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“Fabulous hotel across from sandy beach” 5 of 5 stars
Review of Maui Coast Hotel

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Maui Coast Hotel
3.5 of 5 Hotel   |   2259 South Kihei Road, Just across the street from Kamaole Beach Park I, Kihei, Maui, HI 96753   |  
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Ranked #1 of 3 hotels in Kihei
Cochrane, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Fabulous hotel across from sandy beach”
5 of 5 stars Reviewed June 17, 2014

Definitely the best hotel in Kihei. Great value for money. Good sized rooms - balcony a little small, but nonetheless, a pleasant place to stay. We had a king suite 507, with a view of the ocean. The cleaning lady on floor five was amazing. Staff are very friendly and accommodating. Will certainly return.

Room Tip: Floor 5 or 6 for a reasonable view.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voltaire M, Front Office Manager at Maui Coast Hotel, responded to this review, June 18, 2014
Aloha Poppit832!

Mahalo for staying with us! And thank you so much for the wonderful comments about our hotel and team! It is always refreshing to know that our commitment to providing a great product and superior service is noticed by our guests! We look forward to welcoming you back to our hotel on your next adventure to Maui!

Cheers,

Voltaire
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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A TripAdvisor Member
2 of 5 stars Reviewed June 16, 2014

The rooms are just average. I was given a room in the back of the hotel and about 100 yards from the elevators. The pool is like the ones you find at an apartment complex. The staff is decent. This is a budget hotel at best. There are so many better places to stay on Maui!

Stayed June 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voltaire M, Front Office Manager at Maui Coast Hotel, responded to this review, June 17, 2014
Aloha TripAdvisor Member,

Thank you for taking the time to write a review about our hotel. We truly appreciate your feedback. I am sorry the size of our swimming pool did not meet your expectations. We hope you can give us another chance on your next visit to Maui, whether it is on business or pleasure. And if you decide to give us another try, please e-mail me and I will ensure you have a room in a location better suited for your needs. vmarave@mauicoasthotel.com.

Mahalo,
Voltaire
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Somewhere
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 13, 2014 via mobile

Came on business. On arrival, staff was very nice. I was out in a first floor room so asked to be moved up higher where I could look out to maybe see the ocean. Next night they were able to accommodate me. Moved up to room 535. Upon entering I pulled sheets back and found blood on comforter cover. Not stained either...blood that hadn't even been washed. Called and sheets/comforter were changed out. I kept noticing these really small bugs in bathroom. Didn't know what they were so showed a coworker and they were baby cockroaches. Confirmed that when a bigger roach came out behind dresser. Not that there is a good kind of roach, but his was a German brown. The dirty kind. Called and they moved me again. Didn't help or even offer to help me move my bags either. New room was clean and no further issues. Restaurant was awesome!! Best food I had the whole week, but they could check rooms a little better.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voltaire M, Front Office Manager at Maui Coast Hotel, responded to this review, June 13, 2014
Aloha Sturpin9878,

Mahalo for staying with us and taking the time to review your experience at our hotel. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the room cleanliness and customer service issues you encountered. I truly apologize that we neither made you feel appreciated nor showed any concern in the problems you presented to the Front Desk Team. For that we take full accountability of this. I know that does not change your experience but I hope that you can feel confident that our Executive Director of Housekeeping and myself are taking this opportunity to follow up with our teams respectively. Again, I apologize for the issues and the lack of service you received. And, thank you again for letting us know. Without your feedback, we cannot continue to improve our services. Please e-mail me so that we may discuss how we can make this up to you. vmarave@mauicoasthotel.com.
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Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 12, 2014

The positives: located not far from the beach; rooms are nice and spacious and the beds are fantastic Sealy pillow top mattresses. Best to head to the beach in the morning as the wind gets up every afternoon and the waves become more dangerous.There is free on site parking and plenty of it. The negatives are that despite booking a one bedroom and an adjoining room 5 months prior to arriving, our room (407) was not ready when we arrived which was annoying given that we had a toddler who needed a sleep. On our second to last day we realised that our room had bed bugs and when we mentioned this on checking out the desk clerk said, " why didnt you tell us sooner as we could have fumigated the room"!

