Stayed for 1 night, great staff upon check-in enjoyed the property and room, but a little pricy and contact with the Manager Herb was a rude experience and his demeanor was to say the least very tactless. Upon check out I was advised by Herb that the property was an adult only property and that I should remember that for future stays and for the properties other returning guests. I was unaware that it was a adult only property and that nothing was said to me upon check-in, yes we had our 10 month baby with us and received only complements from the staff and other guests as to her behavior, but now I was being told to return but my child was not welcome. Really? We will not recommend this property and felt that it is over rated for the price and the treatment from its management staff; it’s a good thing that the staffs have better people skills then Herb the manager. My recommendation is that the organization send Herb to sensitivity training and that they continue his people skills training.
- Official Description (provided by the hotel):
- Nestled in the historic district of Lahaina, steps from the waterfront and all the excitement it holds, yet far enough to offer precious tranquility. This is the allure that The Plantation Inn offers. 19 rooms and suites, each uniquely furnished with its own custom interiors, housed in graceful turn-of-the-century charm and set against manicured gardens. This is the intimacy that is The Plantation Inn. Breakfast is included for all paying guests and served from 7:30 to 9:30 am in the tranquil poolside setting. Selections include Chef Gerard Reversade's gourmet French Toast, poached Eggs Basquaise, Gerard's special blend Mueslix along with homemade yogurt or a fresh bagel with salmon & cream cheese. ... more less
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- Also Known As:
- Plantation Hotel Lahaina
- Plantation Inn Maui/Lahaina