I've lived in Hawaii for almost 10 years and rented many vacation rentals for myself when visiting other islands or areas, and for our many visiting relatives. This was among the worst. We were not looking for luxury, but for a clean and comfortable rental for my family. First, the pictures on the website make it appear MUCH closer to the ocean than it really is. It's on a busy road, across the street from the ocean. Power lines are the first part of the view. It's only a short walk to Hana Bay, though, which is great.
Second, the unit was old and dirty. We were in the 2BR unit, which was sold to us as a place that would sleep 6 adults and one baby. The two bedrooms were ample size, but the pull out couch was literally the most uncomfortable bed I've ever slept on EVER. I slept on the floor the following night. The floor was dirty and sandy when we arrived, and the unit was dusty and in disrepair. There was mold in the shower. The pack and play that they provided for my son was moldy and there were two cigarette butts in it. Thank goodness we brought our own! The two screen doors were off of the hinges, there was a big hole drilled in the front door of the unit, and covered with tape. There was a hole in the bathroom door, and the hottub never got above 80% - more of a tepid tub. In addition, the bannister on the deck is very loose and one of the "rungs" of it was broken and pieced together with duct tape - a big safety concern for my one year old son! The dishes in the cupboard were greasy and still had bits of food from the last people.
I called the management office and emailed while we were there, but didn't get a response until after we returned. The response was basically that I was a snob and no one has ever, ever complained before. I'm all about casual local rentals, and that's what I thought I was getting. This place sucked, and I would NEVER recommend it to anyone.
- Also Known As:
- Hana Bay Hale Hotel Hana
- Hana Bay Hale Hotel
- Hana Bay Hale Maui