My brother and I accompanied our parents to Maui to celebrate their 30th Wedding Anniversary last September and stayed 7 nights at the Whaler. We had discovered and stayed at the Whaler the previous year through a Costco promotion. We rented two studio condos in tower 2 and were impressed both times.
The Whaler is situated in the heart of Kaanapali Beach right next to the Whaler's Village. That means you are right next door to restaurants, right down the beach from snorkeling at Black Rock, and right next to a beautiful swimming beach. We had a freshly cut and chilled pineapple ready to eat when we checked in. The hotel has a free DVD Kiosk similar to redbox where you can check 2 movies out at a time per room during your stay. The pool and spa are located right along the beachfront path. The pool doesn't have bells and whistles like the neighboring hotel pools, but with a beach so close, the added amenities are not needed.
Our units were very nice and very clean. They had a equipped kitchen for cooking (we stocked up on fresh fish at Costco on our way from the airport) and a BBQ area close to the beachfront path. The views from the towers were incredible. Tower 2 looks out over Whaler's Village on one side and out over the ground of the hotel towards Black Rock on the other side.
The front desk staff was truly wonderful and made us feel welcome.
I would highly recommend this hotel.