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“last Hawaiian paradise” 5 of 5 stars
Review of Travaasa Hotel Hana

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Travaasa Hotel Hana
4.0 of 5 Hotel   |   5031 Hana Hwy, PO Box 9, Hana, Maui, HI 96713 (Formerly Hotel Hana Maui)   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Hana
Denver, Colorado, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“last Hawaiian paradise”
5 of 5 stars Reviewed December 2, 2012

We were amazed by the genuine hospitality and the beauty of this resort. We loved the banana bread that was delivered to our room on check in and the activities. My husband checked out a ukulele and I made a lei. The peaceful and setting of this place was perfect. I wished we could stay longer. This felt like the last true Hawaiian experience left on Maui. We stayed in Kaanapoli for a few days and wish we could have come straight to Hana. We will b back. The cottages are perfection.

Room Tip: Ocean Cottages
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L D, Manager at Travaasa Hotel Hana, responded to this review, February 8, 2013
Dear Kelly M -
Mahalo (thank you) for visiting Travaasa Hana, and for taking the time to write this review on TripAdvisor.
We are delighted that our facilities and staff exceeded your expectations, and will be sure to share your positive comments with our staff and management team.
I hope that we will have the chance to welcome you back to Hana in the very near future. If I may be of further assistance, I would welcome your call at 808-270-3257.
A hui hou (until then).

Danny Mynar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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754 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Connecticut
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 27, 2012

Staying at Travaasa is like going back to a simpler, quieter time to relax and unwind. The staff are exceedingly friendly, informative and helpful. Golf carts shuttle guests throughout the hotel, into "town" and to the beach. Two pools (one for adults only). To really appreciate this place, suggest staying at least 3 days to enjoy the activities offered and soak in the peaceful atmosphere. Ask for the key to go ontop of the hill to the cross for a sunrise.

Room Tip: We stayed in room 30. An end room that's private and extra windows for light, big patio. It'...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravaasaMNGR, General Manager at Travaasa Hotel Hana, responded to this review, November 30, 2012
Aloha chuz2cruz,

Your wonderful compliments about our property are greatly appreciated. We really are very proud of each of our staff and how they always find ways to help make our guest's experiences most memorable. We hope you will visit us again soon

All the best,
Danny Mynar, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 26, 2012

We spent two nights in a Sea Ranch Cottage in mid-November and it was a great experience. It was a very special occasion (we'd gotten engaged that morning) and the staff were beyond helpful, obliging and fun from the moment we arrived. They also did a great job with a few extra touches I'd requested, including flowers and champagne in the room. The cottage was beautiful, clean and well-kept. Everyone there went the extra mile to make a special time extra special and we'd gladly stay again.

A few things to know about Hana and the resort if you haven't picked them up from other sources yet:

Hana is quiet. Very quiet. Be prepared to SLOW DOWN and live with the daylight, because it will be dead after 7 PM.

The resort may feel pricey depending what your expectations are - if you're really stretching the budget to stay here, or just came from a similarly priced high-end resort in a less remote area, you will probably feel like you're paying a bit too much. However, it is a gorgeous and well-located retreat, and if you understand that you're paying a premium for the out-of-the-way location and packaged-in amenities it won't feel like a rip. You can also get a lot out of your stay if you want to - we did yoga in the studio overlooking the ocean, and you can't get a much better setting.

Prepared food is hard to come by in Hana, particularly for dinner, and the two main restaurants are expensive and marginally rated. We ate at the restaurant at Travaasa and were not blown away. Be aware that the cottages (at least ours) have a refrigerator and bar sink but no facilities for cooking. That said, the pop-up Thai place a few blocks toward the beach from the hotel and the food trucks on the highway a little to the south of the general store are great lunch options.

Finally, if you want good service, give aloha and you'll get it right back. Give a negative vibe and you'll probably get that right back too.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravaasaMNGR, General Manager at Travaasa Hotel Hana, responded to this review, November 30, 2012
Dear MickMars,

Very warm congratulations, from all of us to both of you, on your engagement. It was our privilege to have you here, and thrilled you had such a memorable stay. Thank you for your comments. Maybe we’ll see you again on your honeymoon!

