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“Beautiful place to relax” 5 of 5 stars
Review of Travaasa Hotel Hana

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Travaasa Hotel Hana
4.0 of 5 Hotel   |   5031 Hana Hwy, PO Box 9, Hana, Maui, HI 96713 (Formerly Hotel Hana Maui)   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Hana
Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Beautiful place to relax”
5 of 5 stars Reviewed May 2, 2013

We only spent one night, but would highly recommend a longer stay. Travaasa Hotel Hana is beautiful and one night is not enough to enjoy the amenities. It is so relaxing we didn't want to leave. The cottage was clean and comfortable, and the staff were wonderful. Definitely a first class experience.

Room Tip: We stayed in cottage #206. The sound of the waves and cool night air is wonderful for sleeping.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMynarHana, General Manager at Travaasa Hotel Hana, responded to this review, May 6, 2013
Thanks for writing! I am happy to learn that your short visit was a pleasant one, but am sorry to hear that you didn’t have enough time to fully enjoy all that Travaasa Hana has to offer. I hope that you can arrange for a longer visit next time. Your Sea Ranch Cottage, along with the rest of the staff, will be waiting for you.
Danny Mynar
General Manager
808-270-3257
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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767 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
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English first
redlands california
Top Contributor
225 reviews 225 reviews
76 hotel reviews
Reviews in 88 cities Reviews in 88 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed April 28, 2013

Treated my wife to a spa day for her birthday in Heavenly Hana at the Travaasa Hotel Hana. We both enjoyed the experience. Very peaceful and serene. Exquisite location overlooking the ocean in Hana. The massages were outstanding and the spa facilities were very classy and upscale in an understated way to blend in with the serenity of the surroundings.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMynarHana, General Manager at Travaasa Hotel Hana, responded to this review, May 6, 2013
Mahalo for visiting The Spa at Travaasa on your wife’s special day! It sounds like your experience was both calming and rejuvenating and I am glad that you enjoyed your time with us. I hope to welcome you back in the very near future.
Danny Mynar
General Manager
808-270-3257
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 26, 2013

We were very disappointed by our room upon checking in. It appeared outdated and not well maintained. The mattress was extremely old and uncomfortable. 2 of the 3 fans did not work. the light switch plates were filthy and stained as well as the cushions on the sofa. the shower ran out of hot water one morning (on our first shower). when we called the front desk to see if any upgraded rooms were available we were told for $150 more per night plus taxes & fees. This was already the most expensive accommodation we booked during our week long visit to Maui and was the most disappointing.

Room Tip: I can sleep on just about anything, but the bed in my Garden View Suite felt like a 30 year old box...
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  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMynarHana, General Manager at Travaasa Hotel Hana, responded to this review, May 6, 2013
Thank you for writing! We are in the process of addressing your concerns regarding our guest room product and will begin a complete room renovation this summer. As you pointed out the hotel has a great overall feel with the beautiful oceanfront grounds and Wellness Pool. We are committed to improving all guest amenities and hopefully will be able to welcome you again in the future.
Danny Mynar
General Manager
808-270-3257
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Thomas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 19, 2013

We just wrapped up our 3 night stay at the Travaasa and I would highly recommend this hotel for anyone that is looking for a true retreat. This is a place that anyone who wants to reconnect with themselves, their family and/or their natural surrounding should visit. It's a very peaceful, tranquil place to stay. We stayed in one of the cottages, which provided for a beautiful room including a spacious bathroom, kitchenette, sitting area and porch. It was an open floor plan with wood floors and vaulted ceilings. However, it did not include air conditioning or a TV. Regardless, we were very comfortable without AC as the atmosphere was temperate while we were there. It's a bit of a walk from the cottages to the reception area and dining room. However, the grounds are well manicured and quite nice to walk through. I would suggest requesting a cottage down by the waterfront. Even though its a longer walk to reception, it's worth it for the view of the water, sound of the waves and sunrises. You may even catch sight if a few whales like we did! One down side to the cottages is that you can hear everything that the person in the room next to you is saying and doing. Our cottage consisted of 2 rooms including ours and the noise from the people next to us was disruptive. We got the sense that the hotel was somewhat empty so it was disappointing that they kept booking the room right next to us rather than spreading us out. You may want to ask the hotel not to do this if they are slow. The hotel offers a number of activities at no cost including, yoga, Pilates, boot camp, etc. They also have a lovely pool and provide service at a gorgeous public beach just 10 minutes away. We loved our time at this hotel, and I didn't want to leave when it was time to go. I'd really like to go back someday. Hana is a special place.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMynarHana, General Manager at Travaasa Hotel Hana, responded to this review, April 29, 2013
Aloha and thanks for visiting! Your description of Hana as a ‘special place’ touched a chord. I am glad that you were able to take part in our activities and that you enjoyed your time with us. Seeing the whales must have been a thrill too! Come see us again soon!
Danny Mynar
General Manager
808-270-3257
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 16, 2013

