We travelled as a family of 4 (5 and 1 yr old). This place we could not fault!
My husband and I agreed its the best place we've stayed (we have stayed at Mandarin Orientals, Raffles, Fullerton Bay, Dukes Hotel, London etc etc). IF you want to get away from it all and RELAX then this is the place. Very friendly without being in your face. Beautiful refurbishment of the main parts of the hotel was done 6 months ago (when the new owner bought the island). Beautifully done - very tasteful indeed. I think they are doing the rooms this year (although they are lovely as is).
The staff were wonderful - nothing was too much for them and they seemed pretty genuine. The pool was the hottest one Ive ever been in - it was just perfect. No bracing yourself on jumping in! (But also not too hot to actually swim in). There is a lighting ceremony every night a 6pm which the children loved.
There are 3 places to dine (the restaurant where you have your breakfast, an italian influenced place around the pool or the new NOBU!) All excellent and 5 and unders eat free (children's menu). The in room dining was also wonderful - we did this a few times at lunchtime when the baby was sleeping and we had it on the terrace (we were ground floor).
We had 2 doubles in our room and a large crib for my nearly 2 yr old. They had their names spelt out in foam sponges in the bathroom, child sized bathrobes and a quality toy on each bed - lovely! The kids club was wonderful - activities like scavenger hunts, hike to sweetheart rock and a tennis clinic! The tennis coach is just fabulous for both kids and adults - we all had lessons! Only thing is the weight gain after all the yummy food - esp those damn Hawaiian waffles. Despite the longish flight from sydney (10 hrs plus 30 mins connecting flight) we will def return to this resort year after year if possible!
We stayed at the Halekalani in Waikiki for a few nights after Lanai - and were disappointed. It would have seemed a beautiful place if we had gone there first but were spoiled by the FS. Its a hotel as opposed to a relaxing smart resort. Having said that we did look around other places in Waikiki and the Halekalani looked the best. The Hilton complex looked a nightmare - like a theme park. The surf rider is a beautiful building but the feel is not as elegant or smart.
We requested a ground floor (they call it first) - so balcony goes straight on to gardens. We were i...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Greetings from paradise! I appreciate you taking the time to write such a detailed account of your experience. It's wonderful to learn you experienced both the island and resort - and most of all that Manele is the best place you've stayed! Thank you for the wonderful feedback regarding our staff as well. Our team truly goes above and beyond to assist guests and I will share your praise with them. Additionally, thank you for the feedback regarding our new enhancements. From the decor, furniture and new restaurants, including Nobu, the feedback among guests has been very positive. Lastly, great to learn your children enjoyed their stay. The complimentary kids club allows our youngest guests to have fun, but also allows the parents to have some alone time. I look forward to welcoming your family back to the island again soon! Thank you again for the great feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.