We arrived by our own transport and chose to park our own vehicle instead of valet. Easy parking. No problem.
my husband and I made our way to check in at the spg counter. This was fairly quick as the rest of the guests were using the other check in counters so we had no queue. We arrived around 3pm so our room was ready. We had paid for mountain view but I was hoping for an upgrade to beach side. No luck unless we wanted to pay another $100 p.n. We were already paying premium rates from Australia as the hotel has a high occupancy at this time.
Went to our room and it is spacious with king size bed. The shower and toilet are in a closed bathroom with the basin and mirror in the main area. A little odd but it works ok. If you have an early riser who wants to brush their teeth or shave whilst you are sleeping it could be annoying.
The balcony..ours does overlook the mountains but also the car park. I wasn't thrilled with this and did ask if there was another option without spending more.they could have moved us up higher if we had been prepared to wait another hour. However after spending over ten hours on a flight to arrive in Maui I decided the view was not that important as you don't spend all that long in your room.
This is a very friendly hotel and the service staff are excellent. All the concierge desk staff are great.our favorite was Kirk.nothing beats local knowledge. He helped us with places to eat guiding us to what he thought might be our style and for our drives to interesting destinations as we had hired a car. He went beyond the 'call of duty' and shared lots of knowledge.nothing was too much trouble.
There is a shuttle bus available at the hotel.
Breakfast was included in our package. I must say that we felt it is was ordinary. Not terrible. Just not up to other hotels and their buffet breakfasts that we have been to recently -(comparing to Athens grande britagne and Bali -royal beach seminyak or Sofitel hua hin,Thailand.
For a change of scenery there is reciprocal rights at the Sheraton. Literally a 5 min walk along the beach pathway. You can have their buffet breakfast also.very similar breakfast but lovely surrounds to have and then perhaps head down to the beach there..black rock. Swim with the fish or jump off the cliff.
Cleaning staff for the hotel rooms.:the rooms are clean but I think the staff could be a little better. I don't want to be picky but I don't think it's difficult to rehang the bathrobe.
The pools are clean and there is the adults only pool available. Sun lounges are a plenty but people do reserve them early. If you leave your lounge for more than an hour your towels will be removed. We have turned up at various times and haven't had a problem with finding some where to sit.
We wouldn't hesitate to recommend the property.
There were all ages here...young couples, young families, older couples. We think it would be great for all.
Position of the hotel is great. Close to lots of areas of interest and lahaina for nice eating places. Or just stroll to whalers next door for some shops and eateries.
Our biggest concern is how paper thin the walls to the rooms are. People's conversations can be heard easily. In the corridors the sound of flapping Sandles can even be heard. So if noises annoy you it could be a problem as there is little sound proofing. Most people are considerate but we thought worth mentioning in the review.
Wifi: it's free...well you actually pay for it in the daily resort fee!
We do think it is probably getting to the stage where the hotel needs a freshen up.
A really enjoyable time in Maui
- Official Description (provided by the hotel):
- The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more less
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- Also Known As:
- Westin Maui Resort And Hotel Lahaina
- Westin Maui Hotel
- Westin Lahaina
- Westin Maui Resort Spa
- Lahaina Westin
- Westin Maui Resort And Spa Lahaina