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“Adequate, barely.” 3 of 5 stars
Review of Castle Kamaole Sands

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Castle Kamaole Sands
3.0 of 5 Condominium   |   2695 South Kihei Road, Kihei, Maui, HI 96753   |  
Hotel amenities
Ranked #32 of 62 Specialty Lodging in Kihei
Chimacum, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Adequate, barely.”
3 of 5 stars Reviewed December 23, 2013

My wife and I spent 10 nights at the Kamaole Sands in mid December. The proximity to the beach was great and the unit very clean. For anything more than a place to sleep, however, it lacked. The kitchen was furnished with random pots, pans, and mismatching lids with a total lacking of some items but an over abundance of others. The front desk repeatedly ignored my request to have someone check out our dishwasher which did not work. I finally got a maid to check it on our third day. It was fixed when we returned that evening. Our room was convenient but its central, ground floor location meant that we had all of the noise from foot traffic to and from the elevator just outside our bedroom window. Something to consider when booking. I would also recommend to the booking staff that they separate adults from families with small children. For most of our stay we were awakened at 4 AM by a very vocal, young child in the next room and when trying to relax on our lanai during the day it seemed that we were constantly being serenaded by unhappy children.

Room Tip: Try to request a room at an end of the building out of the foot traffic zone.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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København
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 22, 2013

We Got a bad condo. It was dirty and needed to be updated. When we told the manager that we wanted to move from the condo it was not a problem at all. We got our money back. Sad it is spending the time finding another place. We travel all the way around the earth and came to a bad place that is just not nice

  • Stayed December 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California, United States
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 20, 2013

First - this property really is in a great location. Right across the street from a beautiful beach ideal for swimming, snorkeling, paddle-boarding, walking ... 20 minutes to Ma'alea harbor, 45 minutes to Lahaina, 10 minutes to Makena beach - it really is a great location.

Also, the property grounds are beautifully maintained. And, most, if not all units, have at least a partial west facing ocean view. There are 4 nicely maintained tennis courts as well.

There is now wireless and well as a wired internet connection in each unit.

As others have noted, these units are individually owned and rented by owners, so the interiors will vary widely. This was my 3rd stay at Kamaole Sands and this unit (5-212) was OK. The kitchen was nicely updated but the draperies in the living area were shredded and old, old and the furniture looked and felt like thrift-store bargains. One of the lamps was missing the knob to turn it on - if we had not brought out a lamp from the master bedroom, there would have been no light in the living room. No TV in the second bedroom. The kitchen sink needed snaking - it drained but the first time using the garbage disposal was challenging. Breadcrumbs between the stove and countertop were gross and unsanitary. A calling card for creepy crawlies.

Housekeeping service was sub-standard. At least one towel had a dirty edge to it and the stovetop was not cleaned off. Grit was still on the tile floors as well.

While no one really goes to Maui for the hotel, there should be an expectation of cleaniness and decent service. It is unlikely that we will stay here again with so many excellent options in Maui and in this area specfically.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Maple Ridge, Canada
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 19, 2013

the location was very good for this property, directly across the street from Kamaole III beach. We were in building 9, our suite had some basic upgrades but for the most part was very dated. The patio door lock was broken, the wifi didn't work, the shower in the main bathroom didn't work and the room was supposedly cleaned before we arrived, however the ensuite bathroom was filthy and I had to clean it myself. The beds were very uncomfortable, way too soft. the biggest issue was no in suite safe, so no way to secure your valuables and passport. Needless to stay we would not stay at this property again. Although the size of the suite and location were good, it is too hard to overlook these other issues.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 15, 2013

This is our favourite property in south Maui- it's very well maintained and managed, across the street from a lovely beach park, walking distance to an excellent beachside restaurant( 5 Palms) and a 5 minute drive to all the resorts and attractions in Wailea. The Kamaole Sands has 4 computers in the lobby, which is nice if you're travelling light and didn't want to pack your laptop. Delightful pool with shady areas, 2 hot tubs and a wading pool for infants. We try to get units in buildings 6 or 7 which overlook the courtyard/pool and have shade on the lanai( balcony) all day long. As a condo, there's some variation in the furnishings of the individual units, and while there's no daily maid service, there is a "re-fresh"( new towels and linens) every 4/5 days. All in, we love this place and it's our 1st choice for accomodation in Maui.

Room Tip: Get a unit in building 6 or 7 if you'd like a shady lanai(balcony) all day. They have a complim...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2013

Since this property rents units from different owners, I can't say that all of the units are this good, but 5-111 was wonderful. The unit had some spare beach and water toys, a sleeper sofa with an extremely comfortable mattress, wireless internet (at no additonal charge), and a fully stocked kitchen.

The property had a decent sized pool, two reasonably large hot tubs, and a nice game area with foosball and ping pong, though the game room closes somewhat early in the evening. Parking is easy.

Lastly, we did see two other units (4-110 and 6-309), both of which we would have been happy to stay in. I don't know if the rest are this nice or we just saw some of the best units, but while I was a little worried after booking, now I'd be happy to stay here again. Also if you're a resident, the resort has a great rate for kama'aina visitors.

  • Liked — Wonderfully comfortable 1-bedroom apartment
  • Disliked — Game room closes early, no food available on the premises
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banff, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2013

staying in Kihei is great, the weather is the best in the island, the condo was convenient close to restaurants and right across the road from the beach, the pool at the condo was also great, they have a fitness centre and can book activities for you it had everything you could need, very well run facility

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Kamaole Sands

Address: 2695 South Kihei Road, Kihei, Maui, HI 96753
Location: United States > Hawaii > Maui > Kihei
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #32 of 62 Specialty Lodging in Kihei
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Castle Kamaole Sands 3*
Number of rooms: 315
Official Description (provided by the hotel):
Kamaole Sands is set amid tropical gardens with waterfalls and ponds, across from a scenic Maui beack park. One-, two-, and three-bedroom suites have full-kitchens and washer/dryers. Amenities include tennis courts, a swimming pool and kids wading pool, jet spas, barbecue grills, and a weekly Mai Tai party. ... more   less 
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Also Known As:
Kamaole Sands Hotel Kihei
Kamaole Sands Maui
Kamaole Sands Resort
Castle Kamaole Sands Maui/Kihei

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