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“Clean and friendly with a great location” 4 of 5 stars
Review of Kaanapali Beach Hotel

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Kaanapali Beach Hotel
3.0 of 5 Hotel   |   2525 Kaanapali Parkway, Lahaina, Maui, HI 96761   |  
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Ranked #20 of 30 Hotels in Lahaina
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Clean and friendly with a great location”
4 of 5 stars Reviewed December 10, 2012 via mobile

My husband and I returned here for our 25th anniversary trip. We had also stayed here for our 20th anniversary. The hotel is clean and has a great location. Snorkeling at Black Rock is great. We have always seen fish and sea turtles. The hotel is dated but still has some charm and a great and friendly staff. We went up the board walk and ate dinner most nights as the food at the hotel is average so if you want a great dinner experience go up the boardwalk! Loved the Hula grill and the Tropica. We did enjoy the nightly entertaiment and we were in room 541 and could partially see the stage area and could here the music! Over all we will go back there for our third time.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2,753 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (618)
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14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 7, 2012

We stayed here late November/early December 2012. We chose the hotel due to its location on the beach, and we were not disappointed in that. The rooms are dated, which would make me hesitate to book again. We were in the Molokai wing of the hotel. Not terrible, but I would try to find something nicer perhaps. We did have a problem with the lock on our door, and we were locked out of the room for most of our last full day on the island. We were ultimately moved to a different floor, and a credit applied to our account for our trouble. We appreciated the effort to make things right. The guys at the valet station out front were very nice, offering us some ideas of things to do during the day. Breakfast here is way over priced (we compared hotel packages including breakfast vs. not including breakfast, and opted not to). We saved a lot of money by buying drinks at the ABC store (wine, liquor, water, etc).

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 1, 2012

I would have liked to stay in to prime you can see its age before your eyes . We stayed in 463 or something close on the 4th floor and it was riddled with theses ants . Mini ants were everywhere I set my bag down on the Spare bed the bag had a deal of coconut candy sealed and the ants like built a nest in and around the bag then it was kinda gross we talked to some others and asked it they had a bug problem and they said no , so Mabey it was the wing we were or the floor we were on but it was wild. The snorkeling it amazing here black rock daily please multiple sea turtles daily and if your brave enought you can grab some algae off the rocks and hand feed them way cool! please don't touch them they are protected and show them respect but they have gotten so lazy from people feeding them they wait around the shore sometimes waiting for some algae because it is kinds tough for them get ! IDE go bad and but I would have to make sure the ants were gone first.

Stayed November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 30, 2012

We have now stayed here four years in a row - twice in October and once each in June and July and we just love it here.The location can't be beat. A block along the boardwalk to Whaler's village which has Leilanis for excellent fish tacos - go there and eat while the sun is setting - just gorgeous! Also visit the free whaling museum while you are at Whaler's village - air conditioned and very interesting. A block the other way is black rock where you snorkel with the sea turtles and lots of fish. You can either drive to Lahaina in 10 minutes or take a bus. There is a parking lot right across from the plantation restaurant that is $3.00 for the day - cheapest we found. Lots of art galleries, shops and restaurants. The hotel has a free show each night for about 3 hours which includes hula and singing. The whale shaped pool is small but never crowded. What we love the best are the beautiful grounds and the fact that there is an abundance of lounge chairs that you can put anywhere on the grounds, sun or shade and just spend hours relaxing! The staff are so friendly and willing to help and our rooms have always been clean and depending which room you get (we like 480) you get a view of the ocean, the grounds and black rock. This is not high end like the Sheraton but for the price (we paid $188 per night including breakfast for 2) it is great value for being right on Kaanapali beach.

Room Tip: make sure that you get a room that is facing the pool and not a room that is facing the whaler hotel...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3 reviews 3 reviews
5 of 5 stars Reviewed November 29, 2012 via mobile

Stayed at the Ka'anapali Beach Hotel 35 years ago when my sister and I went island hopping. It was a great location then with a great beach and easy walk along the roadway to The Whaler's Village. Today it's still a great hotel and gives you a unique Hawaiian feel but the room was dated and pretty musty smelling on first entering. Now there is a beachwalk to The Whaler's Village along the same great beach. We had a room overlooking the garden and with the added bonus if an ocean view but couldn't really enjoy it because it was in a smoking floor where smoking was allowed on the balconies and the cigarette smoke wafted over from the balcony next to us. The lei making class was fun and the plumeria trees in the garden courtyard dropped plenty of blossoms ensuring that you could have a fresh-looking one for your hair all day long by just picking one up off the lawn. Would we stay here again? You bet!

