We spent two nights in a Sea Ranch Cottage in mid-November and it was a great experience. It was a very special occasion (we'd gotten engaged that morning) and the staff were beyond helpful, obliging and fun from the moment we arrived. They also did a great job with a few extra touches I'd requested, including flowers and champagne in the room. The cottage was beautiful, clean and well-kept. Everyone there went the extra mile to make a special time extra special and we'd gladly stay again.
A few things to know about Hana and the resort if you haven't picked them up from other sources yet:
Hana is quiet. Very quiet. Be prepared to SLOW DOWN and live with the daylight, because it will be dead after 7 PM.
The resort may feel pricey depending what your expectations are - if you're really stretching the budget to stay here, or just came from a similarly priced high-end resort in a less remote area, you will probably feel like you're paying a bit too much. However, it is a gorgeous and well-located retreat, and if you understand that you're paying a premium for the out-of-the-way location and packaged-in amenities it won't feel like a rip. You can also get a lot out of your stay if you want to - we did yoga in the studio overlooking the ocean, and you can't get a much better setting.
Prepared food is hard to come by in Hana, particularly for dinner, and the two main restaurants are expensive and marginally rated. We ate at the restaurant at Travaasa and were not blown away. Be aware that the cottages (at least ours) have a refrigerator and bar sink but no facilities for cooking. That said, the pop-up Thai place a few blocks toward the beach from the hotel and the food trucks on the highway a little to the south of the general store are great lunch options.
Finally, if you want good service, give aloha and you'll get it right back. Give a negative vibe and you'll probably get that right back too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 30, 2012
Report response as inappropriate
Very warm congratulations, from all of us to both of you, on your engagement. It was our privilege to have you here, and thrilled you had such a memorable stay. Thank you for your comments. Maybe we’ll see you again on your honeymoon!
Danny Mynar, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.