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Review of Napili Kai Beach Resort

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Napili Kai Beach Resort
3.5 of 5 Resort   |   5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761   |  
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Ranked #3 of 31 Hotels in Lahaina
Certificate of Excellence
san francisco
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 9, 2009

second time staying at Napili Kai. 5th trip to Maui. returning in late september. the hotel is old school and is very well kept up. not sure what kind of place the people that post alot of negatives about here have stayed at. we have stayed all over south east asia and europe and africa in 4-5 star hotels and the Napili is great in it's own special way. that's why we love to stay there.because it isnt like those other places. the location is the high light. if you want lots of late night action this is not the place. we stay in the beach front studios when we go. so we just walk out the door and you are on the beach. the rooms are a little dated but always very clean. the complaints about ants or bugs may be valid (we had some ants on the patio and they came and sprayed immediately upon request) but come on people you are in the tropics. we have both traveled around the world extensively and loved the fact that this is not the 4 seasons or a high rise complex that you have to deal with elevators and long treks to the beach from your room. the restaurant food is good however we don't eat there much. we snorkel, hike and explore when we go. right next door is the Ritz . if you head up to the driving range area you hit the trail heads to hike on the closed golf course about the upper highway. great for exercise and the views/serenity and not many people around. you can also hike out o the old lava flows along the ocean. we live in San Francisco and dine out often. so we are used to a pretty big selection of high quality restaurants. San Sei (sushi and japanese) is up on the Ritz property. we eat there for dinner most of the time and the food is fabulous in our opinion. (go early and get the discount) also some of the best lunch and breakfast food and prices can be found next to San Sei at the Honolua Store. check it out. I gave up searching for great food at great prices after my first trip to Maui 20 years ago. so it can be pricey and it can be bad if you dont find a good place. we love the kicked back style at Napili and have never had any complaints. if you are in a hurry in Maui, better shift down out of 6th gear and just enjoy yourself. also if you use tripadvisor you can find incredible prices through different travel sites. the value was great compared to the rack rates. if you have questions concerns regarding air conditioning, or any other hotel ammenities email or call beore you go or book and they will take care of what you want/ need. if you need snorkel/dive gear/ beach umbrellas etc etc walk one block to Snorkle Bobs and get a good deal. we already booked for september and can't wait to get back.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
3 Thank tidma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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673 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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English first
Edmond, Oklahoma
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2009

My husband and I stayed here in April 09. Having never been to Maui....boy did we get lucky! We chose Napili Kai randomly off of hotels.com and it was the best choice we could have made. The staff are warm and friendly. They seem more like a family and in fact we learned that several generations of some familys work there. The grounds are beautiful and kept impeccably. There are 3 pools and a hot tub. The pools are quite small. The beachfront is sandy and great for sunbathing or for children to play. Its in a bay that is great for snorkeling. You can check out towels, coolers, and various other items for free. Juice and fruit are served in a beach cabana at 11am every day. There are various free activities every day. i.e lei making. I loved our room. There was no air cond. but we didn't mind. There were great big tropical ceiling fans that kept us perfectly cool. Our room was only considered ocean view but it was only about 30 ft from the beach. We could sit on the lanai and see Launi and Molokai. The on site restuarant, The Sea House, is fabuluos! They serve breakfast, lunch, and dinner. We ate at several different places on Maui but we ate the most at The Sea House because the food and staff are so great. Also it is RIGHT on the beach with the best view of the Maui sunset and we also spotted whales right from the deck. We are definitely going back next year and taking the kids with us.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
1 Thank OKRenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2009

This was our first trip to Hawaii. We were supposed to have a destination wedding in Mexico, but that was cancelled due to the swine flu situation. My fiance and I decided to go to Maui and tie the knot there. From the moment we stepped into Napili Kai, we knew we made the right decision to come to Maui. It was more gorgeous, tropical, and relaxing than I had anticipated. We had our wedding the 2nd day there. Everything went smoothly. There were so many places on napili bay to get wedding shots. It is usually busy around sunset, but for some reason we lucked out and there weren't very many people on the beach.

We had dinner under the stars (hosted by Seahouse Restaurant) and it was AMAZING. The BEST dinner I have ever had, excellent service, and we even got married at the site where the dinner was held. The wedding couldn't have been more perfect.

The complex is in a very good location. We enjoyed barbequing at night by the ocean and spending time in the Hankipanki Wirlpool. Napili Bay has excellent snorkelling. Some days the waves are really big, and some days it is calm. My husband bought a skimboard, as Napili Bay is on a slope. We also liked how you get beach chairs, towels, and a cooler. We signed out the cooler at the beginning of the trip and used it the whole time we were there. We also enjoyed the mini golf and mai tai party.

The room was very comfortable, amazing views of the ocean. My only complaint would be the birds chirping at 5:30 a.m. every morning, but I was already up at that time anyways.

There isn't much transportation from Napili to Lahaina. An hour bus ride or pretty expensive taxis, but we had such a good time driving in the rental car. We were able to explore and stop at the beaches along the highway.

All in all I would have to say this was our best trip ever! We already want to go back and we have only been home for 1 week. Hope this helps you in your decision!

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
2 Thank mauiisthebest1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Ma
1 review
2 of 5 stars Reviewed June 3, 2009

Very nice people and beach. Our room was not equipted with any a/c. It wasn't broken just not there. Too muggy. Glad we only stayed one night. Dogs on beach and just sand chairs that don't recline on the beach. The pool had lounge chairs. "Free" snorkel equiptment did not include fins or any sort of live preserver. Quite a hike to the parking lot as well. No elevators. Glad we were on the first floor with all that luggage.

