When u contemplate staying at the Travaasa Hana you are also biting off the "road to Hana". We did the full circle with its hairpin turns requiring a horn honk since the road and bridges can be totally blind which add to the experience, a bit laborious, and unbeknownst to us we were out of compliance with our rental car contract. We were celebrating our 4th anniversay and they graciously sent a bottle of Sparkling wine and a loaf of banana bread to go with our delicious coffee in the am. Since, we are "I Prefer" members they upgraded us to an OV cottage for our two night stay, which by the way was the perfect length of stay. The panaramic view of the grounds and ocean was gorgeous. The sea view cottage was clean, serene and rustically simple but hasn't changed since my husband was their several years ago. The garden cottages across the street are a LONG way from the ocean. The Spa which has been rated the "best in Hawaii" was not. We chose to dine early and take advantage of the ocean vistas and really enjoyed taking in the live local Hawaiin music by "CJ". The seafood was fresh and the local grass fed beef was delicious. I highly recommend this trek once!!!

This was one of the finest hotels I have stayed in. With a staff that was excellent and the perfect spot to get away from it all. The ocean front room were out of this world and watching the horses i the morning grazing with the ocean in the background spectacular. Love Love Love this place.

Stayed Dec10-17 2012 in pricey sea ranch cottage. Location,pools,grounds beautiful, however placed us in a cottage way at the back overlooking a field, ocean view only if you leaned out and craned your neck. They moved us to a better view room yet the blinds were broken, towels dirty and coffee maker took 20 minutes to clean out, Yuk. Asked to move again, this time got amazing view and clean room. Staff were great about it all. The only issue we had was with the waitress in the Paniolo Lounge. She needs to be fired. We arrived to eat about 45 minutes before closing. She asked us to eat in the main dining room since they had the same menu. The dining room is cavernous,we'd be the only 2 in there so we wanted to stay in her Lounge with the other patrons. Her eyes rolled and took our order. She spent the whole time with her boyfriend who was waiting for her to get off work, he sat a table near the bar. We had to beg for coffee, dessert menu and the bill. She just wanted us out of there. The boyfriend we met the next day, he runs the Travaasa beach facility at Hamoa beach, she was visiting him while he tried to do his job there. It's not the only place to stay in Hana so I would not stay again for the $$$ charged and they need to know about that staff in the Lounge, shame on her.

Completely agree with Craig's review. He hit it spot on. Love the grounds and zen, dining is good food and lovely views. Accommodations and service are mediocre at best. Friendly, just not the level of service a hotel with these rates call for. The Sea Cottages are dates but clean. Very 'old Hawaiian' style. No one is over eager to provide service but always willing. Kind folks, just Hana speed.