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“Great location on the beach” 5 of 5 stars
Review of Napili Kai Beach Resort

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Napili Kai Beach Resort
3.5 of 5 Resort   |   5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761   |  
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Hotel amenities
Ranked #8 of 30 Hotels in Lahaina
Rancho Cucamonga, California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Great location on the beach”
5 of 5 stars Reviewed July 8, 2011

Our family of 3 stayed at Napili Kai for 11 days in late June, early July 2011. We have stayed there before and have enjoyed every stay. Our studio faced the great beach at Npili Bay so we could walk out to enjoy the beach or the fabulous sunsets. The Seahouse restaurant is on the beach too and serves B, L and D. We enjoyed one dinner and 2 dinners of pupus (appetizers) on the deck. The staff at NPK is great. The offer daily programs at the beach cabana with coffee and pineapple juice. Everyone goes out of their way to help. The location can't be beat anywhere on Maui. The kitchenware could use some improvement but everything else was great.

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  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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567 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
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English first
Surprise, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2011

Napili Kai staff, especially Yvette and Hazel made our family feel very welcome, almost as if we were family. We had two separate rooms. We had a room in the Honolua wing and also on Keaka I. The Honolua was a beachfront studio and we couldn’t have asked for a better room with a view. We had a balcony, and in my opinion, was best so we didn’t have to hear or deal with people walking around, etc. There were 2 chairs for sitting and reading as well as a table with 3 chairs for dining. The lanai had a lounger, 2 chairs and 2 side tables. The room had a kitchen with a full refrigerator and a stove with two burners and the room also came equipped with dishes, silverware, pots and pans, and cooking utensils. It also had a coffee maker and a toaster. We booked this room because we didn’t want to eat out every meal, and it was great for keeping milk, drinks, and some breakfast items and toast. The only thing that we wished the housekeeping staff did was to clean any dishes found in the sink or if it's been washed, to put it away so it would be neat when we got back to our room. We had this service at our last resort and just assumed we'd get it here. The pillows were really soft, but flattened out quickly. But, no problem there, I just asked for more pillows and it was sent within a few minutes. Because of the long flight, we got in late so by the time we got settled and unpacked and ready to hit the beach, the pool cabana was closed. We didn’t want to use our room towels, so once again, no problems there- I just called and the beach towels were sent within a few minutes. My husband and I enjoyed our Honolua room and our friend stayed with our two kids, 4 and 2 years old in the Keaka I building. They had a ground floor room and it overlooked the putting green, pool, and the beach. It was labeled as an Ocean View room and it was that and more. Their lanai was a lot more spacious than ours. The staff was very good at making sure that the crib was ready, made up, and had plenty of sheets and blankets available. This room had a mini fridge, coffee maker, and the bathroom had a separate toilet, shower, and tub area. The tub had Jacuzzi jets! The room was even larger than ours. The tv was a new flat screen model too. The one in our Honolua room, which we found hidden in an armoire was older, but that’s ok, we weren’t there to watch tv. We initially thought we didn’t have one. Same issue with the pillows, but no worries. The kids enjoyed the sofa that was in the room. The lanai had 3 full loungers and a table. It was quite spacious.
The grounds were upkept and beautiful. The kids went on walks very early in the morning to look at the fish in their little pond with a waterfall. Also they had to hurry to pick any flowers because the workers were very diligent in keeping the grounds clean. It became a game to find flowers on the ground.
The fitness center was open 24 hours. It was small, with 2 treadmills, 2 steppers, and an exercise bike as well as a nautilus weight machine and a stand of free weights. There was enough room on the floor to pull out mats and stretch out as well. The air conditioning was on and was cold. Towels were also provided and there was a water fountain as well. The steppers, treadmills, and bike had a tv attachment, but I didn’t use it because I just looked out the window and looked at trees, flowers, and the ocean.
The Sea House restaurant provided good food, even if the service was a bit slow at times. It wasn’t too much of a problem, because it was beachside and the view and the breeze made up for it. Everyone was nice and friendly. We ate a breakfast, a couple of lunches- quick sandwiches, and a dinner there. I have to say the Philly from Napili was one of the best I’ve tasted, it was full of lean meat and also came with an au jus. They made their own home fries, which looked like ridged potato chips, but they were better than any store bought chip. A dinner favorite was the crab stuffed prawns (jumbo) and went great with an appetizer called Maui Beach Balls. We ordered two servings.
The beach. Lovely to hear the waves as we slept at night. During the day it was nice and not too crowded. Plenty of room to run around, walk, and play with the family. The waves were gentle most of the time. This was a good beach to bring our children to. The water was nice and clear and snorkels were available for free at the Make halo (I’m sure I spelled that wrong) which provided snacks, putters and balls for the putting green, and towels. Every morning about 10 there would be free tea, coffee, juice, pineapples at a cabana located on the beach. The Napili bay is small, and enclosed and provided wonderful swimming opportunities. A bit further out, there were a lot of colorful fish and turtles around. Other amenities I saw were the spa, but I didn’t use it, and the boutique located next to it. I went in, and it was small, but had a good selection of shirts, dresses, cover-ups, shorts, Hawaiian shirts, sandals, jewelry, and a few drugstore items such as pain relievers and sunscreen. There were items for children as well as men, but mostly for women. The prices weren’t bad comparatively to nearby resorts and stores.
The best was the helpful, warm feeling we got from the staff, again Hazel and Yvette, who provided advice from shopping for clothes, groceries, souvenirs, dining, to Bill at the Expedia desk who arranged a wonderful Atlantis submarine tour. Their warmth, friendliness, and helpfulness made our vacation what we envisioned it to be. The resort also helped us out because we had 2 young children who needed naps before we left for our 9:30 PM flight. We were so sad to say goodbye, feeling as if we made good friends. We cannot wait to go back. In fact, last year we were staying somewhere else, was visiting and within 5 minutes of being at Napili Kai wanted to move there. We actually made the decision to come back and to stay at Napili Kai to make sure we weren’t dreaming about how nice it was. Well, we weren’t. It was a nice, relaxing, and wonderful as we dreamed it could be and more. Napili Kai has earned repeat business and loyalty from our family. We will definitely be back next summer.

