The location was great for our trip to the crater and Hana drive. It rained every night, which was very relaxing to us. The house is open and spacious and located within walking distance to nice restaurants. There is also a small grocery store in town and laundrymat. The bed in the Plumeria suite is squeaky and could use a new mattress cover (not because of us, it's just old). The living area is a nice place for the family to hang out. There is a hot tub in back, but we didn't try it out. Breakfasts are simple with good coffee, juice, fruit, cereal, bagels, and sweet breads each morning. Sandy is a wonderful hostess who gives very good advice regarding upcountry activities. The only downside is the daily rooster screeching that occurs somewhere between 4 and 5 am. Next time, I'm bringing a sling shot with me! :)
Parents stayed in the Haiku room and enjoyed the windows/views (minus the rooster wake up calls).
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking time to review, and we did have a lovely time with your family. Mom was terrific and we thought everyone enjoyed their stay per our daily conversations and about returning soon and also our comment book. If we had known something was at issue with the bed, or anything, we would have taken action immediately. We noticed the mattress cover as well when cleaning the room and it was changed with a new cover immediately. We do clean and replace mattress covers upon cleaning and making up beds. As far as the bed, we have never had a report prior about a squeak. I wish they would have said something while here and it would have been resolved right away. I have checked and for normal use there is no noise, but if you do bounce on it just right, there is a slight squeak , probably due to the moisture lately and the frame. So rest assured that will be handled immediately. Now for the rooster comment. We are in the country, and there are country sounds and not the noise or sounds of the resorts or main towns. Our noises are different and can be odd to some who have only stayed within resorts and understand and have toleration for the common noises of a high visitor traffic location. However, please note that even the resorts have issues with wild birds including chickens. Maui as with all islands in Hawaii, have wild chickens all throughout the island. If you pay attention as you drive and explore, you see them at the airports, on the roads, at the main malls, at restaurants and in the rain forests. Wild life around is not a reflection on us solely but a way of life for everyone here. On Kauai chickens are protected from harm by law, so a sling shot there would bring a fine. This is upcountry, you might hear horses, cows, chickens, an occasional tractor and people living in a rural atmosphere while growing their own food, & raising their families away from the hustle of the city and resorts. Possibly it is not for everyone, but if you want to see the real Hawaii as we love her, we hope that you will come stay with us or one of the other small establishments that we all worked so hard to get approved for visitors; Places where you can stay away from the sounds and lifestyle of the mega resort districts. But please have patience with rural Hawaii as this is true reality and not the installed illusion of the resorts, which can be a lot of fun as well. thank you for your time everyone.
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