I booked this tour with my partner because he wanted us to be able to sit back and relax while we soaked in all of the promised scenery. Also this tour promised us the, forbidden to rental cars, full circle adventure. This is a 12 hour day excurtion so we knew we would be in for a long day. However, we were excited about the prospect of seeing all of the waterfalls and beautiful scenery Maui has to offer. Boy were we disappointed. First of all, this isn't our first tour bus excursion. So we know it's important to get along with all of the other travellers. Our day started bright and early at 6:30 am being picked up and shuttled to the Lahaina side of the island as we were staying at the Waldorf Astoria on the other side of Maui. Once we arrived at a strip mall parking lot we were told another tour bus would be showing up to take us on our trip. They told us to quickly use the facilities as it would become packed once the others arrived. So we bought a quick bite to eat and sat and waited. Once the tour bus arrived it was indeed packed full of people. So much so that we weren't even sure if we would have two seats together. The bus driver told us to board and find any empty seats and take them. We ended up about midways back on the right side of the bus....which for everyones knowledge is the WRONG side to be able to see the beautiful coastline. Behind us were the rudest set of ladies from Atlanta who complained incessantly about not having shopping and facilities to use and how this didn't compare to their Paris tour. However, once they became car sick and began to vomit it was totally over for us. Not only did the lady behind us belch and make horrible noises, she never asked for the driver to pull over. Instead she barfed into her purse or a baggie or whatever she had. It got to a point that the entire bus smelled of vomit and the driver pulled over to dispose of her excrements!! So...and not to make matters worse she then bought ice cream at the first place we stopped. And you guessed it...she barffed that up 30 mins later. So we smelled sour milk for the next 10 hours. I would post pictures, but I have none. Because unlike Discover Hawaii's promise to make more stops than the other tour companies..they didn't and when they did it was always...hurry hurry we are blocking traffic. The entire trip felt like a total inconvenience. When we stopped for lunch we told the driver if we had any way of calling a cab we would totally bale on this awful trip. He didn't offer much condolences and stated he was the one cleaning up the vomit and not us??? WTH we paid for this trip and I must say we absolutely would NEVER, EVER, NEVER, EVER reccommend this company to our worst enemies! They have no way to handle sick passengers, mislead patrons on the amounts of photo opportunities and if you aren't sitting on the left side of the bus you will miss the views. I'm totally speachless...horrible memories
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.