Room Tip: We got two rooms, Honolua and Keaka I.
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunnyvale, California
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 16, 2011

Only 2 stories...rooms face the ocean. .beautifully landscaped Good snorkeling, beautiful beach, five star restaurant overlooking beach..outside/inside dining; small gift shop w/clothes, jewelry,misc.; 5 swimming pools, putting green; spa; hula show weekly; slack key guitar show weekly. Beautiful grounds...easy walking to Kapalua, Ritz Carlton, along beach, or sidewalk... Good service.. Long time employees... Home away from home feeling.
Concierge to help you with trips around the island or to other islands.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern california-east bay
Top Contributor
92 reviews 92 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 15, 2011

I started going to Napili Kai back around 1991 when it was called the "Beach Club" then they renamed it the "Beach Resort" to keep up with the competition i guess -- it really isn't the resort that I am used to... it is a very low profile "hotel"-- in fact the buildings are no more than two stories on this part of the island due to ordinances but this is fine as it keeps with the atmosphere. The rooms are basic-- in fact they do no have air conditioning since none is needed-- only ceiling fans, The bathrooms are very small. There is a basic kitchenette so you can prepare your own meals -- we try to do most simple dinners here and of course most breakfast and lunch meals. There is a small restaurant -- seating maybe 30-40 on site and the beakfast menu is quite nice. The macadamia pancakes and syrup is incredibly good. There is a small shopping area within a mile and you aree about a 20 minute drive from Lahina. Amenities: there is a separate hot tub away from the pool and there is a nice pool on site but of course you are there for the ocean. We try to get into the building that fronts the water so we can hear the water at night-- the sunsets here are quite awesome. We paid to have a painting done of the bay-- a local artist (Robert Hearn) did a very nice job for a reasonalbe price. They have a shuffleboard court and a very nice putting green/minature golf course where you can even compete once a week in a little tournament. This place has been around since the early 1960's and they have a nice little booklet that goes into the history and development of the property. You can acutally buy shares and be a part owner (not sure why you would want to as it is very expensive and there are really few perks and is not cost effective) This facility is on the north side of the island which is cooler than the Kehei area. We have been here about 4 times I guess-- you won't find this facility on RCI -- they don't need to worry about filling the rooms. The rooms are average but the rest of the facility makes up for the "specal feeling" and qualifies the property as a Very Good rating

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Oregon
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 13, 2011

We stayed here twice in the 1990's but have strayed to other properties over the last 10 years or so. On our most recent trip to Maui we booked a room at a Kaanapali hotel and were very disappointed with the service and the way we were handled at check in.

On our first evening we stopped by NKBR after dinner next door at Merriman's (delicious food and a fabulous view by the way) to see what their availability and rates were. We were warmly greeted and Michelle at the front desk couldn't have been more pleasant and accommodating. She let us check out two rooms and we were hooked. THIS was the Hawaiian experience we were looking for that was so lacking at the other place. Of course you get what you pay for and the rates were a bit high. Michelle worked some magic though and after speaking with someone in the office behind the front desk she was able to offer us a wonderful discount. Needless to say, we moved from the KB hotel that night!

Our five days here were most relaxing. We did practically nothing but read, swim, sun and eat! Napili Bay is one of the most serene places to swim on Maui. The NKBR staff can't be beat; everyone is welcoming and friendly.

This is not a place to stay if you're looking to be in the middle of the action. This is a place to kick back, disconnect from the real world (hardly saw anyone on their phones and only 2 people with laptops the whole time) and slow down. We're so happy that our misfortune at our original hotel brought us back to Napili Kai. We can't wait to return!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 13, 2011

BEST location, Beautiful grounds, Friendly, Non " typical square" hotel! Some units are refurbished, some are not. Chose carefully if that is important to you. You will love it!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLO
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 8, 2011

This is by far our favorite property on Maui. If you want to just relax and take it easy and don't want to be bothered by the obnoxious Lahaina crowd then this is the place to go. No whistles and bells, just pure bliss and scenic beauty. The staff is fantastic and the service is great but low key.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Napili Kai Beach Resort

Address: 5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Lahaina
#4 Top resorts Hotel in Lahaina
#5 Romantic Hotel in Lahaina
#7 On the Beach Hotel in Lahaina
#9 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Napili Kai Beach Resort 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Plantation-style Resort on secluded beach; 3 miles from Kapalua-West Maui Arpt; 9 mi from Lahaina & 36 mi from Kahului Airport. ... more   less 
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Also Known As:
Napili Kai Beach Hotel Lahaina
Napili Kai Beach Lahaina
Napili Kai Beach Resort Maui/Lahaina

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