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Maui Beach Hotel: Traveler Reviews

2.5 of 5
170 Kaahumanu Ave., Kahului, Maui, HI 96732
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Maui Beach Hotel
Ranked #3 of 3 hotels in Kahului
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208 reviews from our community

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Traveler rating
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    50
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Date Rating
Gig Harbor, Washington, United States
1 review
“Surprised!”
4 of 5 stars Reviewed February 19, 2013

I had a last minute opportunity to go to Maui high season and this hotel was available. At the price I was a little concerned but pleasantly surprised. The location is central, easy access to shopping and restaurants, clean rooms, friendly staff, a win win.
Stay away from the breakfast. Not worth the price and the quality of food poor.
I would go back to the hotel.

Room Tip: Ask for a courtyard room.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jo J about Maui Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review
March 2, 2013
Customer satisfaction is very important to us, and we are very happy to read your comments. It is our goal to give the best service possible. We look forward to servicing you in the future.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“GoOd overnight hotel”
3 of 5 stars Reviewed February 17, 2013 via mobile

My family stayed here for one night. The room was spacious and comfortable for a night's stay. Having flown from Australia this was perfect to rest, walk on the beach and visit the shops/ restaurants across the road and then proceed to the west coast. The staff were friendly and helpful. The only downside was the noisy air conditioner.

Stayed February 2013
Was this review helpful? Yes
Ask PerthBubbles about Maui Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review
March 2, 2013
Thank you for taking the time to write about us. We do appreciate hearing from our customers, as their comments and ratings are very important for us to continue improving our accommodations. Customer satisfaction is our number one and we hope to service you once again.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vancouver, BC
Top Contributor
102 reviews 102 reviews
30 hotel reviews
Reviews in 48 cities Reviews in 48 cities
78 helpful votes 78 helpful votes
“This is an excellent hotel for an overnighter.”
5 of 5 stars Reviewed February 16, 2013

Clean, easy check in/out. Shuttle convenient and reliable. Nothing fancy but perfect for an overnighter near the airport. Mall within walking distance (macys, foodland, ross etc.). Stayed because connecting home. Would definitly stay again in this situation.

Room Tip: Close to elevator for easy exit?
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask azarbrook about Maui Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review
February 26, 2013
Customer satisfaction is very important for us, and we are happy to read your comments. We also appreciate you for taking the time to write about us. We look forward to seeing you once again.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“More like 2 1/2”
3 of 5 stars Reviewed February 13, 2013

This hotel is pretty close to the Airport. And they had Free Parking!!!! Our hotel room was facing the dumpsters. Wasn't bad because we were on the 2nd floor so you had to stand up to see them. They didn't smell so thats a plus!. When you are sitting on the small beds all you can see is palm trees. The window was small and the rooms were not that clean. AND this was the UPGRADED room. HOWEVER.. If this was a review on the staff, I do have to say they were Really nice and would get a 4 from me.
We didn't stay in the room but to sleep, we were in Hawaii to explore, we weren't there to hang out at the hotel so it was fine. If you are looking to hang out at the hotel, this would NOT be the hotel to stay at.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask tootsweetmarie about Maui Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review
February 26, 2013
Thank you for taking the time to fill out our questionnaires. We do appreciate hearing from our customers, as their comments are very important for us to continue improving our accommodations. Customer satisfaction is our number one and we hope to service you once again.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, North Dakota
Senior Reviewer
6 reviews 6 reviews
“Needs renovation and upkeep”
1 of 5 stars Reviewed February 9, 2013

This hotel was recommended to me by a colleague for a conference that I was attending on Maui. Unfortunately, this hotel has several issues that need addressing by the management. First, the rooms are small and do not include coffee makers or soaps/lotions. Second, the general appearance of the hotel indicates that some attention to detail, painting, etc., is required. Third, the fitness room is sparse with one treadmill (that does not accelerate beyond 4 mph, despite indicating otherwise), a broken elliptical trainer, a stationary bike, and some weights. The hotel does have a lounge and dining room, but the dining room is only open twice a week. I guess the moral of the story is always check a place out despite a recommendation.

Room Tip: It's probably not possible to get a good room at this hotel.
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask drpaulh65 about Maui Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review
February 23, 2013
Customer satisfaction is very important to us, and we sincerely regret your recent experience here. We highly value your matter and appreciate your comments as we discuss options to find better solutions. It is our hope you will once again choose the Maui Beach Hotel as your lodging host, as our mission at the Maui Beach Hotel is to provide excellent service and comfort at reasonable price.

Mahalo,

Cheryl DiCenzo
Front Office Manager

Suzuko Arashiro
GS Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maui Beach Hotel

Also Known As:
Maui Beach Kahului
Hotel Maui Beach
Maui Beach Hotel Kahului
Address: 170 Kaahumanu Ave., Kahului, Maui, HI 96732
Phone Number:
Region: United States > Hawaii > Maui > Kahului
Amenities:
Bar/Lounge Beach Business Center Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Kahului
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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