My husband and I stayed one night at Travaasa for a friend's wedding. We were in Garden View room #11. I assumed we would not have views of the ocean, but I was pleasantly surprised to have a lanae that looked out over a beautifully manicured lawn and onto the ocean. Quite lovely. When we checked in we were greeted by friendly staff, cool towels, and fresh juice. Then we recevied a tour of the grounds (by golf cart). Our room wasn't anything to get terribly excited about, but the bed was comfortable, and the views were spectacular. I took a yoga class the next morning and was impressed. We were there such a short time, we weren't able to take advantage of the pool or other ammenities, but they all seemed high quality. The staff was excellent and so friendly.
I had read previous reviews expressing disappointment with the restaurant, and we had a similar experience. It took us 35 minutes just to get our drinks (we ordered orange juice and a mimosa) and the food itself was overpriced and uninspired. The waiter was kind enough to comp our drinks because they took so long to arrive.
Overall, I wish we could have stayed at least two nights to be able to enjoy more of the resort ammenities. We would stay at the Travassa again. However, we would avoid the restaurant and eat at the cheaper and tastier roadside food locals in Hana.