Yours truly,
Danny Mynar, General Manager
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richmond, va
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2012

We originally were not planning on staying in Hana. However, we had a change of plans (originally we were going to stay at the Marriott at Wailea but one night there and we checked out). A friend of ours recommended we stay at the Travaasa Hotel. I am SO glad that we did! First of all, we were going to travel the "Road to Hana" while staying at Wailea. We would have been exhausted trying to do that trip in a day. Therefore, we took our time driving down to Hana (took about 3 hours) which was gorgeous. I called the Travaasa the night before and thankfully they had rooms. We stayed in their Sea View Cottage and I would HIGHLY recommend upgrading to that cottage if you are not traveling with kids. Its so serene and tranquil. We had views of the ocean and the meadows where the horses graze. So peaceful (completely different from Wailea where it was extremely busy and crowded). The people who worked there were so nice and accommodating. You can tell they take great pride at working there. We really did not do many trips while down there (we only stayed for 2 nights) so we didn't do any horse back riding or drive up to the falls (which I hear are gorgeous). We decided to go to Hanoa Beach (which was a 5 min drive). They also provide a complimentary shuttle to that beach (but we had a car so we drove). There is another beach that is within walking distance of the property but it wasn't as nice. We ate at the Hana Ranch Restaurant for lunch and they had really good burgers. The chef there also runs the restaurant at the property. For dinner we ate the Travaasa and the food was wonderful! They also opened all the doors at the dining area so we had a fantastic breeze. What really made our trip special was after we checked out (I know, its sounds crazy). My husband and I were on our way back to Kahului Airport when we grazed a rock wall and blew out TWO tires of our rental car. It was early in the morning and luckily we were near the Coconut Glens so the guy came out and let us use his phone (no cell reception). While we were waiting for the tow truck guy to come (Tim...only one in town and we woke him up) so many people slowed by our car or stopped to see if we were okay or needed a lift! Then we called the Travaasa and asked them to pick us up. They didn't have to (since we already checked out) but they did and provided us with their hotel phone so we could make other arrangements. THANKFULLY there is a local airport right by the resort so we could fly up to the main airport in Maui and get back to the mainland. I cannot thank the people at the Travaasa and those in Hana for helping us out. All went out of their way to help us!

Room Tip: If traveling as a couple, definitely upgrade to a Sea View Cottage!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravaasaMNGR, General Manager at Travaasa Hotel Hana, responded to this review, November 30, 2012
Dear Stacy N,

I am so glad we were able to help you out that morning. I can only imagine the feeling of helplessness at the moment you broke down, especially in such a remote spot. Thank you for deciding to stay with us. We are very happy you had such a great time while you were here.

All the best,
Danny Mynar, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
1 review
3 of 5 stars Reviewed November 24, 2012

Our biggest disappointment was at the beautiful beach of Hamoa where the Travaasa Hotel has it's beach facilities. The shower at the beach was disconnected and there was lots of rubbish on the beach. I was told that the hotel disconnected the outdoor shower because they were trying to cut costs on the water bill. There needs to be an outdoor shower for the guests and the residents of Hana as well not only for convenience but for sanitary conditions. It is something the Hotel should do to give back to the community of Hana.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, California
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 23, 2012

For those of you on the fence about staying here, don't be. You will enjoy your stay. It's peaceful, and just beautiful. Take part in the daily activities as the staff is great to talk to and to get the history of Hana.
I would agree, the restaurant food is expensive and could be better, but the experience and staff are great. The breakfast was awesome.
I will definitely go back and hopefully be able to stay in the same cottage as it was private and close to the pool.

Room Tip: If you're a light sleeper, stay farther from beach as you can hear plenty of surf from the front...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravaasaMNGR, General Manager at Travaasa Hotel Hana, responded to this review, November 30, 2012
Dear RJV1445,

Thank you so much for your comments. It’s nice to hear you participated in some of the many activities that we offer. It really is a great way to get to know the staff and “talk story” with them about Hana. Hopefully we’ll see you again one day soon.

Yours truly,
Danny Mynar, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Florida
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 20, 2012

We really enjoyed our stay .This is a quiet special spot and a taste of old Hawaii.We spent our last two nights on Maui in this resort and found it a great escape.There were a few things that I would mention.At the price you pay you would expect some type of service with luggage.None was offered,and we were in the Sea Ranch Cottages.We also ran out of hot water since two units share a hot water heater.Also there is a lack of necessary utencils in the one bedroom cottages.I would suggest two plates and some other minimal kitchen items so you can fix a sandwich or a light continental breakfast.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravaasaMNGR, General Manager at Travaasa Hotel Hana, responded to this review, November 30, 2012
Dear relationships,

I am pleased to know that you enjoyed your escape to Hana, a place in our islands that really does reflect old Hawaii. However I am sorry to read about some missteps on our part that you encountered. I will certainly look into them and will take your room suggestions into consideration as well. I invite you to plan a return trip one day so we can provide you with a pleasant and memorable escape all the way around.

Yours truly,
Danny Mynar, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travaasa Hotel Hana

Address: 5031 Hana Hwy, PO Box 9, Hana, Maui, HI 96713 (Formerly Hotel Hana Maui)
Phone Number:
Location: United States > Hawaii > Maui > Hana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hana
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Travaasa Hotel Hana 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Hotel Hana Maui And Honua
Travaasa Hotel Hana Maui

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