This property is closing for a major overhaul in June 2015 so some comments in this review will reflect that.
On that note, when we booked our vacation back in October, the FS surely knew the Lodge (the other FS property on Lanai) would be closed during our stay at Manele Bay (that's where all their change team is housed during all the renovations). We were not informed of that and probably would've waited to book. That eliminated horse back riding and several restaurant choices for us at the Lodge- a definite disappointment. The hotel managers did accommodate us with credits and plenty of apologies.
The resort was lovely- even with 50% occupancy (50% rooms renovated, remaining 50% was happening while we were there- some construction noise and construction fences, equipment, etc). All restaurants were open- and amazing! It's the best food of any FS property we've visited. Nobu is wonderful of course. Service was great all
Pool- outdated but in great shape and service was top notch. No trouble getting chairs and never had to look far for service.
Beach- beautiful but a bit of a hike down from the property- it's not as if you can easily go from pool to beach (something we enjoy with little kids). One disappointment was the lack of any water sports. No paddle boards, kayaks or boogie boards. They had just severed ties with their outside provider of this and apparently he was the only game in town. Wish the hotel offered these things on their own. We went into town and bought a couple boogie boards for the kids.
Snorkeling- EXCELLENT and easy to do from the beach. Water was clear and an abundance of fish. Several days the spinner dolphins were just playing in the bay a few feet from the beach. Also saw whales daily right from the pool or beach.
Rooms- beautiful, state of the art, 70" flat screens, beautiful bathroom finishes (some needed minor repairs already- loose cabinets, cracked counter tops). We had a first floor ocean view so our lanai was larger than upper levels. Heavy doors, windows, etc so room was quiet.
Kid stuff- although the Kids Club was temporarily relocated into a hospitality room (can't wait to see if after the renovations) they made the best of it and the staff (Blair!) was great. My kids also loved the 3 birds they keep on property and bring down to the pool area daily (Bruno is amazing!!!) They also have a gorgeous Koi pond in a beautiful and quiet area of the hotel.
Fitness- again this will be redone but it was spacious and equipment was high end and well maintained.
Spa- service was great but needs major overhaul- this will be amazing too after they're done.
Due to the hotel being at 50%, it was relaxing, quiet and we have amazing service. Very pleased the hotel didn't cut back on restaurants, service or staff. We stayed on property most nights but did take the shuttle into town a couple times.
- Official Description (provided by the hotel):
- Four Seasons Resort Lanai at Manele Bay is located on a pristine island a few miles west of Maui reflecting a simpler pace of life and the spirit of old Hawaii. Guests can enjoy an exclusive island getaway offering unique cultural adventures, myriad water and land activities and world-class tennis and golf. ... more less
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- Also Known As:
- 4 Seasons Resort Lana`i At Manele Bay
- Four Seasons Resort Lana`i At Manele Bay Hotel Lanai City
- Four Seasons Manele Bay
- Four Seasons Lanai City
- Lanai City Four Seasons
- Four Seasons Resort Lana'i At Manele Bay Lanai, Hawaii