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“Great Find” 5 of 5 stars
Review of BEST WESTERN Pioneer Inn

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BEST WESTERN Pioneer Inn
658 Wharf Street, Lahaina, Maui, HI 96761   |  
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Ranked #11 of 30 Hotels in Lahaina
Escondido, United States
1 review
“Great Find”
5 of 5 stars Reviewed July 1, 2014

Follow the lead of prior guest from TripAdvisor and they were right on, great find, great value If you are looking for a place where the pool boy and servers are there this is not the venue for you. If you are looking for a great experience, this is the place.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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471 reviews from our community

Traveler rating
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    44
    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Chester, United Kingdom
Top Contributor
95 reviews 95 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed June 25, 2014

The Pioneer Inn I like, a lot. Generally I am not a fan of Best Westerns (see my review of Durango BW), but the pioneer Inn is excellent. The owners have managed to maintain the historical feel of the building, in the best location in Lahaina with modern room interiors. Almost on the harbour front. See pictures. The staff on reception (Cathy +) were tremendous, the room was spotless, with a glorious old balcony are overlooking Banyan Square. Contrary to other reviews, I found the air conditioning quiet, the fan was almost whisper-like overnight, and this is an old hotel. Small, but decent pool, open early in the morning. Small con, no elevator to the 2nd level (which has the best views) so if you find lifting luggage a difficulty this would be a problem. Breakfast in the attached bar was excellent.

Room Tip: Try to get a 2nd level room overlooking Banyan Square, these are apparently newer (70's) rooms...
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 24, 2014

Poor, old hotel not to the Best Western standards. Room had a terrible smell of an old furniture. In-window air condition unit was very loud. The banyan tree park in front of the hotel is full of homeless people. This hotel needs an upgrade.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hulagirl1, Owner at BEST WESTERN Pioneer Inn, responded to this review, June 26, 2014
I apologize that you didn't enjoy your stay at our hotel and realize that the historic nature might not appeal to everyone. We do maintain Best Western standards and are in the process of replacing carpeting and air conditioners in all the guest rooms and I hope this didn't cause a disturbance during your stay.
Mahalo for taking the time to respond.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 23, 2014 via mobile

Hotel itself is dated. However, great central location, right on the edge where main shopping stroll is, close to many restaurants. Good place if you are looking for convenience rather tan luxury.

We enjoyed many sunsets in the little park right in front of the hotel.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 23, 2014

If you want to stay in downtown Lahaina, this is the place for you. It is right on the main street, walking distance to all the shopping and restaurants you want. We opted to stay here as it was across the street from the Molokai/Lanai Ferry doc, which leaves very early. Parking is free, so if you are renting a car, it's not a problem (which I would recommend because you don't need much time in Lahaina).

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

The location was perfect. our room #17 was closest to the ocean on second floor. Across street from Banyan Tree Park and Ocean, great viewing. Restaurant was great, we ate breakfast there 3 days in a row. Parking was about 1/2 block away, not an issue. Great place, will come back.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
68 reviews 68 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed June 20, 2014

Visited the Pioneer Inn again after over 40 years and was not disappointed. It's not a fancy, posh high-rise. Instead, it's a solid, clean, character-filled old inn in the heart of Lahaina. If you want to experience old Maui as it was in the 60s, give this old girl a try. You won't be sorry.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pioneer Inn

Address: 658 Wharf Street, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#2 Business Hotel in Lahaina
#2 Best Value Hotel in Lahaina
#9 Romantic Hotel in Lahaina
#21 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$
Number of rooms: 34
Official Description (provided by the hotel):
When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully preserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind. ... more   less 
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Also Known As:
Best Western Pioneer Hotel Lahaina
Best Western Lahaina
Lahaina Best Western
BEST WESTERN Pioneer Inn Maui/Lahaina

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