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The Whaler on Kaanapali Beach: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 186 reviews
186 Reviews
5.0 of 5 stars
100
4.0 of 5 stars
56
3.0 of 5 stars
15
2.0 of 5 stars
11
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#11 of 31 hotels in Lahaina
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 360
Description: High-rise Condominium Hotel on Kaanapali Beach, next to Whaler's Village. This description is based on information provided by the hotel.
Address:
2481 Kaanapali Pkwy
Lahaina, Maui, HI 96761
Check Rates: $337 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Whaler on Kaanapali Beach

( 12-16 of 186 )
“Unit #759 Tower II”

The Whaler on Kaanapali Beach

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4 of 5 stars
Divide, Colorado
Feb 28, 2008
5/5 found this review helpful

We arrived at The Whaler's on February 6th, 2008 and stayed until February 28th, 2008. After staying at the Sheraton Maui several times, we decided to book a condo for its' kitchen and extra space. We booked through a Maui Vacation Specialist, so we had seen many pictures of each of the units we were considering, and chose this one for it's sofa sleeper in the living room as we had our teenaged son with us. We didn't feel we needed a whole extra bedroom for him, and he loved having the big screen TV all to himself after we went to bed.

The unit was large and airy, with high ceilings and lots of room. We had one bedroom that was very large, one bathroom with the toilet and shower closed off for privacy, a full, extremely well equipped kitchen, and a wonderful LR and DR. We faced south and had 180 degree views of the ocean, sunset over the island of Lanai, and beautiful mountain views. The furnishings were perfect; rattan with pineapple motifs on the upholstery. There was a 52" TV, DVD, CD and wireless (free) internet in the LR. The bedroom had a king sized bed, large TV, DVD and CD player. The closets are HUGE, and with all the furniture having cabinets or drawers, storage was definitely not a problem. The kitchen had all the large appliances as well as an iced tea maker, coffee maker, hand mixer, salad spinner, Cuisinart, coffee grinder, frozen yogurt maker, rice cooker/vegetable steamer, can opener, toaster oven, blender and toaster (that was totally destroyed). The furniture was very comfortable and the king sized bed had a pillow top on the mattress. There were an abundance of games and books in the LR cabinets, mirrored walls throughout the unit, and lots of beach accessories--chairs, boogie board, umbrellas, coolers, etc. There was even a huge supply of plasticware for taking food or drink to the pool. The entry and kitchen floors are tiled, the bathroom is faux marble.

Now, for the cons: Hot water took a long time, and at peak times, we didn't have any at all. Our ice maker flooded the kitchen until we called maintenance (who responded immediately), and the tile floor on the lanai got very hot from the sun. Our carpets were so filthy, our bare feet turned black. There was vomit on our bed blanket, but fortunately, there were several extra blankets in the hall storage closet. There is no washer or dryer in the unit, but there is a pay laundry ($1.25 washer/$1.00 dryer) on each floor. Even though the owners say this unit was completely remodelled in 2002, tennants have been very hard on it. The white kitchen Formica has knife cuts all over it, wallpaper is peeling, there are a couple of large holes in the drywall, the trim on the kitchen cabinets is gone, and the unit needs painting. The aluminum screen doors to the lanai kept coming off the track, and never really closed properly.

But the biggest drawback was the NOISE. Our unit overlooked Whaler's Village, and the noise from the refrigeration trucks early in the morning supplying the Hula Grill and the Rusty Harpoon was horrible; the backing up beeping from delivery trucks, clanging of sliverware, smoke and fumes from the Hula Grill and constant construction noise from the Whaler's was deafening. Many days our unit filled with wafting smoke from the oven ducts on the roof of the Hula Grill, and the stench of fetid cooking grease was unbearable at times. When you can hear the beautiful sounds of waves breaking on the surf, you don't want it drowned out by loud city-like noises or closed lanai doors.

The pool was small and rectangular, not particularly kid friendly like the mega pools at the Sheraton or the Marriott, but more than adequate for adults. Seating around it was very good, and the pool attendants were extremely helpful (as was all the hotel staff), and the beach was wonderful.

One of the nicer things were the outdoor grills. There are three granite picnic tables and three gas grills for each tower. They were very busy, and it was a nice touch to be able to grill.

All in all, even though the Whaler's is older, it is more than adequate, and depending on each owner's decor and remodelling, you can either get a hit or a miss. Do your homework. If you can, write the owner and ask for more pictures than you see online. Ask when the unit was last updated. And, look for reviews here. Everyone sees things differently, so one person's dirty carpet, is of no issue to another. Just do your homework and rent from either an owner or a reputable vacation rental site that can be a liason between the owner and you. DO NOT rent from ResortQuest, as you will not know what unit you'll be getting until you check in. ResortQuest is like the front desk of a hotel complex. You get what they have, sight unseen.

