We arrived at the Westin for our anniversary. I asked if there were any upgrades and was given a fabulous room in the Beach Tower, 9th floor with a fantastic view of Kaanapali Beach! First off, the service at the hotel is consistently outstanding. I will try not to repeat other reviewers but there is no problem with the parking, they will valet for free when the lot is full. Everyone from the valet, to the housekeepers, to the pool/beach service and restaurant offered prompt, polite service consistently with every interaction. What a great staff at the Westin!
About the construction.. we heard nothing by the pool and it's a necessary evil if you want to have a nice hotel. We were told by our travel agent about it.. book with Pleasant Holiday's, they are up front, no surprises.
Just a couple constructive criticisms. We had a continental buffet included in our package. It was "served" to us! Not a buffet right? I'm sure it was "served" to us so that they could make sure their guests wouldn't take anything extra. This I found tacky. Set up a separate continental buffet section. We were served, cereal, a sticky mini muffin, one mini croissant, a fruit bowl that consisted of melon and one pineapple chunk. Not even allowed a slice of toast!!! We opted for the breakfast buffet $40 after the first day. I"m sure by offering lousy food this was their end game to get you to buy their upgraded breakfast.
The pool and the grounds are the nicest on Kaanapali Beach in my opinion. However, I don't understand with the size, the lack of shade umbrella's around the pool. There is maybe a couple dozen umbrellas for several hundred chairs. There is plenty of room for more too. The towel game starts at 6am, so be prepared to go save your spot if you want to stay near the pool. Personally, we loved the beach and bought the umbrella and chairs for $40/day and they had plenty. I felt it was well worth it but found 4:00 p.m. a little early to take everything away and close up shop though.
Overall, I give Westin Maui an excellent review. I would not stay anywhere else on Kaanapali Beach as they have the nicest pool, a great beach and excellent service. Know that starting at the Marriott, there is no beach to sit on from that point down to and including the Hyatt. Our first time at a Westin, we are usually stay at Marriott's or Hyatt's but I had researched about the beach. I will definitely add Westin to my list of choice hotels. A wonderful stay!!!
- Official Description (provided by the hotel):
- The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Hotels.com, Orbitz, Priceline, BookIt.com and Odigeo so you can book your Westin Maui Resort And Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Westin Maui Resort And Hotel Lahaina
- Westin Maui Hotel
- Westin Lahaina
- Westin Maui Resort Spa
- Lahaina Westin
- Westin Maui Resort And Spa Lahaina