Room Tip: Ask for one that has been recently fumigated for bed bugs!
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voltaire M, Front Office Manager at Maui Coast Hotel, responded to this review, June 13, 2014
Aloha Amanda T,

Mahalo for taking the time to review your stay with us. We wholeheartedly apologize for the issue that you have described. I hope you can feel confident that our daily focus is always to deliver the best possible service and product quality to our guests and that the issue you have described is extremely important to us . We can assure you that we are taking every step necessary to further investigate this and to ensure our rooms team are being extra vigilant in their preventative actions during their daily service . Please e-mail me so that we may discuss how we can make this up to you. vmarave@mauicoasthotel.com. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 7, 2014

Stayed here for 5 nights as part of our honeymoon in October 2012. Lovely hotel and great location right by the beach. Gave us an upgrade to a suite for it being our honeymoon. Used the shuttle service to Wailea. Hope to go back in a couple of years time and would be happy to stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voltaire M, Front Office Manager at Maui Coast Hotel, responded to this review, June 13, 2014
Aloha JamesBecks!

Mahalo for staying with us during your honeymoon back in October! I am thrilled to hear that our Front Services Team upgraded you guys to one of our one-bedroom suites! We look forward to welcoming you back to the Maui Coast Hotel! Hopefully sooner than 2 years =)

Cheers,

Voltaire
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

We got a one bedroom suite on the 5th floor. The room was clean with all the facilities we need. The bed is super comfortable. Close to the beach and the shops. Very friendly staff. The beach towel is handy. It even has a laundry for you to put a load on. However, the shuttle bus this hotel provided doesn't go very far. Not even goes to the airport. You will still need to rent a car.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voltaire M, Front Office Manager at Maui Coast Hotel, responded to this review, June 13, 2014
Aloha Maggie Z!

Thank you for taking the time to review our hotel! We strive to provide exceptional service and resort amenities for our guests. Glad to also hear you loved our beds! Please think of our hotel on your next visit to beautiful island of Maui! Mahalo!
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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 6, 2014

We went for a family vacation with a group of friend. The location is perfect. You can drive to almost anywhere within few hours. The hotel staff is friendly and always ready to help. There is a beach within walking distance. We totally enjoy our stay there. The bed is so nice to sleep and the environment is good. Highly recommend

Room Tip: Ask for a double
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voltaire M, Front Office Manager at Maui Coast Hotel, responded to this review, June 13, 2014
Aloha Chuankiat!

Thank you for staying with us and for taking the time to review our hotel! Being centrally located makes it so convenient to walk to the local shopping and great dining options here on Kihei. It's great to hear that our Front Services Team definitely shared the Aloha Spirit with you. We hope to welcome you back in the near future.

Mahalo,
Voltaire
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Maui Coast Hotel

Address: 2259 South Kihei Road, Just across the street from Kamaole Beach Park I, Kihei, Maui, HI 96753
Phone Number:
Location: United States > Hawaii > Maui > Kihei
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Kihei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Maui Coast Hotel 3.5*
Official Description (provided by the hotel):
Perched right in the heart of sunny Kihei, the elegant Maui Coast Hotel promises the ultimate island getaway — with a wide stretch of beautiful white sand beaches just across the street with swimming, surf and Barbeque to follow. Located within walking distance to several shopping, dining and entertainment venues and just minutes away from championship golf courses and the Wailea Resort area. You’ll find numerous ways to relax right here in our spacious Guest Rooms and Suites. Our friendly, attentive staff offering the true Aloha Spirit will welcome you back at the end of a fun-filled day. Offering an extensive selection of services and amenities, Maui Coast Hotel is Paradise indeed. The Best of Maui at Your Doorstep! ... more   less 
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Also Known As:
Maui Coast Kihei
Hotel Maui Coast
Maui Coast Hotel Kihei

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