We stay here several times a year. We have mentioned several times to the Rental company that the propery manager is rude, non-ALOHA spirit, and frankly, we have rarely seen him "manage" anything except for making guests feel not welcome.
This trip is no different. We are staying in unit 101, and the entire property is advertised as having "free wi-fi". Well, there is, if you want to take your computer or mobile device out on the lanai or out into the lawn. Within the unit there is NO wi-fi signal at all. We called the condo rental company (CRH Maui) and we were told it is a property management issue, they gave us the managers number. We reported the issue to the manager who stated that it was "not my problem" and that "im NOT climbing up a tree to fix it..." He went on to state that there are antennas at both ends of the property that "point into the middle" of the property!! Geeee, do you think that may be a problem for the units on the ends??? When I told him that I work in IT, he said "I don't need Bill Gates..."
Don't get me wrong, we love this property and have been here many times, just not sure if we will continue to come here if the same manager is in place!!
- Official Description (provided by the hotel):
- Hale Kai O Kihei is a great three-story condominium complex located in the heart of Kihei, walking distance to shops, restaurants, and Azeka Mall. Each condo has ocean and sunset views.The property has recently been updated with all new sliding windows, front doors, re-paved parking lot, and fresh exterior painting. Hale Kai O Kihei is also under new on-site management. ... more less
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- Also Known As:
- Hale Kai o`Kihei Hotel Kihei
- Hale Kai O'Kihei Maui