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“Not bad.....not spectacular... Did the job” 3 of 5 stars
Review of Maui Beach Hotel

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Maui Beach Hotel
2.5 of 5 Hotel   |   170 Kaahumanu Ave., Kahului, Maui, HI 96732   |  
Hotel amenities
Ranked #3 of 3 hotels in Kahului
Orlando, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not bad.....not spectacular... Did the job”
3 of 5 stars Reviewed February 19, 2013

We booked last minute, we are accustomed to much larger accommodations. However considering everything was sold out and what was left was going for over 500.00/night. When we arrived I was very apprehensive since this is an old property.. This was built in 1969! Anyway I was relieved to find that the room, though small, was very clean, the bed was ok. Sheets were clean, always take the bed apart layer by layer (from experience) all the way down to the bare mattress ..and was satisfied. Flat screen tv was great, requested blankets and battery for tv remote and service was prompt. Had issues logging in to the wifi and maintenance arrived promptly when he saw he couldn't help me he went and got help from the front desk and came back to follow up. Grounds were very clean, explored the building but did not use pool, fitness center, or have the buffet, too busy spending the day on the Road to Hana or shopping in wonderful Paia. Staff was friendly and helpful when asked about activities sightseeing and dining...I loved the location because of easy access to all the main parts of the island. Everything was a short drive away.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review, March 2, 2013
Thank you for your very pleasant comment. We always strive to make our guest stay at our establishment the best possible. We also appreciated you for taking the time to write to us, and look forward to seeing you once again.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzukon Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Gig Harbor, Washington, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2013

I had a last minute opportunity to go to Maui high season and this hotel was available. At the price I was a little concerned but pleasantly surprised. The location is central, easy access to shopping and restaurants, clean rooms, friendly staff, a win win.
Stay away from the breakfast. Not worth the price and the quality of food poor.
I would go back to the hotel.

Room Tip: Ask for a courtyard room.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review, March 2, 2013
Customer satisfaction is very important to us, and we are very happy to read your comments. It is our goal to give the best service possible. We look forward to servicing you in the future.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 17, 2013 via mobile

My family stayed here for one night. The room was spacious and comfortable for a night's stay. Having flown from Australia this was perfect to rest, walk on the beach and visit the shops/ restaurants across the road and then proceed to the west coast. The staff were friendly and helpful. The only downside was the noisy air conditioner.

Stayed February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review, March 2, 2013
Thank you for taking the time to write about us. We do appreciate hearing from our customers, as their comments and ratings are very important for us to continue improving our accommodations. Customer satisfaction is our number one and we hope to service you once again.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vancouver, BC
Top Contributor
121 reviews 121 reviews
31 hotel reviews
Reviews in 54 cities Reviews in 54 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed February 16, 2013

Clean, easy check in/out. Shuttle convenient and reliable. Nothing fancy but perfect for an overnighter near the airport. Mall within walking distance (macys, foodland, ross etc.). Stayed because connecting home. Would definitly stay again in this situation.

Room Tip: Close to elevator for easy exit?
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review, February 26, 2013
Customer satisfaction is very important for us, and we are happy to read your comments. We also appreciate you for taking the time to write about us. We look forward to seeing you once again.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2013

This hotel is pretty close to the Airport. And they had Free Parking!!!! Our hotel room was facing the dumpsters. Wasn't bad because we were on the 2nd floor so you had to stand up to see them. They didn't smell so thats a plus!. When you are sitting on the small beds all you can see is palm trees. The window was small and the rooms were not that clean. AND this was the UPGRADED room. HOWEVER.. If this was a review on the staff, I do have to say they were Really nice and would get a 4 from me.
We didn't stay in the room but to sleep, we were in Hawaii to explore, we weren't there to hang out at the hotel so it was fine. If you are looking to hang out at the hotel, this would NOT be the hotel to stay at.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review, February 26, 2013
Thank you for taking the time to fill out our questionnaires. We do appreciate hearing from our customers, as their comments are very important for us to continue improving our accommodations. Customer satisfaction is our number one and we hope to service you once again.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, North Dakota
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed February 9, 2013

This hotel was recommended to me by a colleague for a conference that I was attending on Maui. Unfortunately, this hotel has several issues that need addressing by the management. First, the rooms are small and do not include coffee makers or soaps/lotions. Second, the general appearance of the hotel indicates that some attention to detail, painting, etc., is required. Third, the fitness room is sparse with one treadmill (that does not accelerate beyond 4 mph, despite indicating otherwise), a broken elliptical trainer, a stationary bike, and some weights. The hotel does have a lounge and dining room, but the dining room is only open twice a week. I guess the moral of the story is always check a place out despite a recommendation.

Room Tip: It's probably not possible to get a good room at this hotel.
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review, February 23, 2013
Customer satisfaction is very important to us, and we sincerely regret your recent experience here. We highly value your matter and appreciate your comments as we discuss options to find better solutions. It is our hope you will once again choose the Maui Beach Hotel as your lodging host, as our mission at the Maui Beach Hotel is to provide excellent service and comfort at reasonable price.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bc canada
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2013

We arrived late January 31,2013. The hotel is convenient to the airport, so we decided to stay there overnight and head out to Costco then our condo the next day. Check in was quick and friendly, the room was clean with comfortable beds and free internet.. Yes, it could use updated decor but I care more about comfort and cleanliness. There was a breakfast buffet available in the morning for $13.50 but while it looked ok, we decided to go to IHOP down the street and enjoyed a really good breakfast for about the same price or even slightly cheaper with more variety available. I would suggest this hotel for overnight airport stays but not for the whole vacation.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review, February 16, 2013
Thank you for taking the time to write about your stay here. We appreciate hearing from our customers, as their comments are very important for us to continue improving our accommodations. Customer satisfaction is our number one and we hope to service you once again in the future.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Maui Beach Hotel

Also Known As:
Maui Beach Kahului
Hotel Maui Beach
Maui Beach Hotel Kahului
Address: 170 Kaahumanu Ave., Kahului, Maui, HI 96732
Location: United States > Hawaii > Maui > Kahului
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Kahului
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Maui Beach Hotel 2.5*
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