  • Stayed May 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Thank drl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 29, 2009

Just got back from a 5 day stay at the Napili Kai and we had a great time. We have a 3 year old and really enjoyed the pools and the calm bay. Our unit was 50 steps from the beach and very well appointed. Overall, I would say this is a great place for families. The free snorkel gear, rafts& boogie boards were an added bonus. The grounds were imaculate and the putting course was great for Dad. Staff was excellent as well! Make sure you ask for a room with Air Conditioning if its going to be hot.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
1 Thank tatmanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City area
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 28, 2009

Lovely grounds, nice room. We had a hotel room, not condo, looks just like pictures except no kitchen. It had a frig and coffee maker and air conditioning and ocean view. It also had a couch and a table with 2 chairs. Right on great beaches (2 within easy walk) for great snorkeling and swimming, friendly helpful staff. The 3.5 star rating is probably pretty accurate. Not a 5 star but a very nice resort. Restaurant is pretty good and right on the water. Breakfast and lunch are quite reasonable---around $10-$15 per person. Better snorkeling than at Molokini at the adjacent Kapalua beach-easy walk from room, just north of hotel. The Molokini snorkel trip on Four Winds II was fun and staff was great, but snorkeling at the hotel was just as good. Stayed in room 109 from 5/17-24/2009 in Building 4 (can't remember name) right above putting greens. Had ocean view and very close to beach. All the freebies were nice. They provided coolers with ice, beach chairs, beach towels, free parking. Can keep cooler all week to take in rental car or beach towels to other beaches. Very helpful friendly staff from the maids, grounds keepers, concierge and front desk. Stayed for our 25th anniversary and had fresh flowers and champagne in room upon arrival. If you go to restaurant for a sunset meal, don't forget with being right on the beach, it can be windy and cool, but lovely views. Take a wrap and eat fast so your food doesn't get cold! Pools are pretty small but beach is only a few steps away from main pool. Nice big hot tub where no kids are allowed. Parking spots are tight but managable. Many people of all ages there...from retirees to young couples with small children. Resort probably not for young singles wanting a party atmosphere. Drinks are quite high on the island...go to the grocery store and buy it. Paid $20 for a case of beer vs. $6 per bottle.

Best meal on the island was at Roy's in Kahana (in a strip mall right on the main road). No views but great food. Try the seared sea scallops with lobster and wild mushroom risotto and asparagus! FABULOUS! Also had the appetizer boat--yummy--and the dessert trio. So good we went back the next night. The staff even remembered us from the night before and gave us a free appetizer. Meals run approx. $100+ for 2 but worth it--main dishes ran approximately $30-$35! Don't eat at Mama's Ribs and Chicken in Napili---just awful. Was surprised that pineapple was cheaper at the airport to take home vs. farmers market. Paid $60 for 6 pineapples at farmers market and they were $23 for 3 at main airport in Maui.

Be sure to take the drive to the north tip of the island. Beautiful scenery different than the rest of the island (more cliffs and bluffs over the water). We drove up the west side of West Maui from Napili north to about mile marker 42...just beautiful.

Take rain gear for the road trip to Hana. Usually raining!

If you book your trip through Expedia or Sam's Club, for some reason Wednesdays seem to be the cheapest price. Got a great deal through Sam's Club travel.

Loved this trip and can't wait to return!

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
3 Thank MollyKansasCityarea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bc canada
Level Contributor
213 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed May 23, 2009

A lot of reviews have identified the key features of Napili Kai- homey, gorgeous location, not-so-great restaurant, bugs, nice grounds, some dated rooms, no A/C in some units. The spa isn't a spa, the tennis court long gone, and it's either family time or geriatric, depending on when you visit.

What people seem to miss, is the genuine, authentic ohana ambience. It has a real charm, unfound in most other places in Hawaii. The staff are loyal and long serving. There is no corporate ownership- just a bunch of shareholders who are basically trying to have a familiar comfy place to go every winter.

They pour pretty much all the money earned into property maintenance and redecorating. No fancy dividends for the owners, for sure!

It was built in 1960, wood frame, so that helps explain some of the deficiencies. Compare to Kapalua Bay Hotel, built ca 1982?, already torn down.

Also- like the Sheraton at Black Rock, Kaanapali, being first on the block gets you pride of place. The prevailing winds are north east, so the whole property is beautifully protected by the point of land separating it from Kapalua.

I recommend the Lani rooms, or Keaka for bigger units. Puna has a rocky foreshore, and is genuinely dated- though they are embarking on an upgrade to that wing now (2009).

You can stay at any of the other condos on Napili Beach for a lot less than NKBR. But you are getting a quasi beach resort, not just a condo- with towel service, mini-golf, mai t'ai parties, daily maid service, restaurant and bar. So- nothing like the fancy 5 star hotels, and better than most condos.

You either love it or not!

  • Stayed March 2006, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
3 Thank mistermaui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Napili Kai Beach Resort

Address: 5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Business Center with Internet Access Children Activities (Kid / Family Friendly) Spa Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Lahaina
#2 Romantic Hotel in Lahaina
#3 Spa Hotel in Lahaina
#4 Family Hotel in Lahaina
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Napili Kai Beach Resort 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Plantation-style Resort on secluded beach; 3 miles from Kapalua-West Maui Arpt; 9 mi from Lahaina & 36 mi from Kahului Airport. ... more   less 
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Also Known As:
Napili Kai Beach Hotel Lahaina
Napili Kai Beach Lahaina
Napili Kai Beach Resort Maui/Lahaina

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