I'm a SPG Platinum member, so we got an upgrade to an oceanview room, but I have to concur with other reviewers... The rooms are smallish in size.
You can tell this place may have been really hot about 20-30 years ago. It's been refurbished extensively, but there's only so much you can do. The pools are multiple and extensive. The shuttle to Lahaina is very convenient if you don't have a vehicle. The coffee in the room is terrible. My wife loved Bob, the dancing parrot.
The staff is very accomodating and helpful. We had a personal concierge, Moni, who was very helpful, even though we didn't use any of his services. He even called me on my cell a week before our trip to introduce himself. He had a "welcome gift" for us and roped us to a "Facilities Tour" which turns out to be a Timeshare Presentation for SPG.
Being a Westin property I would have thought they would have Starbucks or Seattle's Best in the room, but instead it was some Kona Hawaiian Roasted no name brand. Really nasty stuff. Balcony was kind of small and we had cigarette smoke waft in our room from a balcony below us.
Very nice... The shoreline further north is littered with bolders which make the wave action dangerous when you are swimming.
This property has a "going green" program. If you skip room service, they give you 5 dollars in food and beverage or 500 SPG points. Very good idea.
- Official Description (provided by the hotel):
- The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more less
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- Also Known As:
- Westin Maui Resort And Hotel Lahaina
- Westin Maui Hotel
- Westin Lahaina
- Westin Maui Resort Spa
- Lahaina Westin
- Westin Maui Resort And Spa Lahaina