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“Magical” 5 of 5 stars
Review of Napili Kai Beach Resort

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Napili Kai Beach Resort
3.5 of 5 Resort   |   5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761   |  
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Hotel amenities
Ranked #6 of 29 Hotels in Lahaina
uk
1 review
3 helpful votes 3 helpful votes
“Magical”
5 of 5 stars Reviewed January 13, 2009

My second holiday to Napili Kai and can honestly say it just gets better and better. The gals/guys who work there couldn't give more, the accommodation wqas superb and the whole ambience is/was FANTASTIC. Many thanks to Maui and mainly to Napili Kai for making my 60th the bestest ever. xxx

  • Liked — everything
  • Disliked — nothing
  • Stayed December 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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New York, N. Y.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 31, 2008

I love the Napili Kai. My family started going there over 30 years ago when my mother was a travel consultant with an agency that specialized in Hawaii. Since then, although everything around the hotel has changed dramatically (and horribly in many cases), the Napili Kai has remained virtually the same (not in a bad way). It isn't quite as family-run as it used to be, but when you arrive there is still a warm and friendly feeling--they offer you fruit juice (and they are also very happy to help you get your luggage to your room, in case you are worried about climbing the stairs).

What I love most about the Napili Kai is its location: it's one of the few places on Maui (or on many of the islands) where highrises, speedboats, etc., are not permitted. (In fact the hotel's original management was also responsible for pushing for the anti-development laws that have kept the bay frozen in time.) So, if you really want a real beach vacation--i.e., sunbathing, reading books, swimming, etc.--it is perfect. But if you want night life, sensation, and easy access to other activities, it may not be the best for you. Since all I want from a Hawaiian vacation is relaxation and a little daily exercise, it is just right for me. There are other hotels along the beach, but the Napili Kai was there first and has the best situation. The bay has gentle tides and is perfectly sized for swimming laps (I think that 4 times back and forth roughly equals a mile of open water). The water is almost always beautifully clear at this end and offers plenty of interesting fish and coral reef to examine.

The other reason I love the Napili Kai is that it has the feeling of an old beach club. Every time I go, I meet people who have been coming back there for years (just like my family). This year we went at Xmas, something we've always wanted to do, and the hotel was filled with big family groups and tons of kids. It was really fun to watch their antics every day. At other times, the hotel has seemed quieter and more romantic. Once we saw a couple getting married on the rocks, just a few yards from our room. Everyone on the beach broke into applause. I can't imagine this happening at a big high-rise hotel. I also think it would be a great place for a honeymoon.

Re: amenities: the restaurant has never been all that great--in the past you just had to give in and accept that it was going to be kind of hokey. But on this trip, it seemed greatly improved and we really enjoyed the two dinners and one lunch we had there (order the papaya with crab salad). There is now a Costco by the airport and a local farmer's market where you can get fruit and vegetables quite cheaply. Snorkel equipment and fresh towels are available at the snack bar and I got fins from Snorkel Bob's for $8 for the week. Units can be variable, but this time we had a great one, with newly renovated kitchen and bathrooms. Everything was spotless and well-stocked and the staff is very friendly. I can't wait to go back!

  • Liked — The location and the friendliness.
  • Disliked — Lousy WiFi connections! And TVs are housed in strange armoires which make them very hard to watch . . .
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, LA
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2008

Dreamy place for a perfect honeymoon. Stayed in a beachfront studio 1st floor. If you are looking for a place with the old Hawaii atmosphere and the true aloha spirit this is it. However, no a/c in the beachfront bldg. so you must be able to have doors open for air flow which does not allow for any privacy, next time I will pick a 2nd floor room. (It was afterall our honeymoon.) The place is quiet and relaxed so if you are looking to have your cell phones ringing or a party environment this is not your place. It is a comfortable relaxed casual atmosphere so if you like a 5 star stuffy environment then you should probably book the Grand or Fairmont. Wonderful beach and The Seahouse restaurant with it's perfect sunset views, good food and even better drinks on the property make for an easy dining choice. The only problem we had was leaving! Thanks for the perfect honeymoon Napili Kai!

  • Liked — Location, Location, Location
  • Disliked — Nothing
  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elk Rapids, Michigan
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed October 28, 2008

We stayed at the Napili Kai for a week (Oct 8 - 15) in a ground floor beachfront studio. The room was wonderful, bed comfy and the maid kept it very tidy. Yes there were a few ants but a quick spray by maintenance and we never saw them the rest of the week. The kitchen came in handy for the few meals we cooked while there and the grills on the grounds worked great.

