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Best Western Pioneer Inn: Traveler Reviews


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Traveler Reviews

79% Recommend
4.0 of 5 stars 44 reviews
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excellent

Best Western Pioneer Inn

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5 of 5 stars
mauibum 1 contribution
mauibum
Nov 19, 2007
4/6 found this review helpful

We never booked a room before landing in Maui for a stay of 19 days. Took a room in Kihea for 3 nites on arrival but on a day trip up the coast we spotted the Pioneer Inn. We've been here 3 nites now...yesterday rebooked for rest of week...tonite ,sitting on the deck facing Front St. we are going to book for rest of oour remaining time on Maui.

I've stayed at the Venetian in Vegas down to motels in the Baja where the bathrooms are a communal hole in the ground...the Pioneer is now my favorite.

Unless you wear spandex or wear sweaters laid loose on your back,you will fall in love with this place...I don't want to leave.

  • Date of stay November 2007
  • Member since November 19, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $158 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Will not stay again

Best Western Pioneer Inn

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2 of 5 stars
thefriendlytraveler 6 contributions
Chicago
Oct 4, 2007 | Trip type: Couples
5/6 found this review helpful

This hotel didn't work out for us. It was clean, well maintained, front desk was helpful and the location is terrific, even though it is not walking distance to a beach.

The problems we had were with the air conditioner and with folks in the next room sleeping out on the lanai.

In most of Hawaii, we often don't need airconditioning where the trade winds are cooling. However, if you've ever been to Lahaina, you realize quickly that it gets very hot. Being located in the heart of the city doesn't make this location cooler. So you will use the window unit. That's would be ok, except that it works by cooling for about 3-5 minutes then clanking off extremely loudly. Kept us awake most of the night. Also, like a reviewer wrote a while back, it has a motion detector feature where it gets very hot in the room while you are asleep (at least it stops clanking), so you wake up sweating, get up and move around, and then the cooling, clanking begins again.

In the room next to ours, they moved a roll-away bed out to the lanai and slept there. We thought maybe the hotel didn't know about it...no, the next morning we sat out on our lanai, the rollaway bed sitting unmade next to our lanai. During the day, the maids made up the bed--outside ready for the next night.

The roll-away thing might have been ok if we'd paid hostel prices, but at $150 we're not expecting bunking outside!

The air conditioner is a deal breaker for us no matter what, because if we can't sleep, there's no point period.

We really wanted to like this hotel, it's got so much going for it.

  • Liked — location
  • Disliked — air conditioning and some guests sleeping outside on the lanai
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay September 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since May 11, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $158 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Best Hotel in Lahaina!

Best Western Pioneer Inn

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4 of 5 stars
lernervt 4 contributions
new york
Sep 20, 2007 | Trip type: Friends getaway
2/2 found this review helpful

Dont even think about staying anywhere else. I agree with everything people have said above. My friend and I stayed in a standard $145 room for 2 nights. Lovely well resostored historic inn,carefully preserved with great taste. room is a litlte on the small side, but they had to work within limitations considering that it is over 100 years old. all appliances, the deck, bathroom, cortyear was perfect. free parking around the corner. several very nice beaches and diving near buy. great atmosphere and location. would go back there anytime. we loved it.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 25-34
  • Member since August 25, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $158 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Remembrance of Capitals Past

Best Western Pioneer Inn

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4 of 5 stars
Staidthere 176 contributions
Jakarta, Indonesia
Aug 19, 2007
4/4 found this review helpful

My wife and I stayed in the Pioneer Inn for two nights in July. We had stayed there two years ago, and we liked the turn of the century architecture, the free parking, and the historic central location. We had no need for a big pool, but we wanted to walk frequently between the restaurants/shops and the hotel’s shade to avoid “the cruel sun.” It feels as if, from the time Lahaina was Hawaii's capital, the rest of the city radiated outward from the boat landing and the Pioneer Hotel site. We were sad to see that the sailing ship, The Carthaginian (see photo taken July 2005), had been removed permanently from its mooring in front of the hotel and scuttled as an artificial reef, but it still can be found on the hotel's T-shirt photo. The combination of the historic light tower, wharf, the Carthaginian, and the century-old giant banyan tree and red-and-white
hotel building protected by palm trees and a tall green volcanic ridge appear in many paintings and on postcards. They capture Maui's modern history in a single scene. When we booked through the Best Western website, we said that we were willing to pay for a room with a refrigerator, so we were booked in room no. 50, a larger room on the second floor with a king-sized bed. It faced the courtyard and the public library, well worth the extra cost with a bigger porch, as well. The card-key lock on the door was tricky, and sometimes it took 5-10 attempts to open it. We tried the discount coupon at the hotel's popular restaurant for breakfast, but we got a reluctant server, and they were out of English muffins. A minor quibble: macadamia nut pancakes cost $2.50+ more than regular ones, but tourists wanting to try a "local dish" will find just one or two crushed macadamia nuts on top of a regular pancake, which seemed a bit much considering you could make your own and have lots left over from a small tetrapak of macadamia nuts that sells everywhere for 69 cents. The staff at the front desk were relaxed, friendly, and casual, and the housekeeping staff were friendly and helpful--especially when we had trouble opening the door to room 50. Wireless
Internet access was provided free in room 50, which is important to us when we travel. Because the hotel has the problems of an old building, we rated it above average, but we will return to the Pioneer Hotel for its excellent economic and aesthetic value; we'll skip the restaurant and go to others such as BJ's Pizza instead.

  • Liked — Central location and free wireless
  • Disliked — The popular restaurant wasn't popular with us
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Member since April 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $158 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Fabulous Location - Expecially for Divers!

Best Western Pioneer Inn

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4 of 5 stars
divegirl605 8 contributions
Erie, Colorado
Jun 11, 2007 | Trip type: Friends getaway

When we first entered the Pioneer Inn we were dissapointed. The rooms are smallish, kinda old decor, there's no parking onsite and no elevator to ease the pain of hauling your own dive gear. But the next morning we realized how good we really had it. The Pioneer Inn is directly across from the harbor where the dive boat departs and - thanks to an incorrectly set alarm clock - we would have missed the boat if we weren't right across the street! Furthermore, this place is right in the heart of old Lahaina town and so centrally located we could walk everywhere. The balcony was huge and great for setting out dive gear (i recommend a courtyard view room for this) and you can't beat the price. Our friends stayed at a fancy hotel, paid twice as much and then had to pay for parking when they came to Lahaina - which is where we hung out all the time. [--] coffee is located in the building and it was awesome to get your coffee early in the morning an walk around before everyone else decends on the town. Recommend Lahaina Divers for a great diving experience. Recommended Dining: Kimos, Cool Cat Cafe, Roy's, and Lahaina Coolers.

  • Liked — Location
  • Disliked — Room size
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Friends
  • Age group 35-49
  • Member since June 08, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $158 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Best Western Pioneer Inn Also Known As

Address: 658 Wharf Street, Lahaina, Maui, HI 96761