My wife and I celebrated our anniversary at the Westin Maui Resort & Spa from November 25th - December 1, 2012. We had read numerous reviews before our arrival and found they were very accurate. The lobby area is spectular with ponds, waterfalls, etc. The check in procedure went very quickly and we had a room on the 5th floor facing the pool area and ocean (it was a nice ocean view room). However, the room WAS small. To use the safe and refrigerator you had to get down on your knees (as they were located on the floor level). The heavenly bed was/is wonderful - and meets all the hype it has received. The room was clean when we arrived and housekeeping throughout our stay was excellent (we did leave a few dollars each day on the pillows for the housekeepers). The restaurants are OK - but be prepared for HI pricing (fairly high). The do have one excellent morning/early afternoon "take out" restaurant (the Colonnade Cafe) that offers Starbucks coffee and a few morning food treats (they have complimentary papers there as well). The resort provides excellent access to the beach areas and is located very close to Whaler's Village (great for the stores and restaurants located there). A few additional cons: There is extremely limited self parking. At the business center the "resort fee" covers ONLY 15 minutes of internet service daily (and be careful, the day means exactly 24 hours). After the 15 minutes there is a charge of $5.95 for each additional 15 minutes - or any part thereof. The concierge we spoke to said that if we didn't use the whole 15 minutes in a day and had signed off, we could come back and use the remainder later in that day. That was inaccurate information which we discovered, as once signed out the system starts a new 15 minute session when one signs back in. The check out took some time. When we left on December 1st, at approximately 11AM there was only one clerk servicing those of us waiting to check out. It took awhile before we moved up in the line. When we reviewed the bill we found a minor error (related to the internet charges). After investigation (some computer work) the clerk removed the inaccurate charges. There is a balance between the pros and cons - just be prepared.
- Also Known As:
- Westin Maui Resort And Hotel Lahaina
- Westin Maui Resort And Hotel
- Westin Maui
- Westin Maui Hotel
- Westin Lahaina
- Westin Maui Resort Spa
- Lahaina Westin
- Westin Maui Resort
- Westin Maui Resort And Spa Lahaina
Phone Number:
Region:
United States >
Hawaii >
Maui >
Lahaina
Amenities:
Bar/Lounge
Beach
Business Center
Fitness Center
Free Parking
Kids Activities
Pets Allowed
Restaurant
Room Service
Shuttle Bus service
Suites
Swimming Pool
Wheelchair access
#6 Luxury Hotels in Lahaina
#7 Romantic Hotels in Lahaina
#12 Top resorts Hotels in Lahaina
#17 On the Beach Hotels in Lahaina
#21 Family Hotels in Lahaina
Price Range:
$$$
Hotel Class:4 star (4*)
- Official Description (provided by the hotel):
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The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach.
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