I have to say, I am not a resort kind of person, and seaside resorts usually provide for me no more than a couple of days' rest between more active parts of my holidays. Yet, I found this particular resort absolutely fascinating. It has little in common with the traditional, large concrete resorts like the Marriott's or Hilton's. It consists of several beautiful 2-story buildings built in a sort of Polynesian style which integrates perfectly into the landscape of this beautiful crescent-shaped cove – it had exactly the kind of charm I was expecting from Hawaii! It’s also not one of those isolated resorts where you become the captive clientele of a few local shops and restaurants; while the Sea House restaurant is readily available on site (see my separate review) there are other restaurant opportunities nearby as well as a few little shops, directly reachable by foot (the view from our room was so wonderful that we actually decided to buy food and have some of our dinners on the terrace). There are also several places available to prepare one’s own BBQ - right next to the Ocean. And there is a wonderful Oceanside path which goes all the way to the Fleming beach park – the walk is highly recommended (it’s 2.5 miles or so in length, one way).
Our studio on the corner of the main building was large and truly beautiful, with a nice kitchen and a big lanai (Hawaiian word for a porch) offering stunning views of the beach, the Ocean and the nearby islands of Lanai and Molokai - it looked like a perfect postcard of Hawaii. It seems our studio had been recently renovated, anyway everything was super clean and in perfect condition. The room didn’t have air conditioning but this wasn’t really a problem as the sea breeze cooled the room at night. The manicured, lush gardens around the hotel were a treat. Wifi worked very well and parking space was provided – both at no additional cost. The general ambiance of the resort was fantastic, luxurious but unpretentious at the same time.
The personnel was generally very nice and friendly, with ONE notable exception, the lady in charge of distributing the beach towels who really had an attitude when we asked her for information about the renting of paddle boards, which were advertised at her stand, and she told us very abruptly that she had nothing to do with this and "YOU guys call this number"! Hadn’t it been for this one person, this place would have been a perfect paradise.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.