we had such an amazing time here. hana is so unique from the rest of hawaii and i'm so glad we stayed here for a few nights. the resort pool is absolutely beautiful and we went there every day for an hour or two. the activities at the resort were a lot of fun, especially the bike ride tour with mapuana. she was so genuinely nice and patient, although that could be said for everyone else who works here. we also took archery lessons from doug, and that's how i found out i'm a terrible archer.
as for accommodations, this is where they start losing points. we stayed in a suite, and that was good enough for us. if i had kids, i'd probably stay in a cottage, but for 2 people, a suite is more than enough space. (unless you're huge, i guess.) however, it really wasn't that clean. we wore flip flops around the room our entire stay and didn't feel comfortable going barefoot in our own room. housekeeping takes care of the bath towels and toiletries, but that's it for the most part. the floors are noticeably dirty. but the goat's milk soap they have is AMAZING. oh, and make sure you know they don't have AC! for the prices they charge, we expected AC and were a bit surprised. thankfully it never got too humid or hot in the room. there is no tv either, but that is a welcome change.
we also got the WORST massages of our lives at the spa. we couldn't believe how terrible they were. i wanted to ask my therapist (liza/lison/?) to stop the massage mid-way because it was so bad, but i didn't want to get charged for a full massage without receiving one. so, we bore it out. this was such a downer. it was really annoying that our masseuses would receive automatic 18% tips on such horrible work. i'm not trying to get anyone fired, but they have no business being massage therapists. if you want a good massage, go to the sheraton in lahaina - random, but somehow they have the best massage therapists in maui.
the food at the restaurant was also pretty bad. the steak was not a good cut (fat all along one side) and although it looked medium rare as requested, it was pretty tough to chew. the salad was some iceberg lettuce wedges. because of this, we ate mostly local and it was great - braddah's hutt especially.
after reviewing this place, it's probably more like a 3.5 star. but despite the negatives, we still had a great vacation and i wish we could go back - i miss biking around without fear of getting killed by crazy drivers. and that pool - i'm pretty sure it's what heaven is like.
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