A long standing family tradition is to get our photo taken with the birds on Maui. After watching a few people our son finally agreed to get his photo taken. The gentleman at the booth was friendly but simply was not to concerned about the bird actually biting my husbands ear. He said oh no it didn't bite you the bird is just playing you are fine. I thought that was rude and very upsetting but funny at the same time. Before we left I took a better look at his ear and it was swollen, red, and actually had a bite of broken skin. I then told the gentleman this and he was like oh he is alright no need to worry so how would you like to pay. Just kind of brushed us off. The photo was average and I was very disappointed in the customer service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.