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“Exceeded expectations all around” 5 of 5 stars
Review of Napili Kai Beach Resort

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Napili Kai Beach Resort
3.5 of 5 Resort   |   5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761   |  
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Hotel website
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Hotel amenities
Ranked #7 of 30 Hotels in Lahaina
Vancouver
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Exceeded expectations all around”
5 of 5 stars Reviewed May 4, 2009

The place was exactly as advertised - very quiet, great beach, friendly/helpful staff, incredible sea views, world class garden, super clean, etc. Puna Point & Puna II rooms still to be updated but still as good as most 4 star hotels. Other updated rooms are excellent. Overall you couldn't ask for a better spot to relax and enjoy beach life.

  • Stayed April 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Austin, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 8, 2009

A friend recomded this resort for our honeymoon. But since there is no a/c you must have all windows & doors open for air flow. Which does not allow any privacy. You can hear everyone walking & talking. And starting at 6:00a.m-9:00a.m. EVERY morning the maids & grounds keepers start pushing thier carts on the rocky side walks, which is impossiable to sleep late though. Not to mention having to listen to the conversations between them too! All room doors slam loudly with windows open. They need to have some plastic bumpers added to make them quieter.
The bed was supposed to be a kingsize, but was 2-twin beds pushed together. That we kept falling thur the two of them. The ghosts ants only came out when we turned on the microwave. Kept everything in the ice box.
The hot tub was great! The views are great! Swimming & sun was great too!
Just get a room with a/c.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaska
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2009

For someone traveling in their early 20's was great! I woke up to a beautiful sunrise and fell asleep to a spectacular sunset. Rooms are big enough for 1-2 people. The beach is okay, I went there when it was windy, but I got a good tan! Food was delicious and cheap and the staff was very friendly.

  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twain Harte,Ca
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2009

We had traveled up from Kaanapalli on our last trip to Maui and wanted to get away from the high rises on this trip and boy did we make the right decision. In Napili, no building can be taller than the palm trees. We came to Napili Kai mostly because when we were here on the last trip and saw how well it blended into its surrounding enviroment and its proximity to great snorkeling beaches. We hoped it would live up to our expectations, well it not only lived up to our expectations by the accomodations, the friendly staff, other guests and the grounds, it surpassed it. We came to spend our 30th wedding anniversary in paradise and to relax and snorkel. We are fairly low keyed people and the Napili Kai was the perfect pick for us.
When we booked with Cheap Hawaii Tickets we were not sure what condo we would get but asked for a ocean front and second floor and would highly recommend that for anyone. We were lucky and got a preferred condo in the Puna II building (room 221).
The view when we walked in and opened the lanai doors just blew us away, ocean everywhere and could be seen from just about anywhere in the room. We spent many hours on the lanai watching whales, turtles and people, great fun. The Puna buildings are out on the rocky point and more quiet than the beach front units which worked out fine for us, no beach, but a short walk on the path gets you to the beach. I have read where some have complained about the accomodations being dated and the ghost ants. The Puna rooms are to be updated this summer but seemed fine for us (we live in house over 100ys. old). The ghost ants were not an issue because we kept everything in the fridge or oven, plus they don't eat much anyway.
The snorkeling in Napili Bay is very good and we saw turtles many times and Kapalua Bay is just a short across the parking lot and the snorkeling is also great there.
Check out Honolua Store in Kapalua and Maui Tacos in Napili for good inexpensive eating options. We had a great time and hope to return to Napili Kai Beach Resort as soon as we can afford it.

  • Stayed February 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2009

My second holiday to Napili Kai and can honestly say it just gets better and better. The gals/guys who work there couldn't give more, the accommodation wqas superb and the whole ambience is/was FANTASTIC. Many thanks to Maui and mainly to Napili Kai for making my 60th the bestest ever. xxx

  • Liked — everything
  • Disliked — nothing
  • Stayed December 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, N. Y.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 31, 2008

I love the Napili Kai. My family started going there over 30 years ago when my mother was a travel consultant with an agency that specialized in Hawaii. Since then, although everything around the hotel has changed dramatically (and horribly in many cases), the Napili Kai has remained virtually the same (not in a bad way). It isn't quite as family-run as it used to be, but when you arrive there is still a warm and friendly feeling--they offer you fruit juice (and they are also very happy to help you get your luggage to your room, in case you are worried about climbing the stairs).

