Stayed Dec10-17 2012 in pricey sea ranch cottage. Location,pools,grounds beautiful, however placed us in a cottage way at the back overlooking a field, ocean view only if you leaned out and craned your neck. They moved us to a better view room yet the blinds were broken, towels dirty and coffee maker took 20 minutes to clean out, Yuk. Asked to move again, this time got amazing view and clean room. Staff were great about it all. The only issue we had was with the waitress in the Paniolo Lounge. She needs to be fired. We arrived to eat about 45 minutes before closing. She asked us to eat in the main dining room since they had the same menu. The dining room is cavernous,we'd be the only 2 in there so we wanted to stay in her Lounge with the other patrons. Her eyes rolled and took our order. She spent the whole time with her boyfriend who was waiting for her to get off work, he sat a table near the bar. We had to beg for coffee, dessert menu and the bill. She just wanted us out of there. The boyfriend we met the next day, he runs the Travaasa beach facility at Hamoa beach, she was visiting him while he tried to do his job there. It's not the only place to stay in Hana so I would not stay again for the $$$ charged and they need to know about that staff in the Lounge, shame on her.
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- Also Known As:
- Hotel Hana Maui And Honua
- Travaasa Hotel Hana Maui