We stayed in room 5. Upon checking in the lady in room 6 (Sandy) popped over and invited us to the building's nightly get together in the pavilion by the beach. We accepted and enjoyed everyone's company each evening as the sun set (I am attaching a picture of one of the best sunsets).

We attended the Wednesday night slack key concert and it was really great. Each day there is a different activity like lei making or putt putt golf (with 50 cent drinks!) or the managers Mai Tai night.

All in all this was a wonderful place to spend a week. The snorkeling in the bay was good, lots of fish and turtles and generally pretty calm.

This may not make a very good base if you plan on doing a lot of venturing out. It is an hour from the OGG airport but the drive is nice. We did go to the Iao needle, Makena beach and the road to Hana as far as the Maui Grown Market (between mile marker 14 and 15). I am attaching a couple of pictures of that. It is the last stop before the long drive to Hana that you can get a picnic lunch put together and they make great sandwiches. You can also get a dog to ride along with you if you miss yours back home!

We will stay at the Napili Kai on any future visits to Maui and highly recommend it to anyone going.

  • Liked — Very close to the beach
  • Disliked — Parking spots a bit small
  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 15, 2008

PRO:

- beautiful landscaping
- secluded area
- quiet, get away from the usually rowdy crowds at hotels
- think Cuba type resorts, but not all inclusive
- Napili Bay is good for snorkling, and generally nice
- not Grand Waliea style, so great for relaxing
- friendly staff, and warm surroundings (unlike larger multilevel hotels)
- kitchenette, fully stocked utensils, etc... More on that later
- putting greens
- gas grills, CLEAN!
- whirlpool open late



CONS:

- not Grand Waliea style, so don't expect spic-and-span cleanliness
- far away from Hana, though if you book Alec the Jungle Guy, it makes up

for it
- ghost ants. More on that later
- kitchenette, fully stocked utensils, etc... More on that later
- no AC in rooms... but it's usually good with the ceiling fans



NOTES:

So you see some double ups in the sections, I'll address those shortly. First again, this is a great place to relax. No need to rush for poolside chairs, etc like bigger places.

This really is a nice resort.

Ok. Ghost ants. I read about them in the last few reviews and it's true. I came prepared though. I bought a box (four-pack) of ant traps for $4 and brought them along. There is a Walmart in Maui so no biggie if forgotten.

The rooms was very nice. Oceanview, room #82.

The FIRST thing I did was scour for bedbugs... there were none. Great.

Next, I looked for the ghost ants. Having only seen pictures on the net, I had no idea they were so tiny! Anyway, they were on the round table where they put the nice fresh plant. They were on the kitchen counter, and the odd one on the fridge and coffee maker. This turned me off from prepping any food for using the grills outside. Too bad. I would have so used the grills...

There were NO ants on the vanity area where you would put your toothbrushes etc. That's great.

Ok. Here I have to say, my wife is not squeamish about the ants. I showed her and she just shrugged them off as nothing. She doesn't like spiders though. Anyway. Even for me, if they were normal sized ants, I would have immediately vacated the room. These are just little... ghosts.

First thing I did then is unpack the traps. Put one on the kitchenette area countertop. One on the round table, then I put a fresh FLOWER on top of it. This is key. The ants will go over the trap to the flower, and some will go in the trap. Works great. Next, move the plant they give you someplace else... like outside.

Finally, place traps from the space between the wall and the dresser leg, so if they go near the legs up the dresser, they make a stop at the "ant hotel".

First two days, they were busy. After that, There was only the odd few left.

Key thing. Keep all food in the fridge, or zipped up on the dresser. Do not leave anything on the floor you don't want to take home with you. Though I don't see it as a problem, I don't need tropical bugs hiding in the bags and such if I leave them on the floor. This is a key to going anyplace anyway, so this is no different.

Ok with that out of the way, we thoroughly enjoyed ourselves. As long as you are prepared, nothing is a big deal. If you come in to this fresh, then I can see you'd be surprised that this is no Ritz-Carlton :) Rustic, scenic, nice. Thing of a cottage.

The bay is beautiful. They really keep the grounds clean and upkept. Family loved it that I can wave to them as they watch on the webcam from the Napili Kai website. By the way, the webcam quality is terrible, don't let that dissuade you.

Expedia Local Expert on-site. Used them a few times.

The resident cat(s) are pretty nice to play with too.

  • Liked — RIGHT beside the bay! No need to walk to any other beach (though you'll do that anyway)
  • Disliked — Ghost ants.
  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Beach, CA
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 24, 2008

We ended our Hawaiian vacation on Maui and chose the Napili Kai Resort on a friend's recommendation.

