Beware. I was there with severl others and with the excption of the location of the complex, we have nothing positive to say about our stay, the building, the owner of our unit (#208), the on site property manager or the Assoc. To begin with, our unit was very noisey. The untit all share a common walkway, which is covered. The bedrooms, which I am told include all or most, have windows that open directly on the walkway (if you want privacy, keep your windows and blinds closed). SInce our unit, and many others, did not have A/C, in order to allow any kind of ventiulation and cool off the bedrooms, we kept our windows cracked. The problem with this is that the windows are the old louvered type. When they are cracked open, anyone walking down the common hallway can see in. If they are closed, the unit was very uncomforatble with little or no venitaltion. At night, eveyone can hear eveything going on not only in the hall but also in others bedrooms. When we were there, there was a very young child that cried into the wee hours of the morning. Several neighbors complained. One night, after 4 days of very little sleep and the onsite property manager who was very unresponsive to our complaints of the noise, I knocked on one of the units doors at about 1:00 am and asked that they turn thier bedboom tv volume down. In our unit, there are even signs posted cautioning tenants to be aware the neighbors here eveything going on in the bedrooms and I mean eveything. In addtion to the noise, although our unit appeared to be recently remodeled, it was full of ants, large cock roaches. On the first night, I walked into the kitchen and found a cock roach about 6" ling and wide sitting on the floor. We are very clean and there was no food out for them to feast on. It went down hill from there. When we spoke to the onsite manager and the representative from the real esate company, we were given one trap for the cock roaches and told that was all we could have. After a big battle, we were finally given two more but even that was not enough. My sonicare tooth brush had to be tossed out as did several of my shoes that had been stored on the bedroom floor after finding them infested with small ants. Again I spoke to the onstie manager, the head of the real estate company with no results. I was told the real esate company spoke with the owner of the unit as well as the HOA president about the problems we had to see if they might offer us something for our troubles. After severl calls and emails that went unretruned, I finally got my respose. They did not do anything. I can assure you that in talking with others that stayed there, we are not the only ones that experieced the same problems and terrible service. We even got yelled at, severl times, for tracking sand (they must not realized that the condo is located only steps away from the beach) on the common area walkway, for storing a BBQ, which we only used on the beach, on our deck (not visible to others), for parking both of our cars in the parking lot. On the day we left, the onsite property manager, whom I was told was watching us on the security cameras, came out to my car, and blocked me from leaving. When I opended my window to find out what was happening, he came up to my window and began shouting at me about how they only allowed back in parking only. As I tried to explain, had I backed into the stall, I would have been unable to load my car with the lugguage and groceries that I was moving from that hoprrible place to the new place I had found to stay at before leaving for home. I could not wait to leave and will never be back again. By far the worst place I have ever stayed at. We will NEVER be back and want anyone who stays there to know what they are getting into before they end up there.
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- Also Known As:
- Hale Hui Kai Condominium Hotel Kihei
- Hale Hui Kai Condominium Maui/Kihei