What I love most about the Napili Kai is its location: it's one of the few places on Maui (or on many of the islands) where highrises, speedboats, etc., are not permitted. (In fact the hotel's original management was also responsible for pushing for the anti-development laws that have kept the bay frozen in time.) So, if you really want a real beach vacation--i.e., sunbathing, reading books, swimming, etc.--it is perfect. But if you want night life, sensation, and easy access to other activities, it may not be the best for you. Since all I want from a Hawaiian vacation is relaxation and a little daily exercise, it is just right for me. There are other hotels along the beach, but the Napili Kai was there first and has the best situation. The bay has gentle tides and is perfectly sized for swimming laps (I think that 4 times back and forth roughly equals a mile of open water). The water is almost always beautifully clear at this end and offers plenty of interesting fish and coral reef to examine.

The other reason I love the Napili Kai is that it has the feeling of an old beach club. Every time I go, I meet people who have been coming back there for years (just like my family). This year we went at Xmas, something we've always wanted to do, and the hotel was filled with big family groups and tons of kids. It was really fun to watch their antics every day. At other times, the hotel has seemed quieter and more romantic. Once we saw a couple getting married on the rocks, just a few yards from our room. Everyone on the beach broke into applause. I can't imagine this happening at a big high-rise hotel. I also think it would be a great place for a honeymoon.

Re: amenities: the restaurant has never been all that great--in the past you just had to give in and accept that it was going to be kind of hokey. But on this trip, it seemed greatly improved and we really enjoyed the two dinners and one lunch we had there (order the papaya with crab salad). There is now a Costco by the airport and a local farmer's market where you can get fruit and vegetables quite cheaply. Snorkel equipment and fresh towels are available at the snack bar and I got fins from Snorkel Bob's for $8 for the week. Units can be variable, but this time we had a great one, with newly renovated kitchen and bathrooms. Everything was spotless and well-stocked and the staff is very friendly. I can't wait to go back!

  • Liked — The location and the friendliness.
  • Disliked — Lousy WiFi connections! And TVs are housed in strange armoires which make them very hard to watch . . .
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, LA
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2008

Dreamy place for a perfect honeymoon. Stayed in a beachfront studio 1st floor. If you are looking for a place with the old Hawaii atmosphere and the true aloha spirit this is it. However, no a/c in the beachfront bldg. so you must be able to have doors open for air flow which does not allow for any privacy, next time I will pick a 2nd floor room. (It was afterall our honeymoon.) The place is quiet and relaxed so if you are looking to have your cell phones ringing or a party environment this is not your place. It is a comfortable relaxed casual atmosphere so if you like a 5 star stuffy environment then you should probably book the Grand or Fairmont. Wonderful beach and The Seahouse restaurant with it's perfect sunset views, good food and even better drinks on the property make for an easy dining choice. The only problem we had was leaving! Thanks for the perfect honeymoon Napili Kai!

  • Liked — Location, Location, Location
  • Disliked — Nothing
  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Napili Kai Beach Resort

Address: 5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Lahaina
#3 Top resorts Hotel in Lahaina
#5 Romantic Hotel in Lahaina
#7 On the Beach Hotel in Lahaina
#9 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Napili Kai Beach Resort 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Plantation-style Resort on secluded beach; 3 miles from Kapalua-West Maui Arpt; 9 mi from Lahaina & 36 mi from Kahului Airport. ... more   less 
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Also Known As:
Napili Kai Beach Hotel Lahaina
Napili Kai Beach Lahaina
Napili Kai Beach Resort Maui/Lahaina

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