The Good: The location is amazing. Napili Bay is paradise and the low rise buildings were a welcome relief after Waikiki and driving past Kaanapali. The grounds are also great and the hotel is generally very quiet. Our room was out in what they call Puna so it was even quieter.

The restaurant was also really good although the service was a little "relaxed" at times, but my impatience could be my California sense of rush about everything.

The Bad: There isn't much bad, but parts of the resort looked a little tired and in need of a face lift.

Overall we were really pleased and plan to come back with the kids next summer.

  • Liked — Setting on Napili Bay
  • Disliked — Older decor
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 14, 2008

I have been to Maui several times and have stayed next door to the Napii Kai and always wanted to try this hotel. I will list the pros and cons. We stayed 6 nights the beginning of August.

Pros
1. The beach is beautiful and great for kids.
2. Kapula bay next door is also a great beach. Great for snorkeling.
3. When staying here the best rooms to book are the beachfront rooms for access directly to the beach on the bottom floor
4. Laundry facilities in each resort building unit. There is no wait (free soap but need quarters). You can easily wash clothes at night.
5. Mai Tai party (great mai tai's and even soda for kids and wine for those who do not want mai tai's. Great way to meet guest
6. Minature golf
7. Grills. They are placed around the resort and never a wait. There is one next to where the mai tai party is and is just beautiful at night to have dinner sitting outside above the bay.
If renting a hotel room bring utensils for the grill.
8. The Sea House Restaurant - we enjoyed this restaurant for breakfast and dinner one night. The view is beautiful. I wish there were more choices when arriving late for something light since the snack bar is limited. We arrived around 3:30 and after unpacking went to get something to eat. We did not want a full dinner but there were not many choices except for salad.
9. Coolers are free to use at the snack stand along with snorkel masks (but should be told since I didn't know until I saw them)
10. Small store around the corner if no car
11. The refrigerator is a good size
12. The size of the bathroom is large is great for a family.
13. Very safe environment for children
14. Large closet space
15. Kids Hawaiian show
16. Internet access at the front desk lobby (I forget the cost. I think $2.00 for 5 minutes)

Cons
1. The free coffee in the rooms and in the lobby is terrible.
2. For some reasons this area of Maui gets a lot of bugs. Swarms of bugs in the air during certain times was a bit annoying. I got a spider bite the first day and my leg swelled up.
3. The kids program is not run that well. We stayed here first on our trip and then moved to Kaanapali to be able to utilize the program but we could not get in 2 of days there because they only accept 8 children. When my son did get in, it was for pool games. The pool games were throw a ball in the pool and let the few kids in there use it. The counselor did not get the kids involved to play with each other. Very weak kids program.
4. Not clear on where they are hosting daily activities. I asked at the snack stand but they didn't seem to know. Unless you read the book in your room you will not find the lei making activity, etc. They should post these activities around the resort.
5. The main pool is too cold. We found one pool that was okay up by the Mai Tai function area.
6. If your room is on the second floor you have to carry your luggage up the stairs
7. Snorkel equipment masks are free but there are no fins. There should also be umbrellas for rent. Maybe they could recommend going to snorkel bob's around the corner and renting the package of two chairs/umbrella and cooler for $30.00
8. The gym is okay but a little small and hot
9. While there are candles in the bathroom for the balcony, there are no lights so you tend to not use the balcony at night.

I would definitely recommend booking the ocean beach rooms. I think this may have added more enjoyment to the vacation. You can actually sit out on your balcony at night. We stayed in the garden unit hotel room. I think one of the main reasons to stay here would be the beach or snorkeling at Kapula Bay. We had a car but I found myself getting a little bored by the fourth day. Especially when there was a tropical storm with blowing winds and we could not sit out one day on the beach. We enjoyed our stay but I think some improvements for the price could be made.
Possibly some children's games would be a nice addition. Also coffee and danish in the early morning before 7:00 from the Sea Horse for the early risers.

  • Liked — The beach
  • Disliked — The bugs
  • Stayed August 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Napili Kai Beach Resort

Address: 5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Lahaina
#3 Top resorts Hotel in Lahaina
#4 Romantic Hotel in Lahaina
#6 Family Hotel in Lahaina
#6 On the Beach Hotel in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Napili Kai Beach Resort 3.5*
Official Description (provided by the hotel):
Plantation-style Resort on secluded beach; 3 miles from Kapalua-West Maui Arpt; 9 mi from Lahaina & 36 mi from Kahului Airport. ... more   less 
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Also Known As:
Napili Kai Beach Hotel Lahaina
Napili Kai Beach Lahaina
Napili Kai Beach Resort Maui/Lahaina

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