  • This TripAdvisor Member:
    • Liked — The location on Kaanapali Beach
    • Disliked — The noise from construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PikesPeakGirl's Summary
Date of Stay: February 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: April 11, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $337 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Home Away from Home”

The Whaler on Kaanapali Beach

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5 of 5 stars
Troutdale, Oregon
Feb 22, 2008
4/4 found this review helpful

Upon arriving at The Whaler we were a little nervous because there was construction going on and a lot of barricades. When I got to the lobby I was greeted by a very personable attendant. Originally we booked a one bedroom but had two kids so I asked for a roll away or if they might have a two bedroom. The gentleman went to ask and said they would put us in a two bedroom, no upgrade charge. When we got to the room it looked a little outdated but as we entered the room it was very clean and HUGE. We had a 180 view with 5 sliding glass doors and a lanai that gave us a view of everything. We stayed in room 1173 and the only thing that could have made it better was a lower level and the room needs to be upgraded. The kids got their own bedroom with their own queen size bed and their own bathroom. My husband and I got our own Master Suite which was fabulous and very large. It was paradise and the staff were always super friendly. The view of the mountains, the ocean and even Whaler's Village was wonderful and entertaining. We will definitely come back to The Whaler.

  • This TripAdvisor Member:
    • Liked — The size of the room and the view
    • Disliked — The construction and the room needed to be upgraded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiki1010's Summary
Date of Stay: January 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 25-34
Member since: August 31, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $337 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“GREAT”

The Whaler on Kaanapali Beach

Feb 20, 2008
2/2 found this review helpful

Stayed at the Whaler 2/4-2/10 2008 Unit #456
Was outstanding, 1 bedroom and one bath. Newly remolded. located on the 4th floor. Asking price for the unit was 1.7 million
Ocean view, Next to Whaler Village, Great Experience
Staff very friendly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrsvphr's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: December 12, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Shopping, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $337 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great condo, great location”

The Whaler on Kaanapali Beach

Feb 5, 2008
4/4 found this review helpful

My husband and I stayed at The Whaler for one week in November 2007. We stayed in Unit #1151 which we rented directly from the owners (Mike and Elaine--VRBO #95778). The owners left us a big welcome basket filled with all kinds of goodies...so thoughtful. And, because we were celebrating an anniversary, they left us an anniversary card as well. It was a fantastic condo located on the 11th Floor with a wrap around lanai. Our view was spectacular. We couldn't have stayed in a better condo and having The Whalers Village located next door was a big plus. I loved having the boardwalk located in front of our property that went from the Hyatt to the Sheraton. My husband and I walked it many times. I would definitely recommend this condo to anyone. The owners are very easy to contact and were always available for any questions.

  • This TripAdvisor Member:
    • Liked — it's location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilovechristianrock's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: August 02, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $337 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Whaler Maui Condo #802 - Fabulous!!!”

The Whaler on Kaanapali Beach

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5 of 5 stars
Racine, Wisconsin
Feb 3, 2008
4/4 found this review helpful

In March of 2007, we spent a week at the Whaler Maui Condo #802 and loved every minute. Although it has taken 10 months to write a review, we still think about this "fabulous" condo and our wonderful experience. We are now planning our next trip to Maui and I realized another day could not pass without sharing our great experience.

We have been to Hawaii over a dozen times , but this trip was the first time we booked a condo directly with the owners. After reading TripAdvisor and our prior knowledge, we knew that the Whaler was "the" perfect place to stay. We were a bit apprehensive booking directly with owners because of our lack of experience and reviews posted by other travelers.

I searched Google for "Whaler Maui Condo", and found the perfect condo and owners. Janell could not be more delightful! The Condo was immaculate and gorgeous! Everything was better than expected. Janell even called shortly after we arrived to see if there was anything else that we needed.

The condo is newly remodeled contempory and is stunning. Although,we spent most of our time on the very large wrap around lanai. We were so mesmerized by the view of the ocean and whales, that we rarely left the lanai.

We highly recommend the Whaler Maui Condo #802, and Janell.

  • This TripAdvisor Member:
    • Liked — Loved the gorgeous condo lanai, view and close proximity to shopping restaurants.
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KayeFP's Summary
Date of Stay: March 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: March 31, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $337 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Whaler on Kaanapali Beach

( 12-16 of 186 )
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The Whaler on Kaanapali Beach Address

2481 Kaanapali Pkwy, Lahaina, Maui, HI 96761