Tomorrow is the last day of our stay at the Hyatt. My husband, daughter and I arrived on July 2 and have had a truly outstanding experience. No regrets, except leaving!
Before choosing the Hyatt, I spent many weeks reading hotel reviews on trip advisor and comparing endless details between the properties of Wailea and Kaanapali. Ultimately, I was impressed by the Hyatt's many five star reviews and the description of the pool, wildlife, breakfast buffet and gracious staff.
We have not been disappointed, in fact everything has exceeded our expectations. The pool is wonderful and staff were always willing to find us a set of three loungers, even if they had to search the whole pool area. Every afternoon there is live music poolside for several hours and it creates a relaxing atmosphere. The pool slide is a blast and poolside drink and food service is great.
The breakfast buffet was unbelievable! We had the sunshine special that includes a free breakfast for two in either the Swan Court or poolside at Pavilions. Hands down the Swan Court buffet is best and you won't be disappointed as you choose from fresh papaya, pinapple, pastries, bread pudding with vanilla sauce, sausage, bacon, ham, pancakes, waffles, made to order omelettes and other choices too numerous to mention. Plus, the most attentive and personable staff, who keep the coffee cups full and remove used plates quickley. The restaurant is open air and little sparrows can be annoying at times but I wasn't that bothered by them. They beg and swoop in for crumbs in large numbers. Beware if you are have a bird phobia.
If you don't, then you will enjoy the many black and white swans (very grand), the flamingos, the two African Crowned Cranes and many parrots. Christopher is a 32 year old blue Hyacinth parrot and is actually a girl not a boy. The keepers call her Chris despite the name on her sign. She is reportedly the sweetest and gentlest parrot on site
and was not discovered to be a girl until she was about 4 years old.
There are also 3 penguins although one was molting her feathers and would not leave her hut...a small shelter beside their pool. The penquins do not look sad, as someone else reported. They are very happy and well cared for.
Not all penquins live in cold climates year round and these in particular do not.
There are close to 200 koi (according to the keepers) and everyone delighted in the daily feeding which was open to kids and adults to participate. The keepers bring out 6 lbs. of koi pellet food at 9:30 each morning and let all who want to participate. The kids go crazy and love this. The koi are quite large (at least 10lbs) and some are over 40 years old!
The shopping at the Hyatt is suprisingly good although expensive as reported. But, when we shopped in Lahaina and also Whaler's Village the prices were not any better. I bought a necklace at the shops in the Hyatt that I had seen elsewhere for more money. So it pays to look and compare. It's very pleasant to walk the sidewalk along the beachfront to Whaler's Village. It's a 15 minute walk and you can enjoy the sights and sounds of the ocean the whole way. Whaler's Village has several good restaurants...we tried Hula's and enjoyed it at sunset.
The side walk ends at the Sheraton which has a very good swimming beach and is a beautiful property...worth seeing.
We had a partial ocean view and our room was very comfortable and the beds were great. I wondered how they would compare to the Westin's reportedly "heavenly beds"....well, I would say these are perfectly heavenly too.
Do I have any negative comments? Yes, the parking is so slim and the spaces are so small that my daughter and I would have to get out first and then let my husband park the car. Slighly annoying. But, we were able to always park the car without using the valet services. Also, the children's section of the pool has a coarse sandy beach (?) area with lounge chairs on it. The sand was tracked into the nearby hot tub and other adjacent areas. It was not great to sit in the hot tub on a bunch of gritty sand.
And we heard some pretty lukewarm comments about the Luau, so we passed on that and instead took a snorkel cruise to Molokini Crater. This was good but be prepared for crowds of about 20 boats to be anchored in the area with snorkelers. It might be better to rent your own snorkel equipment and get a free map that shows the local snorkel beaches, like Honolua bay near Kapalua or black rock at the Sheraton. Although, the boat ride to Molokini was well worth the cost of it and our captain stopped mid route, to let us view 3 sea turtles that were swimming at the surface. Everyone on board went nuts and rushed to the front of the boat to look. The morning snorkel sailings are usually calmer, something to consider as the ride can be quite rough (it takes a full hour to reach Molokini) and ruin your experience with sea sickness.
On day, 5, we also tried parasailing and that was unbelievable. I always said that I wouldn't parasail...ever...but from the Hyatt you can watch people parasailing all day long and it looks so cool. I went up tandem with my daughter and had the best experience. No fear at all.
And tonight we tried the restaurant SPATS at the Hyatt. This is a neat place that is below the lobby level and is so intimate and cozy. I was transported by the unique decor and great service. My daughter only wanted to stop in for cheesecake but I couldn't resist ordering the spaghettini with bolonese sauce and she agreed to share it with me. When the check came, our server did not charge us the $5 shared plate cost that was listed on the menu...a pleasant suprise...and the food was excellent. We also ate at the Hyatt's Cascade restaurant one night and I could go on endlessly about the view and food and service...one of the most beautiful open air restaurants you'll ever enjoy. It's best at sunset.
That's all. I hope you consider the Hyatt. There are so many things to enjoy here. It's beautiful and the staff is attentive to every need. A great experience!
- Official Description (provided by the hotel):
- Guests enjoy exquisite dining, extensive recreation facilities, international shopping, a collection of asian & pacific art, unique wild life & nightly entertainment and Hawaii's only oceanfront spa. ... more less
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- Also Known As:
- Hyatt Regency Maui Hotel Lahaina
- Hyatt Lahaina
- Hyatt Regency Maui Resort Spa
- Hyatt Regency Lahaina
- Hyatt Regency Maui Resort And Spa Lahaina