Hotel Hana Maui WAS a five star family experience. What the new owners are doing is taking away one of the greatest family places and turning it into a joke and putting a huge price tag on it. Give me a break, "net fishing" and "two step lessons" - no ultra rich fool cares about that. Stop putting a price tag on something and try and turn it into a cold "four seasons" experience. Hana is about family - even the name Hana means "beloved home or house", although I bet Travaasa has never looked that up yet.
I hope the new owners fail and the treasure goes back into a family that cares about the town and people of Hana first and the family visitors as well.
As a kid I was lucky enough to ride the horses, surf the waves, etc. I got married on Hamoa Beach. I played soccer with the locals and go to their pot luck fundraisers. I'm sure Travaasa hasn't put this in the brochure because, God Forbid, a child steps near their ocean suites.
The cows that used to roam those fields wouldn't let kids in either. But at least, they were protecting the Hana way of life, not the fake spa and nurture facilities... You're turning this into a Hollywood re-hab center with the B.S.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 11, 2013
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I am sorry to hear that our property did not meet your expectations. As you can see from the hundreds of positive reviews we strongly feel that we offer a unique boutique hotel experience at a great value. I have personally spoken to hundreds of delighted guests that commented very favorably on our amenities, the beautiful setting and warm service of our staff. Although we were not able to meet your standards during your visit we truly hope that you enjoyed your vacation and visit to the beautiful island of Maui.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.