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Manchester, United Kingdom
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 26, 2012

This hotel was our second stop on our honeymoon. We stayed for 6 nights from 3rd November after 6 nights in Waikiki on Oahu. We thought (wrongly) that this was in Lahaina centre, but it isn’t. It’s a good 15 minute drive from there. This particular stretch of Kanaapali is just beach really, apart from the tiny Whalers Village 2 minutes walk from this hotel. So please be prepared for absolutely nothing to do. If that’s what you what, then this place could well be perfect, but I can only speak from our own experience.
I will start with the positives. The hotel is in the most beautiful grounds I have seen. Lots of trees, flowers and singing birds around which is unusual so close to the ocean in my experience. It is right on the ocean front as well giving amazing views if you are lucky enough to get a beach front room. The walk to Whalers Village is also along the beach walk which is very nice. The staff at the hotel are mostly helpful from reception onwards. We were asked each day in the morning what time we would prefer our room to be cleaned that day. There are a few things to do within the hotel complex. I enjoyed the pineapple cutting demonstration and nightly hula show. There are also markets in reception some mornings, guided tours of the hotel’s gardens, and scuba lessons in the pool. Breakfast is really good and it was nice to be still able to get breakfast at nearly 11am some mornings. I personally feel that having to tip $6 is a bit much when you are serving yourself and the waiting staff do nothing more than bring you a glass of water, but I suppose this is the nature of things and it was not enough to put us off going for breakfast whenever we could, despite having to swat birds off our table every minute. The staff at the tiki bar by the pool make a great cocktail, and service in the evenings was quick and polite. Add to all this the fact that there is no resort fee and it makes for a very nice place to stay
Now the negatives, from an entirely personal point of view of course. You can’t stay out past 10pm. There seems to be a village-wide curfew, it’s not just this hotel. We couldn’t get food, a drink or an open shop after 10, even at a weekend. We figured this out pretty quickly though and just started our evenings much earlier and got up earlier every day, but if you are a determined night owl, you will find yourself at a loose end in the evenings. You get it rammed down your throat a bit that you are in ‘Hawaii’s Most Hawaiian Hotel’ at the Kanaapali Beach Resort, it is written on everything. I don’t know why it was the most Hawaiian myself, apart from a tiki bar and hula show I didn’t see it myself. Another small irritation with the breakfast aside from the tipping issue, is that one morning my husband chose to sleep in late so I went for breakfast on my own. When I was greeted and said ‘table for 1 please’ I was asked if I would prefer to wait for my husband. When I was seated, the waiter did not serve me my drink for about ten minutes as he said afterwards he ‘assumed I was waiting for my husband’. Seems a bit sexist to me; why should I not eat breakfast on my own? I found this a bit embarrassing and didn’t do it again.
The room we had was Ocean facing and had an amazing view from the large lanai. The room itself seemed a bit small and very old fashioned. We were a bit fascinated as to why there would be a fleece blanket and padded bedspread rather than sheets when the nights were very warm, but I realised after a while that the clientele in this hotel are somewhat older than us and maybe that is what they are catering to?
We also found the line at reception to be up to 15 minutes on 2 occasions. Maybe the laid back attitude goes a bit far at times! When you do get seen though, the staff are very helpful
If you want to literally do nothing, and go to bed very early, this place is absolutely ideal. If you want to see a bit more life, I hear the East side of the island is the place to be...

Room Tip: Has to be Ocean Front. High up if possible (although only 6 floors high!)
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor Harbor
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2012

Ka'anapali Beach Hotel is in a great location on Maui.
While the Hotel is surrounded by other 5 star hotels...Sheraton, Westin, Hyatt etc.. it is about a 31/2 to 4 star hotel, so considerably more affordable.
The Hotel boasts about being the most Hawaiian Hotel in Hawaii and their focus on this is one of their selling points thay are prioud of. The staff are helpful and courteous on every occasion.
The Rooms were good, we had a partial ocen view room, which gave us a view of the pool and the some parts of the ocean through the greenery of the Hotel gardens. The rooms were clean and comfortable and serviced daily.
We stayed at the Hotel for 9 nights in Nov 2012, and were happy we selected this Hotel for cost, cleanliness, location and facilities.
The Hotel has nighly hawaiian live music and we had dinner there on our first night, which was flavoursome and also not overly expensive. The Tiki Bar near the Pool has a good range of drinks and meals at the nearby eatery, also by the pool. All very reasonably priced.
The Hotel also has a Cafe/Shop where you can buy tourist gadgets to food, toiletries, drinks and a lot of other things. The Hotel offers a tourist desk and can book your tickets for events etc.. but you may get a slightly lower price elsewhere. The clothes shop has a good range of shirts, skirts, tops, and other items at a good price.
Nearby is Whalers Village, only 200 yards/metres away so there are plenty of other shops and eateries nearby.
Overall a great Hotel in a great Location and we would go back again.
Tip: Go snorkelling off Black Point in early morning and you will see more. Hire your snorkelling equipment from Boss Frogs (or other store) as the beachside desk was really expensive for this.

Room Tip: We stayed in the Lanai Wing (older), but it had bigger rooms than the Kaui wing, ask for the top flo...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kaanapali Beach Hotel

Address: 2525 Kaanapali Parkway, Lahaina, Maui, HI 96761
Location: United States > Hawaii > Maui > Lahaina
Bar / Lounge Beach Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
#15 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kaanapali Beach Hotel 3*
Number of rooms: 432
Official Description (provided by the hotel):
Surround yourself with aloha on one of Maui's most beautiful beaches...at Hawaii's most Hawaiian hotel! Located on golden sand next to the clear blue waters of Ka'anapali, all rooms have balconies overlooking lush tropical gardens, inviting you to relax to the sound of gentle surf and cool tradewinds. Award winning dining, shopping and recreation are on hand or close by. Here you'll discover the best in Hawaiian culture and family-style hospitality - truly aloha at its best! ... more   less 
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Also Known As:
Ka Anapali Beach Hotel
Hotel Ka Anapali Beach
Kaanapali Beach Hotel Maui/Lahaina

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