The drive is harrowing, the views spectacular, the local shops a throw-back and the destination paradise. A quick visit to see friends in Lahaina allowed for a drive to Hana on the East coast of Maui. It was heaven, despite the motion sickness! Check-in was delightful, with fresh fruit juice and a warm towel waiting. Golf carts deliver you and your bags to (in our case) a charming Sea Ranch Cottage. I never wanted to leave. The cottage was airy, open, large, with small kitchen, very large bath, deck with ocean view and horses grazing on the other side of the fence. Dinner in the restaurant was excellent, although service a bit slow. Lounge entertainment was authentic Hawa'iian music performed by two gifted musicians and lovely, graceful dancers. This place puts a spell over you that's hard to shake. Our second day had us lounging as if in a coma, walking the lovely grounds, visiting the excellent art gallery and enjoying another wonderful meal. This is one of those places that takes a hold of you and you know you'll return again for a much longer visit the next time. Can't recommend it highly enough. Aloha!

Room Tip: Be advised the only area with TV, cellphone or internet service is the hotel library. No coverage i...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMynarHana, General Manager at Travaasa Hotel Hana, responded to this review, April 18, 2013
Aloha and thanks for writing!
Providing an ‘authentic Hawaii experience’ is one of our greatest strengths, and one that each and every staff member embraces fully. I am glad to hear that you enjoyed our gallery and dining options as well.
I hope to see you again in the very near future.
A hui hou (until then),
Danny Mynar
General Manager
808-270-3257
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

I think it all depends what you are looking for. If you seek excitement and people, this is not your place. If you seek peace and tranquility with natural Hawaii - you can't beat it. For us this was perfection, heaven on earth.

The location can no be beat - glorious ocean views, sounds of the birds and crashing waves - it was all so perfect, it was a little surreal.

The staff was also fantastic. every single person we interacted with had a huge smile and was extremely helpful. Most of the employees have lived in Hana most of their lives and they have a lot of pride in their town and resort.

The grounds were immaculate and perfectly designed. we enjoyed our time at the pool, the spa, the restaurant, our balcony. really everywhere.

The spa was the best - I believe I was the first husband to ever outspend his wife at the spa and she is a huge spa connoisseur. I went to the spa everyday of our trip

The restaurant was also excellent. Very fresh, perfect portion sizes. excellent taste.

a final note we were on the "total travaasa" package which means our meals and spa (125/day) were included. this is obviously more expensive, but we found it to be very liberating. we enjoyed our spa and meals so much more because it was money we had already spent. In the end we probably ate way less, and enjoyed it far more.

all in all we had a great vacation and left saying 358 days to go until we come back

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMynarHana, General Manager at Travaasa Hotel Hana, responded to this review, April 18, 2013
Mahalo for you review! Our Total Travaasa package was designed to allow our guests the flexibility with the daily meals, activities and spa treatments that you and your wife experienced. I am glad that your stay with us was as spontaneous and carefree as you describe. Come back soon, the Spa is waiting for you!
Danny Mynar
General Manager
808-270-3257
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 8, 2013

Whenever my wife and I want to get away from it all, we think no farther than Travaasa Hana. It is a magical place augmented by the fact there is no cellphone coverage (at least if you're a T-Mobile customer), no TVs, and no Internet in the rooms. And that's the way we like it. The grounds are lovely, the staff is the best, the local beaches are incredible, the spa is one of the best we've been to, and the list goes on. While some may not appreciate the isolation, that's something you must anticipate and make the most of before arrival. We normally stop at Costco in Kahului to pick up snacks, wine, etc., to carry us past Hana's limited dining options.

Room Tip: Strongly recommend the Sea Ranch Cottages. Perfectly quiet, comfortable, and situated in the middle...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMynarHana, General Manager at Travaasa Hotel Hana, responded to this review, April 15, 2013
Aloha – Thank you for coming back to visit and for appreciating all that Hana has to offer. I am thrilled that you were able to spend a few days ‘off the grid’ with us in Hana! I hope to see you on a return visit!
Danny Mynar
General Manager
808-270-3257
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travaasa Hotel Hana

Address: 5031 Hana Hwy, PO Box 9, Hana, Maui, HI 96713 (Formerly Hotel Hana Maui)
Phone Number:
Location: United States > Hawaii > Maui > Hana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hana
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Travaasa Hotel Hana 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Hotel Hana Maui And Honua
Travaasa Hotel Hana Maui

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