If you want customer service, this is the place to stay! If you prefer a quieter hotel, this is the place for you! We love sleeping with our windows open and the cool breezes coming in. The restaurant was great and we were celebrating our birthdays and even had menu's with Happy Birthday Mrs. and Mrs. Walker given to us....a real surprise! The beauty of staying here, is you get cool weather and if you want some sun, you can hop on the shuttle and go to the beach where again, you will be delighted with the service. I enjoyed my mini smoothies, crab on crackers, etc. What an amazing place to stay....If you haven't stayed here.....DO. We did the Ocean Hale and Lea Hennessy organized the private dinner overlooking the ocean. If you want a special night with someone.....this is the place to do it. My husband is not overly emotional, but I can say he talked about this night for days afterwards! Thanks Lea!