some capital from the owners' numerous condos is put back into this property to bring it up to standard.

2 of 5 stars Value 2 of 5 stars Rooms
4 of 5 stars Location 1 of 5 stars Cleanliness
4 of 5 stars Check in / front desk 1 of 5 stars Service
Traveling group: Family with Teenagers
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Recommended for:
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interested in this property?
Make Inquiry
heat1968
St. Louis, Missouri
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
“Aston Kaanapali Shores is a beautiful resort in a great area in Lahaina”
5 of 5 stars Reviewed March 18, 2011 for a stay in February 2011

This is my 2nd time staying at this resort, and I would recommend it highly! Great resort and an affordable option on Maui. Has a couple pools, hot tub, restaurant, a lot of ambiance, totally smoke free, and GREAT SUNSETS!!

We had one of the end condos (602) and had a TOTAL unobstructed view of the ocean for whale watching!! We only visit Hawaii (maui) during whale season.

The resort is set up like a "U" and we previously had stayed on the left side (as you're looking out onto the beach) and about 4th floor up, but the palm trees were somewhat in our way for whale watching, so if that isn't high on your priority, than no problem, because our condo that year was pretty awesome also
I specifically requested the end condos, 5th floor or higher, for whale watching.
I reserved our condo through Royal Hawaiian Condos http://royalhawaii.com and I was pretty much assured, since I was a returning guest, the my requests would be granted
It's a great place to relax, be romantic, home base for site seeing the rest of the island, and view the sunsets.
I can't wait to go back!!
Front Street in Lahaina is just a few minutes away. An awesome beach, also just minutes away, Kapalua Bay. You gotta check it out! Calm water, a sandy beach, and great snorkeling all wrapped up in a little bay!
One last thing (not really associated with the Aston - I recommend a whale watch tour while your there with Ultimate Whale Watch out of Lahaina Harbor!

5 of 5 stars Value 5 of 5 stars Rooms
5 of 5 stars Location 4 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Traveling group: With Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
Families with young children Tourists
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interested in this property?
Make Inquiry
Gunner126...
Edmonton
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“404- If all you care about is a view, come here.....otherwise keep looking”
1 of 5 stars Reviewed February 5, 2011 for a stay in February 2011
2
people found this review helpful

We stayed in suite #404 at the Kaanapali Shores for a week. Outside of a spectaclar view from the lanai, the rest of the suite is brutal. Upon arrival, we were welcomed by soiled/used sheets, soiled tissues under the bed,dirty toilets and dust a quarter inch thick on the headboard. A terrible first impression! While the owner was very responsive when we complained and a cleaning crew arrived while we were out the next day, it wasn't enough to change the suite itself. The Kaanapali Shores proper has been renovated and boasts new flat screens, cabinetry, counters, flooring and appliances throughout. Simply walk outside during the evening and you can compare yourself by looking in windows. Suite 404 is privately owned and has a kitchen reminiscint of 1975. The suite shows its age everywhere, including paint, old dishes and the original dirty light switches. So, if you want to enjoy the accumulated dust on the chain of the circa 1975 swag lamp over the eating area or listem to the uneven master ensuite toliet rock on the tiles every time you finish using it,enjoy your stay. While I cannot speak to the quality of the other units owned by this company at the Shores, I would not recommend #404.

1 of 5 stars Value 2 of 5 stars Rooms
4 of 5 stars Location 1 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 3 of 5 stars Service
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Recommended for:
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 5, 2011
In response to this obviously negative review of our condo we would to respond as honestly as we can.

This guest called us when he got to unit 404  with few things that he wanted us to take care of that were not to his liking or the expectations. We sent our crew to take care of whatever that was not up to his standard right away. We had our crew  do whatever the guest complained about  and fix it and we thought the guest was happy.   We did not hear anything else the rest of the time.

As all of our  guests can see from the pictures that we post on our website we do not have  cherry wood kitchen cabinets in our units, and not all of our units have flat screen TV's.  However our cabinets work fine. They are clean and the TV's also work albeit not all are flat. We do replace the TV's every year as needed and as of now we have about 50% of them replaced. Again,  I will say if cherry cabinets are mportant to our guests then our unit is not for them.  However our kitchens  have granite counter tops and new modern appliances, that are clean and efficient.

If the chain on our swag lamp is bothersome to some,  then I will say that our unit is not for that guest.  However the lamp is new and it does work and sorry about the chain.  Maybe enjoying the ocean view might make up for the swag lamp and cherry cabinets.  Our condo designer did not think the swag lamp was impacting the decor.   ( Please see the pictures)

This is the first time that we had such a disparaging review of our unit 404. The guest found a 1/2 inch thick dust on top of the headboard. Obviously a half inch of dust is a hyperbole since having that much dust would hardly go unnoticed. In our defense we have to say some people are difficult to please, maybe they are used to staying at the Ritz Carlton on their vacation and anything less than that is not acceptable to them.  In those cases I always recommend units that have a cherry cabinets and cost at least $500 per night.  But for the rest of us we believe our unit is clean and nicely decorated and the pictures on the internet are there to show exactly what it looks like.

The guest was not buying the unit he was  in .  He was staying there for one week. Aston rents their units with the cherry cabinets for over $450 per night for the same location.  If we charged that much we could afford those cabinets too. Somehow I feel that the negative tone of the review reflected on the guest more than on our unit.

But like they say in the business, "you cannot please everybody".  
Thank you for reading this and please read other guest’s reviews before you make up your mind about staying in our units.  This is the first review ever that was this negative . . . perhaps the guest had a long  plane trip .  We will never know.  

Sincerely
Luba Reeves
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Interested in this property?
Make Inquiry
A FlipKey verified reviewer
colorado
5 of 5 stars Reviewed March 25, 2010 for a stay in November 2009
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Interested in this property?
Make Inquiry
A FlipKey verified reviewer
Scottsdale
3 of 5 stars Reviewed March 13, 2010 for a stay in March 2010
1
person found this review helpful
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Interested in this property?
Make Inquiry
KJ
alberta
3 of 5 stars Reviewed March 10, 2010 for a stay in November 2009
3 of 5 stars Value 2 of 5 stars Rooms
5 of 5 stars Location 2 of 5 stars Cleanliness
3 of 5 stars Check in / front desk 3 of 5 stars Service
Liked best: Location
Liked least: Accommodation was old, needed updating
Traveling group: Family with teenagers
Your age range 45-54
Would I recommend this vacation rental to my best friend?  
Recommended for:
Young singles Friends getaway
A romantic getaway People with disabilities
Older travelers Families with young children
Families with teenagers Tourists
Large groups Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Mar 10, 2010
Thank you for your suggestions. We have added extra wicker chairs on the lanai and are in the process of replacing light fixtures in the bathrooms. Both bathrooms have been renovated in the past 2 years with new tile surround and new granite counter tops. Hope you will come back in the future to this unit.
Luba
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Interested in this property?
Make Inquiry
Check in
Check out
Guests
from
$269
/
Night
Week
Additional fees may be applied by owner
Make Inquiry
Owner
Fred and Luba Reeves
8085731989
Speaks English
Listed since : Mar 2010
Response Rate: 95 %
Response Time: Within a few hours
Calendar Updated: 554 days ago
Do you own a vacation rental? List it here.
Listing is Free!
Add your rental property to TripAdvisor and FlipKey at no charge. You pay only 3% commission on each confirmed, paid booking.
Protect your privacy
TripAdvisor only shares your contact details with your guests after the first payment has been made.
Get more exposure
Showcase your property to travelers worldwide actively looking to rent in your destination every month.
Set up your free listing