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“For a slice of life of Lahaina, this IS the place!” 4 of 5 stars
Review of BEST WESTERN Pioneer Inn

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BEST WESTERN Pioneer Inn
658 Wharf Street, Lahaina, Maui, HI 96761   |  
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Ranked #11 of 30 Hotels in Lahaina
Maui
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“For a slice of life of Lahaina, this IS the place!”
4 of 5 stars Reviewed November 6, 2013

The rooms were clean and the bathrooms, shiny white and immaculate! The staff was super friendly too. Now, plop yourself out on your 2nd floor lanai with a cold drink in your hand and watch Lahaina pass by (and no one ever hardly looks up!) We did just that all afternoon, headed to the bar for happy hour (ask if they can move the parrot to another room or at least cover him up), ignored the canned music and watched the most beautiful sunset. We had breakfast the next morning- okay but nothing to write home about and again there is that darn bad music, a tad too loud along with the parrot (again). BUT! inside the rooms, with the a/c going, you don't hear the street or the harbor OR the parrot. Stroll down Front street, have some dinner and find a bar to belly up to and in no time, you'll be feeling right at home in the thick of Lahaina. Oh, and there IS a pool but we never saw anyone in it. The lanai is the real draw here- and as they are all connected, you may just meet another fun group on vacation. Good fun and an even better stay!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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470 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Coupeville, Washington
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2013

I have stayed at the Best Western Pioneer Inn twice now and will deffinately stay again. Location is great, right at the harborside in the center of old town Lahaina. Shops, resturants, bars & water tours all in close walking distance. Hotel is clean & comfortable with large patio's on the outward facing rooms. Air Con is a bit noisey but turn it off at night and all is good.

Room Tip: Choose an outward facing room with lanai. There is one room on the cornor that is much larger for f...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 21, 2013

Great atmosphere. Historic hotel overlooking the harbor, quiet, but in the center of everything. Hotel is upgraded with all the modern amenities but still retains the original charm. Great value for the price, food is excellent, staff is very friendly and helpful. Fishing and tour boats are conveniently located in front of the hotel at the harbor. The restaurant overlooks the harbor and neighboring islands.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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New York
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 19, 2013

I intended to take the ferries in Sep 2013 to Molokai and Lanai for day trips and this hotel is just outside the pier where you would catch the ferries. The front desk was friendly and the room is old but clean. There is a huge lanai that comes with the room and it faces the Banyan Tree Park. There is no parking near the hotel itself but you will receive a parking permit at a location about one block from the hotel. The pier is just outside the front door of the hotel. The ferry to Molokai is on the right and the ferry to Lanai is on the the left. Excellent restaurants are all around the hotel.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NY
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 14, 2013

This Inn, operated by Best Western is a refreshing change to the plentiful resort accommodations found around Maui.
The inn is located in the center of the Front Street area, surrounded on four sides by the Lahaina Courthouse/Banyan Tree, the Harbor dock, the library and Baldwin House.
It is a Historic Property listed on the National Register. The Inn has about 50 rooms in total with one on site restaurant. The other restaurant location was shuttered during our stay. Maybe it is only used for parties or catered functions. For an older building it has been maintained very well.

We booked a double room which was small with 2 twin beds not the usual queen size beds one expects of hotel rooms. If you need the queen size bed be sure to inquire or state your preference. It didn’t matter to us. Beds were confortable.
Front desk staff was friendly and accommodating. You can sign out pool towels at the front desk.
The room was clean, with usual room amenities or wardrobe, refrigerator, TV. The AC unit was above the window with a remote and the room had a ceiling fan. The ceiling fan makes the AC more efficient. The deck/balcony/lani was large with table and chair. Our room was #32 on the inside overlooking pool and next to a stairway. There are no elevators located in the Inn and all rooms are on the 2nd floor. First floor is all retail/restaurant space along the exterior. With the stairway and the retail below we never noticed any excessive noise during our 4 day stay, not even from the room next door. The pool while small does give a place to catch some sun and relax after visiting the sights, shopping or daily activities. No fitness center.

The true front of the Inn overlooks the harbor. In the morning you can watch the ferries come in and departing. There are also several excursion vessels that leave from this location. When tide is out the lighthouse seawall area has a sandy area below from which some younger folks snorkel/boogie board from. If the cruise ship is in port this is where it embarks from. So the area in front of the Inn can get busy during the day.
The back side of the Inn overlooks Front St, and one side is along the Lahaina Courthouse square with the Banyan Tree. The other side of the inn more of like the Courtyard is along the Public library and park. The Inn is about a block in size.

If driving up to the Inn you must turn down off Front Street to get to the lobby/check in. You cannot directly access the lobby of the Inn from Front Street side. There is dedicated 15 min parking out front for loading. The Inn will give you a pass to display in window so you can park for free in the public pay lot behind Baldwin House across the (Front) street.

The Courthouse deserves a visit as it serves as the Visitor Information center and houses a really nice gallery of works by local artist. Depending on the time of year and day of week you may come upon a festival or art fair held under the Banyan Tree. We were there in Mid September and there wasn’t too much of a crowd for the Maui Friday Town Party.
Baldwin House offers tours and it is a 2 for one admission with the Wo Hing Museum located down the road. The Baldwin house has candlelight tours on Friday evenings.

Front Street is the commercial hub of the town, it caters to the Cruise ship trade but there are some unique and interesting shops to be found among the chains and major brands. Going all the way up Front Street and one block in you will find several shopping centers, supermarket and banks (Starbucks). It is a nice walk, so leave the car parked.
We did not eat in the restaurant attached to the Inn but found a great local breakfast spot on the other side of the library. We tried some of the Front Street restaurants for meals and Went to the Old Lahaina Luau which we thoroughly enjoyed.

All in all, this Historic Inn in this great little Hawaiian town is a welcome diversion to the resort style accommodations and is budget friendly. I would gladly stay here again on my next visit to Maui.


Use the Gypsy Guide App for navigating around Maui, give good tips and information on sights to visit as well as history.
Recommend the Trilogy Snorkel Molokini Excursion which leaves from the Maui Ocean Center Marina.
If you did the Road to Hana you will want to do the drive around the northern part of the island. Takes about 2 hours and the views are worth it, esp for some of Julia Banana Bread.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
5 of 5 stars Reviewed October 13, 2013

This is an older character building that has been nicely maintained and conveniently located on Front St in Lahaina. Staff were very friendly and maintenance replaced the missing air conditioner remote control within 10 minutes of asking. My room was facing Front Street where all the bars and restaurants are and everything quietened down around 10 pm. Parking was free about a block away but they let you park the car in front of reception to get your bags to your room. Note - no elevator but the rooms are all on the 2nd floor. Room rate included free wifi and a discount at the restaurant but I never went. For the location and price paid, this is a very good hotel for a cheap Maui getaway.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent, Washington
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2013

Older hotel so not sure of what we were getting into ...what a lovely surprise every step of the way. Excellent help in making the reservation; excellent greeting and loved the room. Service great ...breakfast and dinner were perfect.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pioneer Inn

Address: 658 Wharf Street, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#2 Best Value Hotel in Lahaina
#2 Business Hotel in Lahaina
#9 Romantic Hotel in Lahaina
#21 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$
Number of rooms: 34
Official Description (provided by the hotel):
When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully preserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind. ... more   less 
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Also Known As:
Best Western Pioneer Hotel Lahaina
Best Western Lahaina
Lahaina Best Western
BEST WESTERN Pioneer Inn Maui/Lahaina

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