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“Great place. To stay!” 5 of 5 stars
Review of BEST WESTERN Pioneer Inn

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BEST WESTERN Pioneer Inn
3.0 of 5 Hotel   |   658 Wharf Street, Lahaina, Maui, HI 96761   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #12 of 30 Hotels in Lahaina
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548 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Vancouver, British Columbia, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 15, 2013

Pros – price, nice location for exploring Lahaina town, free wifi, free parking, comfy bed
Cons – no fitness centre, no room service, old hotel, musty smell, not on a beach, lax housekeeping
We had one of the larger rooms with a King bed and a pull down queen bed for our son. The room was large enough and had a nice courtyard view and a peekaboo view of the ocean. We stayed here for four nights and then moved to the Ka’anapali beach hotel for the same price. My son (16) liked the Ka’anapali Beach hotel much more. We used our airmiles to stay at the best western but I do not think I would choose to stay here again. My main concern was that the room was not totally clean when we arrived and was never properly cleaned during our stay. Like some curly little hairs on the floor behind the bathroom door that were there when we arrived and stayed the whole time. Yuck.
But this hotel is perfect if you plan to attend the Feast at Lele...it is just down the street

Room Tip: our room faced the courtyard and was very quiet. No problem with noise
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Stayed January 2013, traveled with family
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San Francisco
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 2, 2013

We had an affair on our luxe hotel in wailea and stayed at the best western pioneer one night while checking out the napili bay beach and going to a luau. This place is great for 1 or 2 nights. A cool building - great location and amazing service. I tripped (my fault) and they brought me ice immediately. The building was an old recreation building for plantation workers in Lanai - high ceilings, shutters, nice trim - I still can't believe it is a best western. Stay there if you are in the area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2013

Great location for a few days. Didn't use the air conditioner but found the noise from the air conditioners for other rooms to be loud and obtrusive. Suggest the hotel have a policy that air conditioners not be used unless temperature is above 80 degrees. Also, our room was near the kitchen exhaust which added to all the noise.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
Top Contributor
241 reviews 241 reviews
25 hotel reviews
Reviews in 82 cities Reviews in 82 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed January 1, 2013

This is a great hotel with a lot of history. If you like to experience unusual places, you will enjoy your stay here and it is right across the street from the beach! The service was top notch as well!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lecce
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2012

This is a very nice boutique hotel in the downtown with a very kind staff. The rooms are very clean and confortable. Some of the rooms have a nice veranda from which you can also see the ocean. Definitely to recommend.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pioneer Inn

Address: 658 Wharf Street, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#3 Best Value Hotel in Lahaina
#4 Business Hotel in Lahaina
#10 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Pioneer Inn 3*
Number of rooms: 34
Official Description (provided by the hotel):
When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully preserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind. ... more   less 
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Also Known As:
Best Western Pioneer Hotel Lahaina
Best Western Lahaina
Lahaina Best Western
BEST WESTERN Pioneer Inn Maui/Lahaina

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